Sevocity vs Waystar

Fusion

Carepatron

Alleva

Fusion is an EMR for OT, PT, & SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, & more

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.

Office/Billing Manager

The support staff is always there to help with any issues we have and are always solved in a timely matter.

LCSW

I would also like the ability to pull information from another provider’s previous documentation.

Sevocity is an ONC-certified, cloud-based EHR for independent and group practices. Provider-level customization, HL7 lab and imaging integrations, ePrescribing with EPCS, AI ambient documentation, real-time eligibility verification, and electronic claims are included.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Audit Trail

Automated Scheduling

Billing & Invoicing

Calendar Management

Charting

Claims Management

Claims Scrubbing

Client Portal

Clinical Notes

Clinic Interoperability

Coding Assistance

Communication Management

Compliance Management

Compliance Tracking

Confirmations/Reminders

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Decision Support

Diagnostic Imaging

Diagnostic Reports

Documentation Management

Document Management

Document Storage

Drug Reference Database

Electronic Payments

Email Reminders

EMR/EHR

E-Prescribing

Family History Tracking

File Sharing

Financial Management

For Cardiologists

For Family Medicine

For Medical Purposes

For Mental/Behavioral Health

Forms Management

For Neurologists

For Obstetrics & Gynecology

For Orthopedics

For Pain Management

For Podiatrists

For Primary Care

For Psychiatrists

For Substance Abuse Therapy

For Urologists

Growth Charts

Handwriting Recognition

Hardware Integration

HIPAA Compliant

Historical Reporting

ICD-10 Compliance

Image Management

Imaging and X-rays

Immunization & Allergy Tracking

Initial Assessments

Insurance Eligibility Verification

Insurance Management

Intake Management

Inventory Management

Invoice Management

Lab Integration

Lab Order Management

Lab Results

Meaningful Use Certified

Medical Billing

Medical History Records

Medication Alerts/Warnings

Medication History

Medication Management

Mobile Alerts

Multi-Location

Multi-Provider Practice

ONC-ATCB Certified

Order Entry

Patient Engagement

Patient Intake

Patient Management

Patient Portal

Patient Records Management

Patient Scheduling

Payment Processing

Photo Management

Physician Scheduling

Practice Management

Prescription Management

Progress Notes

Records Management

Registration Management

Reminders

Reporting/Analytics

Sevocity

Web-based

Windows

AdvancedMD EHR

eClinicalWorks

NextGen Office

athenaOne

Epic

Elation

Basic

Office Manager

Charting is easier to do in Sevocity as well as sending out notes to other providers using the Sfax feature.

Receptionist

I would prefer not to use it because it is not user/error friendly.

I would like to be able to go back and reference messages even after they have been sent but thats the only thing I think that could be improved.

the trainer and the feedback we get in a timely manner is great

The clear communication, training and follow-up.

the process has gone well with the set-up and training.

The ability to customize the experience for each provider and to build endless templates without waiting on an implementation team to make updates.

As administrator I am able to assist clinical staff in unlocking locked charts, resetting password and the ease of setting up new users.

We use Sevocity for a lot of document storage for all sorts of things for our office that don't have to do with patients, but deal with things for the office.

Office Manager/ CMC/RMA

Most of the software is great and different features, but we always have trouble with the PPDX, this could be due to the Hospital we work with but it is an issue where we have had no incoming PPDX messages coming through and it takes a long time for this to get resolved.  

We have been using Sevocity since 2010 and have evolved with Sevocity as it changes and updates to different versions.  

We can customize the EMR to have exactly what we want, and remove all the unnecessary pieces.  

It is also very user friendly as far as being able to modifier the templates our selves to make it fit our practice.

We pretty much gave up on it despite that we really need this feature for hospital notes, pathology etc.

We use primarily as charting and electronic prescriptions.

I would like to be able to rotate a document once it is uploaded into Sevocity.

Unable to zoom in and make the screens/font bigger

I would like to be able to create templates without actually being in a client’s chart.

Easy to use and easy for new employees to learn.

Admin. Asst

Every one I have had to contact in regards to support have been really helpful and the email confirmations are great.

Unable to make notes on "reason for visit"

Complete note- able to chose the components of the chart content.

Practice Manager

This software has helped my office to become very efficient, save us time, assist our patient response time and performance.   

We love the easiness of the program and the different features as well as some of our trainers are great !

Easy to navigate patient information, attachments and options

Owner

There are no hidden fees or surprises - only bonuses to what it can do!

Consistently meets or exceeds my expectations on Support and Reliability

I like the ease of adding and modifying templates.  

Sevocity is user friendly and we can customize

Routing messages is easy to use and I train my staff to send one to themselves so we have a tickler file to verify no one is ever overlooked.  

Office Lead

very user friendly, easy to navigate and support is awesome.

Psychiatric Nurse Practitioner

The only con I have is I wish the interaction between Sevocity & Dr First was more helpful.  

However It would not stop, prevent or slow down my decision to purchase Sevocity again.   

Doctor and Owner

The infinite ways to modify the exam is a great.  

Occasionally i come across something I cannot customize.  

The audit feature is very helpful and I use it often.  

I do wish they had a practice management software to go with this EHR

It is not a Sevocity issue but a Dr First problem.  

almost immediate every time I have used it.   

0FFICE MANAGER

I love that the software is easy to learn and use.  

Customer Support

Training and Learning Curve

Ease of Use

Templates

Bugs and Issues

Customization

Among reviewers who comment on Sevocity's customization, 78% feel positive. Users say Sevocity offers easy customization options and helpful support for setup. They find the interface intuitive and integration with other systems beneficial. However, they report limitations in customization, challenges with bi-directional lab interfaces, and occasional difficulties with provider-requested enhancements.

Messaging

Updates

Small Business

Freelancers

EZClaim

Software that makes your life easier
EZClaim software is affordable, easy-to-use, and is designed to simplify and assist providers with every aspect of the medical billing and scheduling process.
EZClaimPay makes software and payments better together.

Tebra

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Physician- Practice Owner

customer service, by far is one of the worst customer services I have dealt before.

Billing Manager

Waystar has a well-trained workforce that focuses on customer service while knowing how to use the product in its entirety.

Director, Revenue Cycle Applications CBO

We greatly value Waystar’s expertise and support and truly appreciate the reliability and responsiveness they have demonstrated throughout our partnership.

Waystar delivers an AI-powered, end-to-end platform that simplifies healthcare payments and advances the autonomous revenue cycle. Built for organizations of all sizes, Waystar supports 1M+ providers to help reduce complexity, prevent revenue leakage, and accelerate reimbursement.

Sevocity vs Waystar Comparison (2026)

Sevocity

Waystar

Overview

Video & Screenshots

Pricing

User reviews

Key features

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Alternatives