Quartzy Reviews

I like how customizable and user friendly this software is. I don't spend hours trying to figure out how to input something into the system. This aspect also makes its very easy to introduce new lab personnel to it. I don't know how many times I have have been able to readily access our inventory find a specific item and *locate* it in the lab for someone else. And I can look up specific items or a group of items. That is invaluable to lab management.

This may have changed recently, but there should be a way, when requesting items to be purchased, that the software can tell you if the same item has been requested by someone else (and has yet to be delivered). This can also be done by careful humans so it is not a big deal . . .

If you're ordering something familiar or defined within there system it gets easier and easier. Essentially its more to get it started then to maintain which is ideal and understandably a good thing. The inventorying and ease of use for finding previously ordered products arguably too convenient.

So the issue with the inventory and management of items once it arrives is that it requires the end user to document and track the usage to form a digital inventory. Which is reasonable but in academic sciences its a little less then realistic. More over for me the worst part is the combining of invoices which I love makes things appear very streamlined however in the end you will be likely charged for the individual vendors used. Which is understandable, except for the fact it clashes with my universities way of handling fiances at the end of each month.

I like the automatic quoting and matching when it can save us money. I use the export feature to run statistics on our procurement process and spending. I like that its free and has an easy to use dashboard to see where items are in the process. Having access to punchouts as a small business is a perk!

I don't like that they quote items that'll cost MORE to get from Quartzy, and to a new user is can look misleading. I don't like that when you purchase items through Quartzy that they don't make the request form editable. Quartzy does not connect to our ERP, so we have to do a lot of manual work. The import template is awful because it doesn't match the request button, so I still get stuck doing manual entry work. Also I wish they had a "viewer" authority level because I have many people that want to check status of orders, but that should not be able to place orders.

It's easy for all members to access, use, update, and keep track of lab supplies

There's nothing I don't like or think can be improved for the way we utilize this.

I absolutely love Quartzy. It is the easiest way to keep everything in the lab organized and it would be complete chaos without it. Just the overall presentation of everything is super helpful. Having a request section and an inventory section that allows a seamless transition of what you ordered to putting it into inventory is amazing.

There are three things that I do not like about the software. 1. It would be way more convenient to have an app that is just as good as the web portal 2. A little more customization on what I feel is necessary information when others are creating an order. 3. A more developed scanning feature (which may be more applicable with a mobile app)

Quartzy is very easy to use and quick to integrate into inventory processes. The most efficient part is ability to look up suppliers with auto generating catalog information and reordering by just click of a button. This allows us to keep consistently purchasing the same material to prevent variation or order entry errors.

The only problem we have faced are duplicate serial number entries that are generated from manual and auto entries but I think the issue has been resolved quickly.

Integrating was easy with the help of a Quartzy staffmember. They imported info from our excel ordering sheet. I love that the software is accessible to all invited and emails me when an order is placed and received. It's very helpful that receipt info is saved and lists who received it.

When I add a request, I wish I could turn off the Let's lookup your item feature, instead of having to hit skip lookup every time.

I like that this software is easy to use and links to websites. Lots of communication and some history.

I would like to see that an admin has more control over what can be added in the dropdowns. More access to make fields mandatory. Implement kanban or pars for inventory and barcodes. When you receive an email about an order you can click the link and it will take you directly to that order.

I used it daily for my medical lab supplies. Best for tacking procurement process and inventory for supplies using in the lab.

It is not always easy to get buy-in on this software as there are competing software tools out there

Customizable features, easy of use with friendly user interface and inexpensive software

There is no negative aspect of this software

Very easy to use. I especially like that it keeps an inventory of what we have purchased. It's really easy to search for order history, price comparison. The Quartzy offers are a great feature, and it enables our lab staff to have another option in comparing prices. I always recommend Quartzy to the other labs in our building and have taught others to use it. Plus, the customer service staff are outstanding! They are in contact with me immediately when there is something I need to know, like a backorder. They are extremely courteous and respond very quickly.

I've been using this for about 8 years. In the beginning, the system would notify me if an order was cancelled by the requestor. I'd like this back as it is a day or two after download that I can place the orders. Without this notification, I have an extra step to re-check the order list before I actually place orders, as the lab staff don't always remember to let me know. the other thing I dislike but is not a big deal is that frequently Quartzy offers are for higher prices than we have listed in our order requests, so those usually get ignored. The other obstacle is that many times the offer is for "equivalent" and our staff don't like "equivalent" especially when it comes to glassware (they've told me the equivalents aren't always equivalent enough).

Quartzy makes it incredibly easy to manage the inventory and purchases for the lab. No more combing through ridiculously confusing spreadsheets, trying to figuring out who ordered what and when. Everything is in one place, and I can easily find items when I need to re-order them. Also, ordering through quartzy makes my life a whole lot easier. Our procurement system is so slow that it takes a minimum of 10-15 minutes to create the requisition. With Quartzy, I'm done in under 3. Although rush shipping is not available for every item, the shipping time is usually fast. I have repeatedly told my colleagues in other labs to start using this because I know it will make their lives easier too. This is really the best system out there. Thank you Quartzy for saving me so much time and money!

Sometimes I have issues with ordering & canceling items through quartzy. For example, on one or two occasions, I have had to cancel an order immediately after placing it (usually someone bust in the room and tells me they don't need it or found it from another lab). And even though I hit "cancel" literally within 5 minutes of placing it, it doesn't get canceled. I get an email maybe 12-24 hours later...

Read more

The features for adding products in inventory and easily moving them around to ordered, receive categories. Easy search feature and automatic links that are provided for the product when catalogue number is added.

1) It would be good to have a "delivered" feature/tab where we can mark goods as delivered. This will help teams that function with separate receiving departments and stocking department to have better communication. 2) It will be good if the admin names are not replaced. A lab can have multiple administrators over the years and it is not helpful if the current administrator's name is replaced with...

Read more

You can't beat the free price! We use this to manage lab orders, and it has worked well for the most part. It is easy to search for vendors, and the catalog number usually auto-populates for orders that have been completed before. You can also see what others in the lab have ordered so that you can avoid duplicates. You can even set up a lab inventory to track what you have or don't have. It makes it easy for lab managers to approve requests, and then either order it ourselves or send it up to finance to approve and then order.

We have a period in time where our lab grew very large, and Quartzy became a little less optimal in that situation. I had to keep track of multiple orders and ended up making a spreadsheet to track stuff rather than relying on quartzy, which has a rather cumbersome interface if you have to track 30+ orders a day. Also, it sends a lot of emails unless you opt out, but then you miss updates on urgent requests people make. I would love to see more customizable notifications.

Complete control of all inventory items is fully customizable. all of the time and paper wasted in our previous supply chain has been eliminated. Fully functional on any web capable device, anytime, anywhere. Free upload service for prior inventory and purchase request forms by Quartzy saved me hundreds of hours of work As a vendor prices are beyond competitive and the customer support should be the standard for all industry.

The only complaint I have at this time is that the access/supply chain tabs are fixed. This is not a huge issue, but I would like to be able to add a "Processing" tab and additional approval tabs to better fit our system.

The software is easy to use. It makes it a snap to set up order requests and approvals. Once the work has been done to request an item, it is saved in your history so that you can easily generate re-orders. The software and tracking are free; you only pay if you purchase through Quartzy. It's easy to see if your price or Quartzy's is better. If you are in a position where you have not made purchase agreements with vendors, Quartzy may actually save you money by being a large buyer and passing savings on to you.

If you do order through Quartzy, you may experience delays relative to ordering directly from the supplier. Quartzy has items in their own inventory which are quicker to acquire and other items they are first going to the supplier. The latter introduces a middle man which can cause an increase in errors or processing time. I choose to track inventory in other ways, however, one can also explore that function.

I've been using Quartzy for a few years now and it is key in making my job easier. I handle purchasing and I appreciate the simplicity Quartzy offers my team! The entire dashboard is easy to navigate and makes purchasing and keeping track of inventory a breeze. I love the customizable sections and filters, especially when I need to find old orders. I'm also grateful for the discounted prices on certain products when we purchase directly through Quartzy.

When we first started using Quartzy there was no limit on the number of requests that could be submitted at a time. Now, it's limited to 5 items per request. I have to admit this limit is kind of daunting, especially when I'm inputting lengthly order requests from my colleagues, but it is what it is. I'd also love if the actual orders we make on Quartzy would show the Grant specified in the Purchase History section. I find that I need to go back to the actual request to find the Grant info, and it would be helpful if it showed somewhere near the tracking or invoice number. Those would be my only critiques of Quartzy.

I think it's very easy to use. I like the fact it will look up and prepopulate part information for the user upon simply entering the vendor and part number. I like that I can look up previous orders and re-order them quickly without having to re-enter part information.

There are clearly elements of the user interface that are intended to trick and mislead the user into purchasing parts through Quartzy. First, the "Quartzy store" search bar is at the top of the page, and I have accidentally used this search bar when trying to search through the Requests and Inventory tabs, which are adjacent to the Quartzy Store Search bar. It's location appears to be intended to...

Read more

I like having all requests in once place. Regardless if they're purchased directly through Quartzy or another vendor. Most features are intuitive and easy to use. The chat feature or direct message feature is very useful. Customer service has always been on point for me and I appreciate the time

When using the export feature, it would be helpful from an accounting standpoint to be able to export only received items by date. As it works right now, I must export all open orders by guessing how far back a request may have been submitted and then filter the excel accordingly. While it does work, it takes more time than should be necessary. Also, sometimes the page doesn't refresh or glitches. Which could be due to office internet. There's been a few instances where I'm in the Approval tab placing orders and all of a sudden the order I just placed wasn't actually approved. Needless to say that can be a bit frustrating. I'm glad it doesn't happen that often and I've gotten into the habit to refresh the page manually.

My company started using Quartzy as an chemical inventory service and loved it. I previously was using an excel sheet to log all our chemicals. Using Quartzy I am able to accurately log and edit all incoming chemicals super easily. After about a year of using Quartzy as just an inventory service, we started purchasing from Quartzy and I could not be more pleased. It is SO easy to request items, purchase from Quartzy, alert the requested to when the item has arrived, and then add the new item to the inventory.

I really do not like the shop search bar being at the top of the page when I am looking at the inventory or another page. It is confusing and I accidentally type in what I want to search in my inventory into the shop all the time!

The best thing about it is that QUARTZY has access to several reagents (biological and non-biological) from the most common vendors. Therefore, there is no need to have multiple accounts (many usernames, many passwords, etc.). In addition, it keeps track of your order - from confirmation to tracking number - all in one place. Finally, when you have received the product you have an option of adding...

Read more

Overall I really like it and have suggested to colleagues (new and established labs) to use it. As it stands, I have no issues with it. Recently, I have been thinking that having like a "Budget track" feature would be nice since we are given budgets on supplies but maybe its just me.

I like how I can easily track my items I order - whether it is directly through Quartzy or from other vendors and import my purchases into Quartzy to track.

When I look at the "ordered" tab - I use multiple labs to find the items I am ordering to track them. I then export to print off a "receiving list" for people to use to actually check off what items arrive. It would be much easier to do this without having to switch between each lab, export each order list and then merge them all together into Excel. If I could just do this as one step, it would be much easier. It would also be beneficial to have more accurate availability dates when ordering through Quartzy directly. There's been times when I placed an order under the impression that it was available, but actually wasn't due to QC results, etc.

The best part of this software is order management. Many small labs cannot afford to allow the students and research scientists to just order supplies and reagents by themselves. Using Quartzy, the staff in the laboratory basically send in the order for me to go over and approve first. By this extra step, I would not only know what they are doing and also keep an eye on the prices and budget. In addition,...

Read more

There is nothing bad about Quartzy although certainly it could be improved further. But it does satisfy our basic needs. Otherwise, I would hope the store has more information for the supplies and reagents that we can order and a better pricing.

Quartzy serves as our lab inventory and chemical management software as well as the primary site we use to place orders and price-match. It allows us to segment the lab to better organize the storage of components, making the tracking of inventory much more simple and streamlined. Ordering and reordering is a breeze - things that we have previously purchased can be ordered again in seconds, and new products are price-matched and shopped around to various vendors. A final (huge) perk is the discounts and free shipping provided from various vendors, often making it cheaper to order through Quartzy rather than deal with obtaining quotes directly.

The biggest problem we face is a lack of transparency regarding backorders and shipping delays. I understand that much of this the fault of the specific vendor and not something easily solved, but there seem to be a variety of chemical suppliers that show up in a search with great prices, but who never see to actually stock any inventory. It would be nice to have a way to remove those suppliers from a custom search.

I really like the ordering authorization process, as well as the automatic Quartzy quoting system. The ordering process overall is very thorough and streamlined - there are information fields for practically everything you would want to include when requesting an item for order. I also like that for inventory entries, you can add custom fields to tailor it to fit your needs. Additionally, it is worth mentioning that Quartzy customer support is extremely helpful, thorough, and kind. They follow up on existing issues regularly to ensure that our needs are being met. Their shop feature is a convenient and easy way to find items you need from a variety of manufacturers.

For inventory tracking purposes, its not ideal. It has limited functionality in regards to knowing when to re-order, signing out inventory, barcode usage, and speedily tracking updates. A phone app might be able to solve some of these issues, with increased barcode integration.