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RepeatMD Logo

Rewards platform for aesthetics and wellness industry

Table of Contents

RepeatMD - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

RepeatMD overview

Based on 190 verified user reviews

What is RepeatMD?

RepeatMD is a customer loyalty tool offering key features such as loyalty program, rewards management, membership management, promotions management, and eCommerce management, among others.

Who uses RepeatMD?

By industry, RepeatMD reviewers are most commonly professionals in medical practice (23%). The most frequent use case for RepeatMD cited by reviewers is customer loyalty (65% of reviewers).

What do users say about RepeatMD pricing?

Some users report that RepeatMD is more expensive than competitors but offers better features, making it worthwhile for their practice. However, many users feel the cost is excessive, citing unclear pricing, locked contracts, unexpected expenses, and high-pressure sales tactics.

Starting price

Alternatives

with better value for money


Pros & Cons

Patient Rewards

Patient Engagement

Patient Access

Membership

Payment

RepeatMD’s user interface

Ease of use rating:

RepeatMD review summaries overview

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(19)
3-4(31)
5(140)

What do users say about RepeatMD?

Users say RepeatMD helps boost patient engagement, streamline membership management, and increase recurring revenue, with many appreciating its mobile rewards, automation, and ease of use. They find the platform effective for retaining patients, driving loyalty, and simplifying practice operations, while the membership and rewards features are popular for generating consistent income and improving client satisfaction.

Some report challenges with customer support, high pricing, and occasional app glitches. They mention a learning curve for clients and staff, confusion with pricing and navigation, and difficulties managing memberships or accessing support, but note ongoing improvements and responsive updates from the RepeatMD team.

Select to learn more


Who uses RepeatMD?

Based on 190 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Alternative Medicine
Hospital & Health Care
Health, Wellness and Fitness

Use cases

Membership Management
Customer Loyalty
Spa
Dental

RepeatMD's key features

GetApp's analysis of 70 verified user reviews collected between May 2023 and June 2024 identifies RepeatMD's most critical features and summarizes user sentiment about those features.

Loyalty program

Users report that RepeatMD's Loyalty Program effectively incentivizes patient loyalty and repeat visits. They find that offering rewards and benefits fosters strong patient-provider relationships and drives practice growth. Reviewers indicate that the program enhances patient retention and boosts revenue by offering points for each visit. They say the mobile rewards platform is easy to manage and integrates seamlessly into operations. Some users mention that the texts sent to patients could be more detailed to avoid confusion. Of the 36 RepeatMD users who gave detailed accounts of their use of Loyalty Program, 97% rated this feature as important or highly important.


Rewards management

Reviewers indicate that RepeatMD's Rewards Management program encourages client interaction and loyalty, leading to increased revenue growth. They appreciate the easy tracking and redeeming of rewards within the app, although some feel there is room for expansion in rewards options. Users report that the system is intuitive and customizable, allowing for efficient management of rewards. They say patients enjoy earning rewards, which keeps them engaged and returning for more treatments. Of the 28 RepeatMD users who gave detailed accounts of their use of Rewards Management, 96% rated this feature as important or highly important.


Membership management

Users report that RepeatMD's Membership Management simplifies handling memberships, boosting recurring revenue effortlessly. They appreciate the seamless integration with existing systems and the dynamic dashboard for efficient management. Reviewers mention that the tool increases patient satisfaction and loyalty with clear membership options. However, some users note issues with payment tracking and report delays in customer service responses. They find the notifications for new members helpful and easy to track. Of the 21 RepeatMD users who gave detailed accounts of their use of Membership Management, 95% rated this feature as important or highly important.


eCommerce management

Reviewers highlight that RepeatMD's eCommerce Management expands revenue streams by allowing sales of treatments and products 24/7. They appreciate the intuitive interface and seamless integration, which simplifies inventory tracking and offers customizable promotion options. Users report that the capability enhances patient engagement and provides a user-friendly shopping experience. They say it helps with selling treatments around the clock, although some mention minor areas for improvement in product offerings. Of the 13 RepeatMD users who gave detailed accounts of their use of eCommerce Management, 92% rated this feature as important or highly important.


All RepeatMD features

Features rating:

Customer activity tracking
Customizable branding
Dental practice management
For chiropractors
For salons and spas
Gamification
Member communication
Membership signup
Mobile app
Multi-Channel marketing
Patient engagement
Promotions management
Referral tracking
SMS marketing

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RepeatMD integrations (1)

Integrations rated by users

We looked at 190 user reviews to identify which products are mentioned as RepeatMD integrations and how users feel about them.

Integration rating: 4.8 (5)

Nice to have financing in the palm of the hand of patients to make treatments affordable and predictable acceptance.

MA

Mary A.

CEO CVO

RepeatMD customer support

What do users say about RepeatMD customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of RepeatMD customer support.

Widely noted by reviewers, RepeatMD’s customer support team is responsive, quick to assist, and effective in resolving issues.

A significant portion of users appreciate the helpful guidance and smooth onboarding provided by the support staff.

A limited number of users report difficulty reaching support, unresolved issues, and inexperienced representatives.

Support options

Email/help desk
Faqs/forum
Knowledge base

Training options

Webinars
Live online
Documentation
Videos

To see what individual users say about RepeatMD's customer support, check out the review snippets below.

“I like their innovative features and their exceptional customer service that gives values to money”

QA

Quadri A.

Procurement manager

“The RepeatMD team gave us excellent guidance and constant support, making sure our platform was exactly how we wanted it.”

Verified reviewer profile picture

Ashley M.

Marketing Director

“Instead of fixing the 1099K to reflect payment of the revenue to our firm they put my staff in an endless chat loop that led to no solutions in a after a string of 4 or 5 chats with multiple individuals at RepeatMD. ”

CW

Casey W.

CEO

“Horrible customer service, tech support, continuous malfunctions of app and fees of both the financing and of membership programs of which we were never advised before purchasing.”

EB

Erin B.

APRN - owner

RepeatMD FAQs

Q. Who are the typical users of RepeatMD?

RepeatMD has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is RepeatMD used for?

RepeatMD is a mobile shopping platform aiming to cater to the needs of aesthetic and wellness practices by offering a personalized shopping experience for patients. The platform facilitates browsing, purchasing, and financing of treatments through a custom mobile application. RepeatMD particularly emphasizes its focus on providing patient financing and rewarding patients for cash-based treatment purchases. By leveraging the platform, healthcare providers in the aesthetic and wellness industry can enhance the shopping experience for their patients, allowing them to explore and buy treatments.


Q. What level of support does RepeatMD offer?

RepeatMD offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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