It's a good way to keep track of our lab materials, the price we paid, and when we last ordered them. It has a good catalog of items and we can often save money by ordering through Quartzy.
The customer service is like none other! they are so responsive and helps to resolve any issues as soon as possible.
Ability to track spending by project is great and ability to turn this information into data files is really helpful.
Quartzy does not connect to our ERP, so we have to do a lot of manual work. The import template is awful because it doesn't match the request button, so I still get stuck doing manual entry work.
The biggest problem we face is a lack of transparency regarding backorders and shipping delays.
Nothing is difficult about the software. I don’t like the extra handling charges and I can find cheaper options sometimes through my university’s system.