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Remedly vs Aesthetic Record Comparison

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Overview

Category Leaders

Spend more time with your patients and not their charts. Remedly's all-in-one practice management solution combines EMR,...

Aesthetic Record is a cloud-based practice management software designed to help aesthetic clinics manage online booking,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

89

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

56

5

4

3

2

1

42

8

3

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

3.4

58

5

4

3

2

1

25

4

12

5

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
52%
would recommend this app

Pros

The ease to access Remedly is very helpful for the team to view their schedule at all times which is very important. The software is very easy to use, and new hires find it very easy to learn.
The on boarding team treats you like family and is vested in the growth of your practice from the get go. The platform is constantly improving and add customization and partnerships.
The customer service is like no other, they are always responsive, listen and take into consideration what we as a practice suggest. Beyond happy with the exceptional customer service.

Pros

I LOVE, LOVE, LOVE aesthetic record. I seriously couldn't have built it to what I have within a year without them.
They save me time which makes me more money. Their system is easy, robust and great customer service.
The response time is the best of any software tool we use for our business. I can't say enough good things about the ease of getting in touch with a real human being.

Cons

I had a question about how to change some information that was mistakenly documented on the wrong appointment. This software is quite costly for what you get.
I understand this and it actually makes it very individualized once it is actually set up. Customer support is really bad.
When a feature we needed was missing, they created it for us.

Cons

They have terrible customer service. They require you to chat for all problems and they basically send you articles to read to figure it out for yourself.
The absolute worst part of this company is they do not let anyone converse through any median except texting via the program. No phone support or email.
Even, the [SENSITIVE CONTENT] took 3 weeks to respond and doesn't even answer our concerns. When I asked to be refunded for monies charged, she did not reply.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features120
  • API
  • Access Controls/Permissions
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Quoting
  • Automated Scheduling
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Consent Forms
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Storage Management
  • Data Verification
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drug Reference Database
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • Financial Analysis
  • Financial Management
  • For Healthcare
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Plastic Surgery Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Lab Order Management
  • Marketing Automation
  • Marketing Management
  • Medical Billing
  • Medical Coding
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Plastic Surgery Simulator
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Website Integration
  • Workflow Management
  • Total features56
  • API
  • Access Controls/Permissions
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Quoting
  • Automated Scheduling
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Consent Forms
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Storage Management
  • Data Verification
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drug Reference Database
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • Financial Analysis
  • Financial Management
  • For Healthcare
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Plastic Surgery Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Lab Order Management
  • Marketing Automation
  • Marketing Management
  • Medical Billing
  • Medical Coding
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Photo Management
  • Physician Management
  • Physician Scheduling
  • Plastic Surgery Simulator
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations1
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations11
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

DR
AvatarImg

Daphne R.

Medical Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Remedly logo

Remedly

I do NOT Recommend Remedly.

Reviewed a year ago

None. Only problems were created by using Remedly.

Pros

Did not like anything about Remedly. Do not purchase. Talk to practices that are currently using it.

Cons

Disliked everything about Remedly. It is the worst medical software I have ever used. I highly recommend Aesthetic Pro. Buyer Beware!

Vendor response

We are disappointed to hear your thoughts on our platform and wish you had provided more specifics so we could better understand what didn't work for you. If we were able to identify you as a client, we would reach out to try to help, and your non-user name may reveal a competitor's alliance. If you do have specifics to share, please contact us so we can address your needs!