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RXNT vs Kareo Clinical Comparison

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Overview

Category Leaders

RXNT is an integrated Clinical & Practice Management platform for healthcare professionals which helps you manage patient...

Category Leaders

Kareo a Tebra Company offers a cloud-based electronic health record (EHR) solution designed to help businesses in the healthcare...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

125

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

371

5

4

3

2

1

208

122

23

9

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

3.9

365

5

4

3

2

1

178

88

42

21

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

Pros

The EHR side of RxNT is solid, easy to navigate and has useful features to aid in chart documentation. The Practice Management is stable and the technical teams are constantly working to improve it.
Feel free to call for help when needed. The support staff is superb.
Rxnt has been very easy to get my new practice up and running. Staff is very friendly and helpful.

Pros

The overall experience has been wonderful and I am grateful we made the switch. Wish we would have done it sooner.
Like I said prior, the program is easy to navigate, input, and search for information. Overall, this is a great program to use I would recommend this program to another facility.
Very easy and intuitive, nice flow. You don't need your own server, as you use the internet for connectivity, and I find the speed to be quite good.

Cons

The worse part is when your practice is finally able to speak with someone you are given ludicrous explanations. We have been working on switching to another company when COVID-19 hit.
But for months we are told “going to be fixed soon; it’s Surescripts issue not ours; YOU need to contact them”, is because there is no Hx for this patient. RxNT FAILS in this area.
My staff is very unhappy that it's clunky and counterintuitive.

Cons

You are putting your business at severe risk of bankruptcy. Absolutely do not let KAREO do your credentialing.
I usually am not that pained by a Software enough to go and write reviews but I would definitely Suggest everybody keep away from this product. Their service is the worst ever.
Templates are difficult to create and difficult to edit. Customer support is terrible.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features124
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Summaries
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Electronic Submission
  • Email Reminders
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Historical Reporting
  • IVR / Voice Recognition
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Lab Results
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Forms
  • Online Payments
  • Online Refills
  • Order Entry
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Pricing Data
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Single Provider Practice
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • Vaccine Management
  • View, Download, Transmit
  • Voice Recognition
  • Workflow Management
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Summaries
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmation/Reminders
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Electronic Submission
  • Email Reminders
  • Employee Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Health Record Access
  • Healthcare Compliance
  • Historical Reporting
  • IVR / Voice Recognition
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Lab Results
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • One-to-One Messaging
  • Online Forms
  • Online Payments
  • Online Refills
  • Order Entry
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Pricing Data
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Single Provider Practice
  • Template Management
  • Third Party Integrations
  • Treatment Planning
  • Vaccine Management
  • View, Download, Transmit
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations2
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations8
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

VD
AvatarImg

Vicky D.

Medical Practice, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

RXNT logo

RXNT

Experience of using the software

Reviewed a year ago

I’m pleased with using the system during my clinical

Pros

Experience of using the software The ease of using the

Cons

The ease of using the Can be a little complicated with additional steps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Individual & Family Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RXNT logo

RXNT

Rxnt

Reviewed a year ago

Overall, I enjoy using RXNT

Pros

RXNT allows our medical and clinical staff to provide continuity of care to our clients.

Cons

At times our system may delete signatures.

KD
AvatarImg

Kirk D.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

RXNT logo

RXNT

RxNT

Reviewed 6 years ago

I've utilized several billing packages over the years in my private medical practice. More recently, we started with Kareo and it was problematic. While searching for e-prescribing solutions I came across RxNT and we enrolled for the entire package. My biller--who has experience with many systems--loves the system. Kareo just about broke the practice as it took 3 months to get enrolled with Medicare. With Kareo, it's taken 2-3 weeks. Customer service is outstanding; when submitting a problem you will generally get an answer the same day and often within an hour or two.

Pros

Easy of use Customer service Price

Cons

The EMR is a bit cumbersome but we will be using another system. But for PM RxNT has been terrific. e-Prescribing software prohibitively expensive if looking to integrate with other software

RB
AvatarImg

Ricardo B.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RXNT logo

RXNT

Terrible experience - put your money somewhere else!!!

Reviewed 5 years ago

None - I went back to my prior Electronic Health Records provider.

Pros

Customer Support tries to provide: the product is not good, so they are essentially trying to do their best with the poor quality of the product. They really try, though...

Cons

Work-flow is a disaster. If you need to look back at information to complete a current page, you have to lose what you've done in order to go back. Back arrows don't work - system freezes. If you are in one area of the system (Clinical, for example) and remain idle in another (Scheduler, for example), the idle area will throw you off the system and require you to sign in again and again, even though you're still in system. Prescribing is a PAIN.

MP
AvatarImg

Marthel P.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RXNT logo

RXNT

Not Recommended.

Reviewed 2 years ago

Overall RxNT performance ranges from NOT GOOD to MEDIOCRE. Despite the stress of uncertainty switching to another EHR company, the lack of appropriate response to our requests and their knowledge of placing patients at risk by not solving e-prescribing overdue problems warrants change. . Onboarding was a nightmare, we had to deal with a RxNT Clearinghouse contractor directly who neglected to complete...

Pros

RxNT basic functions are easy to use for the most part, platform to make patients appointments is good, electronic prescriptions are sent to pharmacies mostly effortlessly, although you have to be watchful for electronic prescription errors that will show later.

Cons

CUSTOMER SERVICE and TROUBLESHOOTING, even pre COVID-19 they are terrible. Lines 99% busy, long waiting, often instructed to leave a message. When RxNT was promoted to my practice, a selling point was excellent after hours emergency support and troubleshooting capacity; it has been 99.99% ABSENT. I have called at 5:30 pm for an emergency leaving full details of problem, a call comes until next day,...