QuicDoc Reviews

QuicDoc

EMR & billing software for behavioral health

4.47/5 (32 reviews)

Sherry Barron-Seabrook

Theramanager

Reviewed 2010-02-22
Review Source: Capterra

a good overall program that meets the needs of a small group practice

Pros
easy to use; good appointment calendar; good proescription log, good accouunting program

Cons
updates often cause problems that are frustrating to straighten out; sometimes the updates make things more complicated and less user friendly; e-prescribing has not worked well - hopefully the latest changes will rectify that.

Rating breakdown

Ease of use
Customer support

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QuicDoc

EMR & billing software for behavioral health

Robert McCarthy

Everything you need in one software package

Reviewed 2015-01-07
Review Source: Capterra

While anything can always be improved, QuicDoc is a journeyman in the mentalh health record keeping field. Its versatility and comprehensive scope of options, including options for scoring various assessment sintruments, is unsurpassed in the industry. Tech support people are always sensitive, responsive and resolution-oriented.

Rating breakdown

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QuicDoc

EMR & billing software for behavioral health

Jody Talbott

Theramanager's Great Team

Reviewed 2014-05-15
Review Source: Capterra

We have used Theramanager since the beginning. Their team can be counted on to provide the best customer service. Theramanager stays current with changes in the industry (e.g., coding changes and PQRS initiatives) and helps its clients in making the transitions. We are happy we chose Theramanager and recommend them to our colleagues.

Rating breakdown

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QuicDoc

EMR & billing software for behavioral health

Genevive Smith

Long term user

Reviewed 2015-07-30
Review Source: Capterra

I've used this product for 15 years. It is recommended and used by Trizetto (formerly Gateway clearinghouse.) I bill for multiple providers and this is the only software I have found that can keep multiple databases.

Rating breakdown

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QuicDoc

EMR & billing software for behavioral health

Shannon Smythe

Software just doesn't work and support is very poor.

Reviewed 2014-06-12
Review Source: Capterra

Tried the demo of this product and it was a complete waste of time. Software simply doesn't work and support doesn't answer the phone and neither does the main number. Had my tech guy try to get it to work and he couldn't do it either. Called the publisher for help and Voicemail voicemail and more voicemail. Just not going to rely on a company that can't answer it's phone or make a working demo. Won't be using this product or anything else from them. If the customer service isn't there it's just not worth the trouble to deal with.

Rating breakdown

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QuicDoc

EMR & billing software for behavioral health

Lee Tomas

Poor Customer Support

Reviewed 2013-01-15
Review Source: Capterra

Once your short trial period is over WATCH OUT. Immediately needed monthly support . Great difficulty getting in touch with the support person. Called three times and each time was told to call back. Didn't have the time. I thought support was when you call, they call you back. Not the case here either, each time was asked me to call.

Pros
My adminstrator likes the scheduling and recording patient information

Cons
Cumbersome steep learning curve for clinical notes and assessments with very little customer support.

Rating breakdown

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QuicDoc

EMR & billing software for behavioral health

REGINA ROBERTS

Needs better integration of information with billing program

Reviewed 2013-10-22
Review Source: Capterra

Only info. that it Quic Doc import's from Office therapy (billing program) is client name, address and phone number. Not DIAGNOSIS, dates of sessions, Insurance company, etc. Very brief free help, then very expensive for any addl training. Plus have to pay yearly $300.00 maintence fee.

Rating breakdown

Ease of use
Customer support

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QuicDoc

EMR & billing software for behavioral health