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Practice Pro vs Net Health Comparison

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Overview

Category Leaders

Practice Pro is an all-in-one, fully integrated, web-based EMR and Practice Management solution for your rehab therapy practice including Physical Therapy, Occupational Therapy, Speech-Language Pathology, Pediatric Therapy, ABA, and Chiropractic.

Category Leaders

An all-in-one EMR solution for physical therapy, occupational therapy, and speech-language pathology that helps increase efficiency, productivity and profitability.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

0.01

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

155

5

4

3

2

1

89

56

8

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

160

5

4

3

2

1

79

53

11

3

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Excellent experience with excellent customer service. Great onboarding experience as well.
The management reports are a strong asset to the system. We have been happy with the quick support that we received and the relationship we have developed.
We like that it is an end-to-end solution. We have been happy with the way the system is customizeable on many fronts.

Pros

The ease of use and functionality plus the ability to import FOTO surveys, fax plan of cares directly to the referring provider and import home exercise programs within one system is awesome.
They have an amazing team and are always striving to improve on an already amazing system. They keep us up to date on industry changes and trends.
This is a great program, very user friendly (works like any Windows-based program with similar menus and functions) and well worth the cost. I highly recommend you consider it.

Cons

I also dislike that I am unable to see my patients' future visits (date and time) under their file.
I printed out weekly appointment calendars for the wrong weeks. You have to pay close attention to the date ranges as they don't automatically change in each screen.
This was a problem, since I need to bill services everyday so I can get reimbursements for them.

Cons

Poor implementation, lack of support and poor features. Tissue analytics does not work well.
CONSTANT errors with viewing/printing documentation. Moves very slowly to display documentation, only limitations on what you can view at the same time.
We regret being talked into the purchase of this EMR. We thought we were upgrading.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features54
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Code & Charge Entry
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Medical Purposes
  • For Occupational Therapists
  • For Physical Therapy
  • For Speech Therapists
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Historical Reporting
  • In-Patient Management
  • Insurance Management
  • Invoice History
  • Invoice Management
  • Medication History
  • Messaging
  • Mobile Access
  • Multi-Location
  • No-Show Tracking
  • One-to-One Messaging
  • Out-Patient Management
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Workflow Management
  • Total features62
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Code & Charge Entry
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Medical Purposes
  • For Occupational Therapists
  • For Physical Therapy
  • For Speech Therapists
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Historical Reporting
  • In-Patient Management
  • Insurance Management
  • Invoice History
  • Invoice Management
  • Medication History
  • Messaging
  • Mobile Access
  • Multi-Location
  • No-Show Tracking
  • One-to-One Messaging
  • Out-Patient Management
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations1
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

JJ
AvatarImg

Julia J.

Mental Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Practice Pro logo

Practice Pro

PT Practice Pro Review

Reviewed 10 years ago
Pros

I like the flow sheet to do my weekly notes.

Cons

It does not populate automatically and documents for Behavioral Health have too many steps.

NC
AvatarImg

Nikki C.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Practice Pro logo

Practice Pro

Efficient, for the most part, and user-friendly!

Reviewed 10 years ago
Pros

I like how this program is user-friendly and saves time on paperwork and documentation.

Cons

I think there are a few more ways that this product could allow for more efficiency. Sometimes, it is difficult to move from one part of the program to the next. It seems to take too much time going from one thing to the next. There are also several error messages that come up while I'm working on the weekends, causing me frustration because it disrupts my work. Also, the reports show all clinicians and their pay, which I think is inappropriate. There needs to be a way for one clinician to see their own billing without seeing others. This product has not been set up well for behavioral health providers; it seems to be geared more for medical professions.

JG
AvatarImg

Jill G.

201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Net Health logo

Net Health

Very good rehab therapy program

Reviewed 6 years ago

Overall, the program is user friendly, and very helpful for a successful therapy practice.

Pros

The program is easy to use, and has most of the features needed to efficiently run a therapy practice.

Cons

Reports can be repetitive, and customer service does not always know the answer. At times, glitches or updates take a while to correct.

KB
AvatarImg

Katy B.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Net Health logo

Net Health

Owner/Therapist

Reviewed 4 years ago

We have had this product since 2006-2007 and love.

Pros

The features are easy to use and it interfaces with our other programs. The price point is great for a small private practice.

Cons

It does not do my paperwork for me. But it does provide templates that are easy to use.

BO
AvatarImg

Bryce O.

Medical Practice, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Net Health logo

Net Health

owner

Reviewed 7 years ago

I would NOT recommend this software

Pros

It is an Occupational medical clinic oriented software and is able to utilize our clearing house for billing.

Cons

The worst support I have ever experienced, it is practically non-existent, the update charges are outrageously expensive, the reports are very difficult to withdraw the needed information for practice management

Vendor response

We’re sorry we have let you down, Bryce. We strive to keep our customers as satisfied as possible and are disappointed to hear about your experience. Our team is reaching out to learn more about your feedback. Thank you!

MT
AvatarImg

Mike T.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Net Health logo

Net Health

I am a physician user of this product.

Reviewed 10 years ago
Pros

I like the laceration and abscess entry platforms. Aside from that, I do not like anything about this EMR.

Cons

Agility is a rudimentary data entry system that does not enhance practice efficiencies. This system is not physician friendly. The logistics of patient flow, interoffice communication and extra office communication are adversely affected. Coordination of care is complicated and lacks real time information accessibility from an Occupational Medicine perspective.

HK
AvatarImg

Heather K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Net Health logo

Net Health

This reviewer only left a rating

Reviewed 13 years ago

Approximately two and half years ago, our Hospital Administration selected Integritas software to be the EMR for the new Urgent Care/Occupational Health Department that was opening. I personally assumed the role of Project Manager and was quickly involved with the implementation process. Integritas did an excellent job of outlining the roles of the implementation team and their responsibilities. The implementation does take time and a lot of work, however we were coached along the way; making the process easier. Having the entire implementation process outlined, in addition to the regular conference calls was very helpful. Then, once the platform was created for us, the on-line remote training classes were great. It was nice to be able to walk through the program yourself, while having a trainer watch and assist as needed. The on-site training class for all users was a great step in the implementation process. Computers are great, but sometimes face to face contact is needed for inexperienced EMR users. We took advantage of the upgrade to Agility HER 10 last year, and have been pleased with the new version. Most recently, we added a Sports Medicine practice, utilizing Agility as the EMR for the practice. The physician with this practice really likes the feature of being able to customize the templates & wizards. Overall, Integritas has a great product; especially for occupational medicine where services are ala cart for clients. In my opinion, any implementation of a new EMR is going to be stressful for a practice; however, Integritas does a very nice job of guiding the users through the process.

Pros

No pros were added to this review

Cons

No cons were added to this review

JM
AvatarImg

Joseph M.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Net Health logo

Net Health

Initial Customer Service Impression was Bad

Reviewed 4 years ago

My overall initial experience with this company did not leave a good impression. I cannot and would not recommend this company, based on the initial customer service and this company not providing a demonstration as noted on their website without going through a huge process. For a therapy practice, customer service support is essential. If the initial customer service of this company is any indication of what their customer service is like after the sale, I would avoid this company at all costs.

Pros

Unable to convey any pros at this time. The website was organized okay but did not provide adequate information on their products and services in order to make an informed decision.

Cons

We went to the Net Health website to sign up for a demonstration. I was supposed to receive a demo, however, received a phone call from a representative stating this was a 10 minute phone call to see "if our software is a right fit", like being interviewed for a job. I asked the rep about my requested demo and she stated we could not have one until we went through their process of "discovery". She wanted to schedule me with a gentleman for a 30 minute phone call the next day. I informed her I did not want a phone call but wanted a demo as indicated on their website.

LL
AvatarImg

Leigh L.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Net Health logo

Net Health

Love Net Health and would never consider another product

Reviewed 2 years ago

Overall, I've been thrilled with this product. The initial company wasn't responsive to suggestions, but this company is very interested in bettering the product and is committed to making any and all necessary changes.

Pros

Nethealth is the EMR system that I've had since opening my clinic 15 years ago. This piece of software has been part of a few companies, but has grown and developed so much over the years. I love the team, their responsiveness and their commitment to the product. I love the product because it keeps clinicians ultra compliant with documentation and billing. Clinicians can feel confident that what they document and what they bill is what gets sent to the patient's insurance. Practice owners and managers can feel confident that their clinicians notes will be completed quickly if they use the time saving feature of text replacement and templates.

Cons

Net Health needs to do some work in their reporting and analytics space in order to optimize the administrators time and data gathering. However, that's the only immediate need. The team constantly strives to better the product and listens well to feedback!

BK
AvatarImg

Brent K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Net Health logo

Net Health

This reviewer only left a rating

Reviewed 13 years ago

The single biggest impact that Agility EHR has had for our urgent care and occupational health business is that we’ve realized an average revenue increase of $16 per patient visit in the first four months of use. This increased revenue quickly adds up to a big impact when you realize that we will see about 55,000 patients in just this year alone. When we started our software search, our occupational health practice was growing, and our software was not designed for that aspect of our business. As a result, we were experiencing a lot of lost productivity due to errors and re-work. We also wanted to resolve the issues of lost revenue due to under-coding, time wasted searching for misplaced paper charts, legibility complaints from pharmacists and specialists, and the high cost of transcription and paper chart storage. Moving to Agility EHR has resolved all of these issues, and then some. The physicians are really happy with the software, and, of course, charting and coding has greatly improved. Agility EHR has created efficiencies that will allow us to grow without adding staff.

Pros

No pros were added to this review

Cons

No cons were added to this review

RC
AvatarImg

Robert C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Net Health logo

Net Health

This reviewer only left a rating

Reviewed 13 years ago

I have a multi-clinic urgent care/occupational medicine practice in Nashville, TN. Because we handle both urgent care and occupational medicine cases, it was impossible for many years to find a single-solution program for what we do. There are so many differences between those two types of practices in terms of protocol, handling of information, and billing that, if we wanted to do it all well, we had to have multiple systems in place to manage all aspects of patient care - from the front-end procedure, to the provider encounter, retention of records, reporting and billing. We had looked at many different systems through the years with the intent to go to a single system, but each time we looked we felt that they just were not yet up to our standards. We had even looked at the predecessor system for Agility in the past. Then, about 2 years ago we looked at them again. Integritas had developed a system that we felt would meet our needs. We ran our numbers, looking at cost savings from trimming the multiple systems down to a single system. Then the advantage of the federal stimulus reimbursement came along to further help offset the cost of implementation. It suddenly became a no-brainer decision to transition from our existing hodgepodge of systems to a single, unified one that was more cost-effective than our current set-up, and would qualify for reimbursement under the meaningful use definition of the stimulus act. We also wanted to ensure this program was CCHIT-certified. (Fortunately, it is!) So in June of 2010, we implemented Agility. There was training in advance for all our personnel. The training was aimed specifically at the individual groups who would use its different modules. Installation and implementation happened in several phases. As with any new system, you run into a few bumps when you go live. But learning the system was pretty easy for all of our folks. Even our most resistant physician has mastered the program, and uses it without any problems. What we noticed very quickly with this system is how well our documentation improved. All charts became easy to read, review and follow. The built-in coding algorithm, combined with improved documentation, has allowed for an improvement in revenue. I like the fact that the wizards and templates are fully customizable and editable. Every aspect of the patient encounter can be adjusted to the unique needs of the patient. At the same time, being able to automate common and recurring orders and exams with order sets and exam sets speeds things up. The folks at Integritas have been very helpful when we had questions or suggestions for improvements. This is a system that I have no reservations in recommending.

Pros

No pros were added to this review

Cons

No cons were added to this review