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Practice Pro is an all-in-one, fully integrated, web-based EMR and Practice Management solution for your rehab therapy practice including Physical Therapy, Occupational Therapy, Speech-Language Pathology, Pediatric Therapy, ABA, and Chiropractic.
An all-in-one EMR solution for physical therapy, occupational therapy, and speech-language pathology that helps increase efficiency, productivity and profitability.
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User reviews that mention these apps
Julia J.
Mental Health Care,
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I like the flow sheet to do my weekly notes.
It does not populate automatically and documents for Behavioral Health have too many steps.
Nikki C.
Medical Practice,
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I like how this program is user-friendly and saves time on paperwork and documentation.
I think there are a few more ways that this product could allow for more efficiency. Sometimes, it is difficult to move from one part of the program to the next. It seems to take too much time going from one thing to the next. There are also several error messages that come up while I'm working on the weekends, causing me frustration because it disrupts my work. Also, the reports show all clinicians and their pay, which I think is inappropriate. There needs to be a way for one clinician to see their own billing without seeing others. This product has not been set up well for behavioral health providers; it seems to be geared more for medical professions.
Jill G.
201-500 employees
Used monthly for 2+ years
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Overall, the program is user friendly, and very helpful for a successful therapy practice.
The program is easy to use, and has most of the features needed to efficiently run a therapy practice.
Reports can be repetitive, and customer service does not always know the answer. At times, glitches or updates take a while to correct.
Katy B.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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We have had this product since 2006-2007 and love.
The features are easy to use and it interfaces with our other programs. The price point is great for a small private practice.
It does not do my paperwork for me. But it does provide templates that are easy to use.
Bryce O.
Medical Practice, 11-50 employees
Used other for 2+ years
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I would NOT recommend this software
It is an Occupational medical clinic oriented software and is able to utilize our clearing house for billing.
The worst support I have ever experienced, it is practically non-existent, the update charges are outrageously expensive, the reports are very difficult to withdraw the needed information for practice management
We’re sorry we have let you down, Bryce. We strive to keep our customers as satisfied as possible and are disappointed to hear about your experience. Our team is reaching out to learn more about your feedback. Thank you!
Mike T.
Hospital & Health Care,
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I like the laceration and abscess entry platforms. Aside from that, I do not like anything about this EMR.
Agility is a rudimentary data entry system that does not enhance practice efficiencies. This system is not physician friendly. The logistics of patient flow, interoffice communication and extra office communication are adversely affected. Coordination of care is complicated and lacks real time information accessibility from an Occupational Medicine perspective.
Heather K.
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Approximately two and half years ago, our Hospital Administration selected Integritas software to be the EMR for the new Urgent Care/Occupational Health Department that was opening. I personally assumed the role of Project Manager and was quickly involved with the implementation process. Integritas did an excellent job of outlining the roles of the implementation team and their responsibilities. The implementation does take time and a lot of work, however we were coached along the way; making the process easier. Having the entire implementation process outlined, in addition to the regular conference calls was very helpful. Then, once the platform was created for us, the on-line remote training classes were great. It was nice to be able to walk through the program yourself, while having a trainer watch and assist as needed. The on-site training class for all users was a great step in the implementation process. Computers are great, but sometimes face to face contact is needed for inexperienced EMR users. We took advantage of the upgrade to Agility HER 10 last year, and have been pleased with the new version. Most recently, we added a Sports Medicine practice, utilizing Agility as the EMR for the practice. The physician with this practice really likes the feature of being able to customize the templates & wizards. Overall, Integritas has a great product; especially for occupational medicine where services are ala cart for clients. In my opinion, any implementation of a new EMR is going to be stressful for a practice; however, Integritas does a very nice job of guiding the users through the process.
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Joseph M.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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My overall initial experience with this company did not leave a good impression. I cannot and would not recommend this company, based on the initial customer service and this company not providing a demonstration as noted on their website without going through a huge process. For a therapy practice, customer service support is essential. If the initial customer service of this company is any indication of what their customer service is like after the sale, I would avoid this company at all costs.
Unable to convey any pros at this time. The website was organized okay but did not provide adequate information on their products and services in order to make an informed decision.
We went to the Net Health website to sign up for a demonstration. I was supposed to receive a demo, however, received a phone call from a representative stating this was a 10 minute phone call to see "if our software is a right fit", like being interviewed for a job. I asked the rep about my requested demo and she stated we could not have one until we went through their process of "discovery". She wanted to schedule me with a gentleman for a 30 minute phone call the next day. I informed her I did not want a phone call but wanted a demo as indicated on their website.
Leigh L.
Medical Practice, 11-50 employees
Used daily for 2+ years
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Overall, I've been thrilled with this product. The initial company wasn't responsive to suggestions, but this company is very interested in bettering the product and is committed to making any and all necessary changes.
Nethealth is the EMR system that I've had since opening my clinic 15 years ago. This piece of software has been part of a few companies, but has grown and developed so much over the years. I love the team, their responsiveness and their commitment to the product. I love the product because it keeps clinicians ultra compliant with documentation and billing. Clinicians can feel confident that what they document and what they bill is what gets sent to the patient's insurance. Practice owners and managers can feel confident that their clinicians notes will be completed quickly if they use the time saving feature of text replacement and templates.
Net Health needs to do some work in their reporting and analytics space in order to optimize the administrators time and data gathering. However, that's the only immediate need. The team constantly strives to better the product and listens well to feedback!
Brent K.
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The single biggest impact that Agility EHR has had for our urgent care and occupational health business is that we’ve realized an average revenue increase of $16 per patient visit in the first four months of use. This increased revenue quickly adds up to a big impact when you realize that we will see about 55,000 patients in just this year alone. When we started our software search, our occupational health practice was growing, and our software was not designed for that aspect of our business. As a result, we were experiencing a lot of lost productivity due to errors and re-work. We also wanted to resolve the issues of lost revenue due to under-coding, time wasted searching for misplaced paper charts, legibility complaints from pharmacists and specialists, and the high cost of transcription and paper chart storage. Moving to Agility EHR has resolved all of these issues, and then some. The physicians are really happy with the software, and, of course, charting and coding has greatly improved. Agility EHR has created efficiencies that will allow us to grow without adding staff.
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Robert C.
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I have a multi-clinic urgent care/occupational medicine practice in Nashville, TN. Because we handle both urgent care and occupational medicine cases, it was impossible for many years to find a single-solution program for what we do. There are so many differences between those two types of practices in terms of protocol, handling of information, and billing that, if we wanted to do it all well, we had to have multiple systems in place to manage all aspects of patient care - from the front-end procedure, to the provider encounter, retention of records, reporting and billing. We had looked at many different systems through the years with the intent to go to a single system, but each time we looked we felt that they just were not yet up to our standards. We had even looked at the predecessor system for Agility in the past. Then, about 2 years ago we looked at them again. Integritas had developed a system that we felt would meet our needs. We ran our numbers, looking at cost savings from trimming the multiple systems down to a single system. Then the advantage of the federal stimulus reimbursement came along to further help offset the cost of implementation. It suddenly became a no-brainer decision to transition from our existing hodgepodge of systems to a single, unified one that was more cost-effective than our current set-up, and would qualify for reimbursement under the meaningful use definition of the stimulus act. We also wanted to ensure this program was CCHIT-certified. (Fortunately, it is!) So in June of 2010, we implemented Agility. There was training in advance for all our personnel. The training was aimed specifically at the individual groups who would use its different modules. Installation and implementation happened in several phases. As with any new system, you run into a few bumps when you go live. But learning the system was pretty easy for all of our folks. Even our most resistant physician has mastered the program, and uses it without any problems. What we noticed very quickly with this system is how well our documentation improved. All charts became easy to read, review and follow. The built-in coding algorithm, combined with improved documentation, has allowed for an improvement in revenue. I like the fact that the wizards and templates are fully customizable and editable. Every aspect of the patient encounter can be adjusted to the unique needs of the patient. At the same time, being able to automate common and recurring orders and exams with order sets and exam sets speeds things up. The folks at Integritas have been very helpful when we had questions or suggestions for improvements. This is a system that I have no reservations in recommending.
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