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Sevocity vs EpicCare EMR Comparison

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Overview

Category Leaders

Sevocity is a cloud-based certified EHR solution for medical facilities to assist them in managing clinical operations and...

Category Leaders

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

167

5

4

3

2

1

100

52

10

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

295

5

4

3

2

1

172

85

24

7

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

As above, the product was easy to learn and the training was good. The prescribing software is excellent.
Customer service is great. No matter what kind of question you have, they are more than happy to help.
I recommend Sevocity to anyone interested in a terrific balance between a highly functional and highly affordable EHR.

Pros

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past.
I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface.

Cons

If I could get out, I would. The fact that one person only can be in the chart is ridiculous.
After just a couple of weeks my staff has transitioned with little frustration.
How often we have to change our passwords - currently we have to change approximately every 90 days or so. I would prefer about once every year unless there was a problem.

Cons

Perhaps that is a limitation set up by my provider but that's annoying that I can't message a doctor from several years ago.
It was always a inconvenient time but I think that was the IT department's choice, not the actual software's choice; for this review anyways.
Steep learning curve, and i'm not even sure if that's something that can be fixed. People that have had other systems and are older struggle sometimes.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features57
  • API
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Data Import/Export
  • Decision Support
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Growth Charts
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Order Entry
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Scheduling
  • Practice Management
  • Referral Tracking
  • Reminders
  • Remote Treatment Plans
  • Role-Based Permissions
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Voice Recognition
  • Workflow Management
  • Total features29
  • API
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Data Import/Export
  • Decision Support
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Growth Charts
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Order Entry
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Scheduling
  • Practice Management
  • Referral Tracking
  • Reminders
  • Remote Treatment Plans
  • Role-Based Permissions
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations6
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks
  • Total integrations11
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks

User reviews that mention these apps

AO
AvatarImg

ANNETTE O.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sevocity logo

Sevocity

SEVOCITY USER

Reviewed 4 years ago

MY OVERALL EXPERIENCE WITH SEVOCITY HAS BEEN GREAT I ABSOLUTLEY HAVE NO COMPLAINTS I USE THIS SYSTME DAILY AND ITS EFFICIENT AND UPTO DATE.

Pros

THIS EMR IS VERY USER FRIENDLY AND COMPLIES WITH ALL EMR REQUIREMENTS. CUSTOMER SERVICE GOES ABOVE AND BEYOND TO ASSIST IN TEMPLATES PREPARATION.

Cons

I DONT LIKE THAT I GET LOCKED OUT EASILY BUT THAT'S MORE HUMAN ERROR THAN THEY EMR'S FAULT

VC
AvatarImg

Vineet C.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Sevocity logo

Sevocity

Poor functionality

Reviewed 4 years ago

Would not recommend this EMR to anyone at this point.

Pros

Relatively low cost. Good customer support when needed. Cloud-based software, so able to access from any computer, but you have to download the app for it on the device you want to use it on. No server required. But, you can't just log onto it from the internet.

Cons

Very poor functionality in certain ways. Trying to suggest or get any product enhancements done is essentially impossible.

LM
AvatarImg

Leslie M.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sevocity logo

Sevocity

sevocity review

Reviewed 4 years ago
Pros

I liked its ease of use best; in comparison to other EMR software, its ease of use ranks well.

Cons

The medication management aspect was tougher to navigate

DM
AvatarImg

Debbie M.

Medical Practice, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sevocity logo

Sevocity

Sevocity Review

Reviewed 2 years ago

The Med portal is fairly easy to use and again our overall experience with Sevocity is a good one, when we have issues or need assistance the support team is always ready to help and normally correct or solve any issue we have easily. We have only one issue which they are currently trying to resolve.

Pros

Product is easy to use, training is easy as well, our new employees seem to catch on quickly which is a plus for our busy clinic. Overall we like the software and it fits with our needs.

Cons

We did have issues integrating it with the other software we use (Kareo) and they are currently working together now to fix an issue we have been having for about 2 months with new patients not able to cross over. Our provider doesn't like the procedure notes with the EMR system so we use another EMR as well.

Vendor response

Thank you for taking the time to complete your review. We will be following up soon regarding the procedure notes. Thanks again!

RB
AvatarImg

Ronald B.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sevocity logo

Sevocity

Excellent System

Reviewed 7 years ago

Our office has come from eMDs and Praxis EMR systems. In addition, we have reviewed many other systems before we made the transition to the next EMR. Based on that information I can say Sevocity is easily the best of them all. We are a family practice clinic and I would highly recommend Sevocity for any primary care doctor.

Pros

Easy to use and learn, takes very little time and effort to get up and running with it. Is tightly designed and compact. None of this modular approach, like there is a module for this function and yet another module for that function. Feature rich, easy to set up and customize to your liking.

Cons

Email feature bare bones, needs to function more like a real email system. But it is OK to work with, we use it a lot. During note creation, one can only access the prior note, not any other historical notes, a clear shortcoming in documentation. Sevocity uses Dr First as their e-Rx feature. While that system is not bad, Sevocity should insist to get more access to training resources from Dr. First. Training on Rcopia is spotty. With time and usage one can figure it out but an area that could be improved upon.

JG
AvatarImg

JoAnn G.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sevocity logo

Sevocity

Great EHR to work with!!

Reviewed 6 years ago

Sevocity came recommended to us as so did other EMR, all of the local physicians went with another EMR { E-C.....Wor..} we went with Sevocity and we are so glad we did. Most of the other offices want to change and we have given them the Sevocity site to contact... They will not be disappointed

Pros

The Support... I have called as late at 10 oclock EDT and was able to either get a question answered or they have logged in with me and fixed my problem , then took the time and explained what we may have done wrong... Love the support

Cons

I wish they had a way of us detecting who has not been to our practice in the past 12 months, they have a recall but doesnt work for us!!

NP
AvatarImg

Nicole P.

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sevocity logo

Sevocity

Easy to customize!

Reviewed 9 months ago

It has been great so far! They have such a wonderful and supportive team to help us at any time!

Pros

We can customize the EMR to have exactly what we want, and remove all the unnecessary pieces. The team has been great to help us get this set up and going!

Cons

I do wish that as the admin, I could move items around in the templates when editing on my own. But this is just a mild inconvenience!

mc
AvatarImg

mirela c.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sevocity logo

Sevocity

Sevocity user past 3 years

Reviewed 7 years ago

Easy to use, reasonably fast customer services, only 1-2 times a year have we had any issues accessing EMR due to software or server problems.

Pros

Easy to use, has a portal, Meaningful use complaint, has labs and billing interfaces built and available, love the Sfax included in price.

Cons

occasional is hard to reach support after hours as they are on the EST and we are on PST.

AK
AvatarImg

Agnes K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Sevocity logo

Sevocity

Love it. Easy to use.

Reviewed 7 years ago

Sevocity is easy yet rich with content, ramp up time very short compared to my old EMR. The only negative I have is that my suggestions for improvement don't get a response, but I am going to the National conference and hopefully will get to speak to the developers. I love this company so much compared to my old EMR.

Pros

No pros were added to this review

Cons

No cons were added to this review

LH
AvatarImg

Leeza H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Sevocity logo

Sevocity

Sevocity Review

Reviewed 6 years ago

I really like Sevocity. Sometimes there can be a lot of clicking at times but overall i think it is a great EMR system for a pediatric office

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Leeza, Thank you for taking the time to review us. We are glad you think we are a good fit for your pediatric office!

AO
AvatarImg

ANNETTE O.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Sevocity logo

Sevocity

I HAVE USED MANY EMR'S IN THE PAST AND SIMPLY LOVE USING THIS SYSTEM

Reviewed 6 years ago
Pros

VERY DETAILED EMR, SIMPLE TO USE, YOU CAN SEND FAXES FROM THE SYSTEM WITHOUT HAVING TO PRINT, HIPPA COMPLIANT, TRAINING IS AVAILABLE WHENEVER IT IS NEEDED, HELP DESK IS ALWAYS READY TO HELP WITHOUT LONG WAIT TIMES ON THE PHONE

Cons

WHAT I LIKE LEAST ABOUT THIS SOFTWARE IS THAT I CAN ONLY OPEN ONE ATTACHMENT AT A TIME, I WOULD LIKE TO BE ABLE TO COMPARE ATTACHMENTS IF NEEDED

DV
AvatarImg

Deborah V.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sevocity logo

Sevocity

Review of Sevocity EMR System - We Love IT!

Reviewed 10 months ago

We use primarily as charting and electronic prescriptions. We don't take insurance so we don't use that part of Sevocity. It is interfaced with our scheduling software and works good. We also create accounts for our invoicing of documents/papers for the business part of the office.

Pros

EMR for charting, patient portal, customer support. We use Sevocity for a lot of document storage for all sorts of things for our office that don't have to do with patients, but deal with things for the office. We have used Sevocity for about 9-10 years.

Cons

I would like to be able to rotate a document once it is uploaded into Sevocity.

RB
AvatarImg

Rodolfo B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Sevocity logo

Sevocity

Review of Sevocity

Reviewed 8 years ago

After a few bugs to start which were expected, this system has been perfect for our office It is very user friendly and new users find it easy to learn the system Some difficulty with getting communication with other users of other emr systems

Pros

No pros were added to this review

Cons

No cons were added to this review

RM
AvatarImg

Rebecca M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Sevocity logo

Sevocity

Very User-Friendly

Reviewed 7 years ago

The system does run slow at times or goes down like any other EMR system, but it is a very easy system to use and all of the different tools make our job so much easier. I would definitely recommend Sevocity to other offices!

Pros

No pros were added to this review

Cons

No cons were added to this review