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Sharenote is a web-based mental health practice management solution that helps behavioral health agencies and organizations streamline processes related to electronic billing, appointment scheduling, practice management, and more. It allows patients to sign forms, communicate with therapists, and access treatment plans through an online portal.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
49
/user
Per month
Functionality
4.1
/5
38
Total features
28
3 categories
Functionality contenders
Overall Rating
4.2
/5
38
Positive reviews
18
12
6
1
1
Overall rating contenders
Catrina B.
Government Relations, 1-10 employees
Used weekly for 2+ years
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Sharenote is perfect for any size business. We are small and it's great to have such a professional system at an affordable price. I must say I love the chat box because Sharenote staff are all very knowledgeable and get back with everybody quickly to solve problems in case staff forget some steps and get stuck. The system never falters or malfunctions, it's always up and running quickly and efficiently. I have already referred another company and she said purchasing Sharenote is one of the best business investments she's made.
I like having my staff and all clients and one place. I'm able to run reports to see the activity of staff. There are ongoing trainings for new staff and refreshers.
Think I was a little confused about the alerts in the beginning, there were so many alerts about everything so I had to figure out how to turn some off. Now we're at a good spot.
Michael A.
Mental Health Care, 11-50 employees
Used weekly for 6-12 months
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I feel like the company and Sharenote are growing together at the same time. I truly believe if Sharenote revised the algorithms there will be better outcomes for the end user. Too many steps to do a simple tasks. 1.In file manager being able to delete multiple documentation at once vs deleting one document at a time. 2. When adding a new client to Sharenote. The parent/guardian information should...
Able to store all of my clients on a digital platform I can see who is using the service and when
There is too much upsetting with product functions My personal phone number and address populates anytime I enter a new client or staff member Cost associated with merging duplicate clients (this really doesn't make sense especially when you have multiple services). When I call customer services, sometimes no one answers the phone OR depending on who answers some reps don't have the answers to my question(s).
Nina W.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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The worst company ever.
I find it hard to write anything good about this company because of my recent experience with them.
My company has been using sharenote forover 10 years. Due to the covid 19 pandemic as you know everything went electric that meant that it was sharenotes time to shine, boy, did they. Because of a glitch in their system all of our notes appeared to be signed at midnight. This caused Medicaid to assume that we were fraudulent and withhold our funding. We reached out to sharenote and let them know of...
David C.
Mental Health Care, 11-50 employees
Used daily for 2+ years
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As a web based EHR, ShareNote has positively impacted our organization's access. It is mobile and can be used at the point of service. This is not just convenient, but clinically efficient and it promotes clinical productivity. Due to the highly intuitive features of ShareNote, there is a short learning curve for staff. This efficiency saves on staff training and promotes a quicker ROI. The owners of ShareNote are invested in their clients success and actively troubleshoot organizational issues. They are solution focused and servant leaders in their field. It is nice to do business with Principals who have a vested interested in your organization and who always have an active interest in helping you help those that you serve.
ShareNote is an efficient, effective and innovative EHR. As a long term, 12 year + user, my organization has thrived using ShareNote. It is user friendly, intuitive and very responsive to the needs of the organization. The EHR is very responsive to the dynamic and fluid issues that are prevalent in current public Behavioral Health system. ShareNote has multiple clinical and administrative features...
As a 25 year user of EHR's, I can honestly say that I do not have a response. ShareNote is proactive and responsive to the needs of their users.
David W.
Mental Health Care, 51-200 employees
Used daily for 2+ years
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We wish that more feedback and meetings from providers, for daily insight to help create the system to be more function with the staff that use and understand what it can and can not do.
HR Function, Notes, Billing, Money MGNT, Easy to use.
Client REQ's, Tele-Health - BAD!!, Reports Options.