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Sevocity vs EpicCare EMR Comparison
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Overview
Sevocity is a cloud-based certified EHR solution for medical facilities to assist them in managing clinical operations and...
EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Cons
Amanda S.
Cons
Kirsten P.
Key features
- Total features57
- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Claims Scrubbing
- Client Portal
- Clinical Notes
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Data Import/Export
- Decision Support
- Document Storage
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Email Reminders
- For Healthcare
- For Medical Purposes
- For Mental/Behavioral Health Practices
- Growth Charts
- HIPAA Compliant
- Handwriting Recognition
- Historical Reporting
- Immunization & Allergy Tracking
- Initial Assessments
- Insurance Eligibility Verification
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medical History Records
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Location
- Multi-Provider Practice
- ONC-ATCB Certified
- Order Entry
- Patient Intake
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Physician Scheduling
- Practice Management
- Referral Tracking
- Reminders
- Remote Treatment Plans
- Role-Based Permissions
- Scheduled/Automated Reports
- Scheduling
- Self Service Portal
- Single Provider Practice
- Treatment Planning
- Vaccine Management
- Video Conferencing
- Voice Recognition
- Workflow Management
- Total features29
- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Claims Scrubbing
- Client Portal
- Clinical Notes
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Data Import/Export
- Decision Support
- Document Storage
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Email Reminders
- For Healthcare
- For Medical Purposes
- For Mental/Behavioral Health Practices
- Growth Charts
- HIPAA Compliant
- Handwriting Recognition
- Historical Reporting
- Immunization & Allergy Tracking
- Initial Assessments
- Insurance Eligibility Verification
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medical History Records
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Location
- Multi-Provider Practice
- ONC-ATCB Certified
- Order Entry
- Patient Intake
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Physician Scheduling
- Practice Management
- Referral Tracking
- Reminders
- Remote Treatment Plans
- Role-Based Permissions
- Scheduled/Automated Reports
- Scheduling
- Self Service Portal
- Single Provider Practice
- Treatment Planning
- Vaccine Management
- Video Conferencing
- Voice Recognition
- Workflow Management
Integrations
- Total integrations6
- Birdeye
- Cerner PowerChart Ambulatory EHR
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Kareo Billing
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Weave
- Xero
- athenaOne
- eClinicalWorks
- Total integrations11
- Birdeye
- Cerner PowerChart Ambulatory EHR
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Kareo Billing
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Weave
- Xero
- athenaOne
- eClinicalWorks
Alternatives
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User reviews that mention these apps
ANNETTE O.
Medical Practice, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
MY OVERALL EXPERIENCE WITH SEVOCITY HAS BEEN GREAT I ABSOLUTLEY HAVE NO COMPLAINTS I USE THIS SYSTME DAILY AND ITS EFFICIENT AND UPTO DATE.
THIS EMR IS VERY USER FRIENDLY AND COMPLIES WITH ALL EMR REQUIREMENTS. CUSTOMER SERVICE GOES ABOVE AND BEYOND TO ASSIST IN TEMPLATES PREPARATION.
I DONT LIKE THAT I GET LOCKED OUT EASILY BUT THAT'S MORE HUMAN ERROR THAN THEY EMR'S FAULT
Vineet C.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
Review source
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Would not recommend this EMR to anyone at this point.
Relatively low cost. Good customer support when needed. Cloud-based software, so able to access from any computer, but you have to download the app for it on the device you want to use it on. No server required. But, you can't just log onto it from the internet.
Very poor functionality in certain ways. Trying to suggest or get any product enhancements done is essentially impossible.
Leslie M.
Medical Practice, 1-10 employees
Used daily for 6-12 months
Review source
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I liked its ease of use best; in comparison to other EMR software, its ease of use ranks well.
The medication management aspect was tougher to navigate
Debbie M.
Medical Practice, 11-50 employees
Used daily for 1-2 years
Review source
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The Med portal is fairly easy to use and again our overall experience with Sevocity is a good one, when we have issues or need assistance the support team is always ready to help and normally correct or solve any issue we have easily. We have only one issue which they are currently trying to resolve.
Product is easy to use, training is easy as well, our new employees seem to catch on quickly which is a plus for our busy clinic. Overall we like the software and it fits with our needs.
We did have issues integrating it with the other software we use (Kareo) and they are currently working together now to fix an issue we have been having for about 2 months with new patients not able to cross over. Our provider doesn't like the procedure notes with the EMR system so we use another EMR as well.
Thank you for taking the time to complete your review. We will be following up soon regarding the procedure notes. Thanks again!
Ronald B.
Hospital & Health Care, 1-10 employees
Used daily for 6-12 months
Review source
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Our office has come from eMDs and Praxis EMR systems. In addition, we have reviewed many other systems before we made the transition to the next EMR. Based on that information I can say Sevocity is easily the best of them all. We are a family practice clinic and I would highly recommend Sevocity for any primary care doctor.
Easy to use and learn, takes very little time and effort to get up and running with it. Is tightly designed and compact. None of this modular approach, like there is a module for this function and yet another module for that function. Feature rich, easy to set up and customize to your liking.
Email feature bare bones, needs to function more like a real email system. But it is OK to work with, we use it a lot. During note creation, one can only access the prior note, not any other historical notes, a clear shortcoming in documentation. Sevocity uses Dr First as their e-Rx feature. While that system is not bad, Sevocity should insist to get more access to training resources from Dr. First. Training on Rcopia is spotty. With time and usage one can figure it out but an area that could be improved upon.
JoAnn G.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
Review source
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Sevocity came recommended to us as so did other EMR, all of the local physicians went with another EMR { E-C.....Wor..} we went with Sevocity and we are so glad we did. Most of the other offices want to change and we have given them the Sevocity site to contact... They will not be disappointed
The Support... I have called as late at 10 oclock EDT and was able to either get a question answered or they have logged in with me and fixed my problem , then took the time and explained what we may have done wrong... Love the support
I wish they had a way of us detecting who has not been to our practice in the past 12 months, they have a recall but doesnt work for us!!
Nicole P.
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
Review source
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It has been great so far! They have such a wonderful and supportive team to help us at any time!
We can customize the EMR to have exactly what we want, and remove all the unnecessary pieces. The team has been great to help us get this set up and going!
I do wish that as the admin, I could move items around in the templates when editing on my own. But this is just a mild inconvenience!
mirela c.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
Review source
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Easy to use, reasonably fast customer services, only 1-2 times a year have we had any issues accessing EMR due to software or server problems.
Easy to use, has a portal, Meaningful use complaint, has labs and billing interfaces built and available, love the Sfax included in price.
occasional is hard to reach support after hours as they are on the EST and we are on PST.
Agnes K.
Review source
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Sevocity is easy yet rich with content, ramp up time very short compared to my old EMR. The only negative I have is that my suggestions for improvement don't get a response, but I am going to the National conference and hopefully will get to speak to the developers. I love this company so much compared to my old EMR.
No pros were added to this review
No cons were added to this review
Leeza H.
Review source
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I really like Sevocity. Sometimes there can be a lot of clicking at times but overall i think it is a great EMR system for a pediatric office
No pros were added to this review
No cons were added to this review
Hello Leeza, Thank you for taking the time to review us. We are glad you think we are a good fit for your pediatric office!
ANNETTE O.
Medical Practice, 1-10 employees
Used daily for 2+ years
Review source
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VERY DETAILED EMR, SIMPLE TO USE, YOU CAN SEND FAXES FROM THE SYSTEM WITHOUT HAVING TO PRINT, HIPPA COMPLIANT, TRAINING IS AVAILABLE WHENEVER IT IS NEEDED, HELP DESK IS ALWAYS READY TO HELP WITHOUT LONG WAIT TIMES ON THE PHONE
WHAT I LIKE LEAST ABOUT THIS SOFTWARE IS THAT I CAN ONLY OPEN ONE ATTACHMENT AT A TIME, I WOULD LIKE TO BE ABLE TO COMPARE ATTACHMENTS IF NEEDED
Deborah V.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
Review source
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We use primarily as charting and electronic prescriptions. We don't take insurance so we don't use that part of Sevocity. It is interfaced with our scheduling software and works good. We also create accounts for our invoicing of documents/papers for the business part of the office.
EMR for charting, patient portal, customer support. We use Sevocity for a lot of document storage for all sorts of things for our office that don't have to do with patients, but deal with things for the office. We have used Sevocity for about 9-10 years.
I would like to be able to rotate a document once it is uploaded into Sevocity.
Rodolfo B.
Review source
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After a few bugs to start which were expected, this system has been perfect for our office It is very user friendly and new users find it easy to learn the system Some difficulty with getting communication with other users of other emr systems
No pros were added to this review
No cons were added to this review
Rebecca M.
Review source
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The system does run slow at times or goes down like any other EMR system, but it is a very easy system to use and all of the different tools make our job so much easier. I would definitely recommend Sevocity to other offices!
No pros were added to this review
No cons were added to this review
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