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Sharenote

4.2
(38)

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Web-based mental health practice management

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(1)

Sharenote Pricing, Features, Reviews and Alternatives

Sharenote FAQs

Q. Who are the typical users of Sharenote?

Sharenote has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Sharenote support?

Sharenote supports the following languages:
English

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Q. Does Sharenote offer an API?

No, Sharenote does not have an API available.

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Q. What other apps does Sharenote integrate with?

Sharenote integrates with the following applications:
thera-LINK

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Q. What level of support does Sharenote offer?

Sharenote offers the following support options:
Email/Help Desk, Chat, Phone Support

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Sharenote product overview

What is Sharenote?

Sharenote is a web-based mental health practice management solution that helps behavioral health agencies and organizations streamline processes related to electronic billing, appointment scheduling, practice management, and more. It allows patients to sign forms, communicate with therapists, and access treatment plans through an online portal.

Key benefits of using Sharenote

.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Webinars

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Starting from

49

/user

Per month

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Pricing range
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Sharenote features

Functionality

4.1

/5

38

Total features

28

3 categories

Most valued features by users

HIPAA Compliant
Appointment Management
Scheduling
Reminders
Billing & Invoicing
Document Management
Workflow Management
Records Management

Functionality contenders

Sharenote users reviews

Overall Rating

4.2

/5

38

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.95/10
Rating distribution

5

4

3

2

1

18

12

6

1

1

Pros
It has been very useful. I would recommend it to anyone looking for a tool like this for their organization.
It is nice to do business with Principals who have a vested interested in your organization and who always have an active interest in helping you help those that you serve.
Sharenote is perfect for any size business. We are small and it's great to have such a professional system at an affordable price.
Cons
There is too much upsetting with product functions. My personal phone number and address populates anytime I enter a new client or staff member.
Maybe add a feature to show what daily notes are missing.
The only thing I don't like about the software at the moment is that everything we bill in PIE is double billing and no one has figured out why its doing it as of now.

Overall rating contenders

CB
AvatarImg

Catrina B.

Government Relations, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly Recommend

Reviewed 2 years ago

Sharenote is perfect for any size business. We are small and it's great to have such a professional system at an affordable price. I must say I love the chat box because Sharenote staff are all very knowledgeable and get back with everybody quickly to solve problems in case staff forget some steps and get stuck. The system never falters or malfunctions, it's always up and running quickly and efficiently. I have already referred another company and she said purchasing Sharenote is one of the best business investments she's made.

Pros

I like having my staff and all clients and one place. I'm able to run reports to see the activity of staff. There are ongoing trainings for new staff and refreshers.

Cons

Think I was a little confused about the alerts in the beginning, there were so many alerts about everything so I had to figure out how to turn some off. Now we're at a good spot.

MA
AvatarImg

Michael A.

Mental Health Care, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sharenote Review

Reviewed 2 years ago

I feel like the company and Sharenote are growing together at the same time. I truly believe if Sharenote revised the algorithms there will be better outcomes for the end user. Too many steps to do a simple tasks. 1.In file manager being able to delete multiple documentation at once vs deleting one document at a time. 2. When adding a new client to Sharenote. The parent/guardian information should...

Pros

Able to store all of my clients on a digital platform I can see who is using the service and when

Cons

There is too much upsetting with product functions My personal phone number and address populates anytime I enter a new client or staff member Cost associated with merging duplicate clients (this really doesn't make sense especially when you have multiple services). When I call customer services, sometimes no one answers the phone OR depending on who answers some reps don't have the answers to my question(s).

NW
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Nina W.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst company

Reviewed 2 months ago

The worst company ever.

Pros

I find it hard to write anything good about this company because of my recent experience with them.

Cons

My company has been using sharenote forover 10 years. Due to the covid 19 pandemic as you know everything went electric that meant that it was sharenotes time to shine, boy, did they. Because of a glitch in their system all of our notes appeared to be signed at midnight. This caused Medicaid to assume that we were fraudulent and withhold our funding. We reached out to sharenote and let them know of...

DC
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David C.

Mental Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Long Term, Highly Satisfied User

Reviewed 2 years ago

As a web based EHR, ShareNote has positively impacted our organization's access. It is mobile and can be used at the point of service. This is not just convenient, but clinically efficient and it promotes clinical productivity. Due to the highly intuitive features of ShareNote, there is a short learning curve for staff. This efficiency saves on staff training and promotes a quicker ROI. The owners of ShareNote are invested in their clients success and actively troubleshoot organizational issues. They are solution focused and servant leaders in their field. It is nice to do business with Principals who have a vested interested in your organization and who always have an active interest in helping you help those that you serve.

Pros

ShareNote is an efficient, effective and innovative EHR. As a long term, 12 year + user, my organization has thrived using ShareNote. It is user friendly, intuitive and very responsive to the needs of the organization. The EHR is very responsive to the dynamic and fluid issues that are prevalent in current public Behavioral Health system. ShareNote has multiple clinical and administrative features...

Cons

As a 25 year user of EHR's, I can honestly say that I do not have a response. ShareNote is proactive and responsive to the needs of their users.

DW
AvatarImg

David W.

Mental Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ABT, LLC. - Thoughts

Reviewed 2 years ago

We wish that more feedback and meetings from providers, for daily insight to help create the system to be more function with the staff that use and understand what it can and can not do.

Pros

HR Function, Notes, Billing, Money MGNT, Easy to use.

Cons

Client REQ's, Tele-Health - BAD!!, Reports Options.

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