App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Add to Compare
Compare similar apps
Trustpilot
Weave
Yotpo
Zingit
SKED
Feefo
Good recommendations?
Review Wave is a cloud-based review management solution which assists chiropractors, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring.
Okendo is the Shopify customer marketing platform that builds connections between consumers and the brands they love.
Starting from
299
Per month
Starting from
19
Per month
Pros
Pros
Cons
Cons
Explore similar apps
User reviews that mention these apps
Hemant J.
Consumer Goods, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Increase in review collection
Ease in leaving reviews Display reviews with custom attributes and qualifiers. Automated emails to get reviews and Pushing reviews to Facebook
There has been nothing that we have not liked about okendo exceot for the review widget which does not reduce the size of the image thumbnails. However that does not really affect page loading.
Cammie M.
Retail, 11-50 employees
Used weekly for 1-2 years
Review source
Share this review:
Great experience overall! Okendo checks all the boxes that our previous review platform, Trustpilot, couldn't do. I also like the other capabilities Okendo has beyond reviews but we have not dipped into that yet.
Easy integration with Shopify, it looks really nice on the site, easy to use, prioritizes product review generation and works in favor of the brand - we have more control over our reviews.
Review request templates don't look the nicest.
Ashley P.
Food & Beverages, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
Review Management ease, very user friendly.
Pretty Neutral, everything is great! We use it every day.
Tian M.
Retail, self-employed
Used daily for less than 6 months
Review source
Share this review:
Ease of use, fantastic customer service, great people behind the product
Lacking some features such as looking up sent review request emails
Verified reviewer
Consumer Goods,
Used weekly for 6-12 months
Review source
Share this review:
Easy review platform to implement at an affordable price.
We care a lot about brand and being able to customize things according to our look and feel as well as customer needs. Okendo provided an extremely easy solution for us to customize according to our needs as well as implement. We are always lean on engineering time and the Okendo team very seamlessly helped us with the implementation. Since we've been a customer, they have released new features regularly for use to gather additional customer feedback and utilize it on the product page. Our products refresh annually so we have a limited time to capitalize on reviews for a limited period of time to lift conversion of the product. Okendo was a solution with the right features at the right price to make it a no brainer. Their client support is also phenomenal. They are easy to work with and always happy to help whenever we reach out with a request.
We are getting so many reviews that we would like to have a better way of understanding our data of what we've gathered so far.
jennifer l.
Retail, 11-50 employees
Used weekly for 6-12 months
Review source
Share this review:
we love this review app, give it a try.
I have used a couple review apps in the last couple of years and Okendo by far has a better plug-in for google ads. The customer service is amazing and they get back to you and they will even check back on you. There is a lot of customization as well.
Takes time to learn the UI, they are making updates all the time so right when I have a con they improve the app. They are good at listening to their customer's feedback.
Marc S.
Retail, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Ease of use and automatic review push feature.
limited features, can not connect reviews to google.
James Z.
Furniture, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
Positive so far, hopefully we can fix deliverability issue.
Easy integration into Shopify. The team was great with the setup and the UI was easy to use
Seem like deliverability of review request aren't as good as other platforms.
Louie S.
Sports, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Okendo has helped customers give their feedback on products and give them the opportunity to ask questions and have them responded to in real time.
It's user friendly and instantly updates on the website.
The ability to flag a review that had the wrong star rating.
Matthew D.
Consumer Goods, self-employed
Used daily for 1-2 years
Review source
Share this review:
Perfect.
Easy to use for not only us but more importantly, our customers. Since switching to Okendo we've received more reviews, reviews with photos & videos and can easily share on Facebook via Facebook retargeting ads. Okendo makes everything incredibly easy.
Unable to send review request reminders. We can only send one sole email.
Brady S.
Retail, 51-200 employees
Used daily for less than 6 months
Review source
Share this review:
Having reviews on our site powered by Okendo has improved the overall customer experience on our product pages. We believe seeing another individual in the products we offer adds a ton of value!
We can not verify whether or not a customer received their review reward.
Adrian M.
Apparel & Fashion, 11-50 employees
Used weekly for 1-2 years
Review source
Share this review:
Epic, fair pricing for all their features.
UI, support, function & fully custom to brand aesthetic.
no review group syncing, always have to ask support to push it for me.
Erika W.
Retail, 1-10 employees
Used weekly for 6-12 months
Review source
Share this review:
10/10. Very responsive team despite the time zone difference! Helpful and attentive service.
The team at Okendo made it very easy for us to sync this platform up with our website. We could customize it to match our branding and they assisted us with importing all of our previous reviews. Best of all, we saw an immediate uptick in community engagement once we started sending out automated product review emails.
I'm not familiar with any other review platforms, so I don't have a basis for comparison.
Chris H.
Retail, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Positive - I think we have liked the most important feature, Reviews.
The review platform is easy to implement and to manage on the backend
Quizzes is useful but the building tools are not the most efficient.
Abeer I.
Consumer Goods, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
Outstanding app! I tried a few review apps for my store and finally was able to confidently settle down once I installed Okendo. What sold me on this app at the end was the service! The Okendo team worked with me diligently to get the review carousel, reviews page, and reviews on the product page looking exactly as I'd like. They even helped me set up my review request emails. Okendo is not only my favourite review app, it is my favourite app, period!
I can't think of anything. For my small business they are perfect.
Ivan R.
Apparel & Fashion, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
We were a very early adopter and received excellent support and a generous trial period while setting up Okendo. Our customers love it, especially the high degree of product-specific customization and data collection. For 90% of the functionality Okendo provides, several competitors were asking for tens of thousands of dollars per year... Okendo is phenomenal deal and has an extremely polished customer facing experience.
Excellent customer service, high degree of customization and flexibility, best-in-industry customer review experience
Okendo is a younger product on the market and as such is a work in progress. There are some features which have not yet been implemented or are not yet user configurable... Okendo is aware of this and it's not a huge disadvantage---it's just something to keep in mind. I should also mention that while Okendo reviews are visible on product page search results---they do lack the agreement that Yotpo has with Google which allows your site as a whole to accumulate ratings based on product reviews.
Hey Ivan, thanks for the review!! We've loved working with you and Kommando. To clarify the Google agreement you mentioned; Google does source Seller Ratings from a number of 3rd party review aggregators. However, Seller Ratings (also known as 'site reviews') are distinct from product reviews. Google recently released it's own service retailers can use to collect Seller Ratings, Google Customer Reviews. It's free, effective and means retailers don't need to depend on 3rd parties for Seller Ratings. Product reviews collected with Okendo can be included in Google Shopping, Google Product Listing Ads and in Google SERPs. Thanks so much!! ¿
Kevin F.
Retail, 11-50 employees
Used monthly for 6-12 months
Review source
Share this review:
Once we selected them as our partner, they were terrific. From onboarding to integrating with other programs, the team made sure we progressed on time and answered any questions we have had.
Setup was easy and it has really helped us organize our review program which has improved conversion.
Lots of separate modules which while did give flexibility to tailor the program seemed overwhelming when choosing.
Maxine H.
Consumer Goods, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Brilliant experience
Great review platform with premium features at a reasonable price - helping us be successful with our business
Google reviews integration could be more seamless
Tolin V.
Consumer Goods, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Fantastic, they are in a completely different timezone so it is hard sometimes to get immediate support but otherwise we love the service Okendo provides.
Okendo unlike other review platforms does a great job of showcasing the verified customers on your website as well as allows for high quality photos and videos to be added to each review. This has played a huge role in gaining the trust of our ecom customers.
Even with the review incentives it had been harder to get individuals to write reviews in general. I would like to see a followup email be added to the list of options so that if we miss them the first time the second one may hit.
Krysia p.
Retail, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
Excellent customer service and support.
This product has really helped us implement a review system that customers can trust and is easy to use.
ROI - Return is too slow and not as good as one would like
Jason A.
Sporting Goods, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Great customer service, good review options, and have recently added their quizzes functionality. All for a good price point.
no complaints or things I haven't like so far
Dan S.
Retail, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
The app was very easy to onboard and has provided great support since we launched 18 months ago. They continue to add tools to help improve the overall customer experience to our site.
The app is very user friendly to set up as well to make future adjustments to the review experience.
We have no complaints at this time as we have been very please with Okendo.
Susan S.
Retail, 1-10 employees
Used weekly for 6-12 months
Review source
Share this review:
Your support team is always attentive. Thank you!
The ability to customize our review questions for our customers with fun questions that matter to our customer base.
I don't feel secure that they're up to date with the latest json setup for SEO purposes as other strong competitors such as the JudgeMe app.
Ashleigh H.
Retail, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.
We upgraded to Okendo to make it easier to capture and share reviews using our email system and displaying them online on our homepage and at a product level. It has been a game changer with the details it captures and customer photos/videos. An added bonus that it now integrates with Klaviyo our email marketing tool! Highly recommend!
We have two websites and it would be great to have the functionality to share reviews across both sites without duplication.
Clay R.
Sporting Goods, 1-10 employees
Used weekly for 6-12 months
Review source
Share this review:
I have been extremely satisfied with Okendo thus far and have no intentions to switch or even look for another solution. I can't say enough good things about this product and team.
Pricing, clean simple user interface, offers powerful features, and they are constantly adding new features
No cons, but we're not using the software to its full potential yet. It works flawlessly for basic review gathering and moderation.