Sharenote Pricing, Features, Reviews & Comparison of Alternatives

Sharenote

Web-based mental health practice management

4.19/5 (27 reviews)

Sharenote overview

What is Sharenote?

Sharenote is a web-based mental health practice management solution that helps behavioral health agencies and organizations streamline processes related to electronic billing, appointment scheduling, practice management, and more. It allows patients to sign forms, communicate with therapists, and access treatment plans through an online portal.

Key features of Sharenote include claims reconciliation, electronic signatures, client ledger, time clock, remittance reporting, and document management. The telehealth video platform lets patients communicate with healthcare providers while ensuring compliance with HIPAA standards. It allows users to maintain documentation based on evidence or diagnosis and perform eligibility checks to streamline claims processing. Plus, professionals can create treatment plans, manage work schedules, view appointment details, and conduct follow-ups with clients via calls.

Sharenote helps organizations to reduce missed appointments and cancellation rates through text, email or phone reminders and utilize the DoseSpot system to send electronic prescriptions to patients. It lets users create custom notes, schedule patient appointments, and maintain client records.
oncelogix.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Sharenote screenshot: Sharenote client goalsSharenote screenshot: Sharenote add new objective

Sharenote user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.0
  4.2
  3.9
Brittney George LPC, NCC

Perfect for Me!

Used daily for less than 6 months
Reviewed 2020-10-27
Review Source: Capterra

Overall, this software contains essential components of a EHR system along with some extras that can be customized according to your practice.

Pros
I love the ease of user customizable features and the inclusion of the Wiley Note builder. I also love the option for my patients to log into their own account, electronically sign and access their treatment plans and paperwork. It’s all secure and contactless, which is essential for therapists seeing patients virtually.

Cons
The video session technology could use an upgrade as I’ve had issues with patients being able to connect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Michael Allen

Sharenote Review

Used weekly for 6-12 months
Reviewed 2020-11-06
Review Source: Capterra

I feel like the company and Sharenote are growing together at the same time. I truly believe if Sharenote revised the algorithms there will be better outcomes for the end user. Too many steps to do a simple tasks. 1.In file manager being able to delete multiple documentation at once vs deleting one document at a time. 2. When adding a new client to Sharenote. The parent/guardian information should be included in the section vs having to save the information first then going back into the client's file to add the parent/guardian information. 1) be able to select multiple notes to selected as "reviewed by admin" instead of one at a time 2) be able to select multiple notes to sign and lock instead of one at a time 3) add on date should be accessible to RC's so that they can edit/chose the correct date for it

Pros
Able to store all of my clients on a digital platform I can see who is using the service and when

Cons
There is too much upsetting with product functions My personal phone number and address populates anytime I enter a new client or staff member Cost associated with merging duplicate clients (this really doesn't make sense especially when you have multiple services). When I call customer services, sometimes no one answers the phone OR depending on who answers some reps don't have the answers to my question(s).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

kenyatta tillman

Sharenotes review

Used weekly for 2+ years
Reviewed 2020-08-31
Review Source: Capterra

Sharenot was an easier way to write notes and input them into a central system without going through so much paper.

Pros
The most impactful features are after using for a week or two it becomes very simple and smooth to use and using the software on a mobile device makes being able to mobile easy. My initial use was fairly simple after training, using my laptop it seem really slow and it would take me 20-30 minutes to complete one note, that was roughly 5 years ago. I use my iPhone to complete my work now taking about 5 minutes per note to input. I’ve recently used this software on a newer model recently and it seem to be smooth and faster than it used to be. I’m sure because of upgrades. It was easy to use with the mental health work that I do.

Cons
I think the features are sufficient. I would recommend this to someone. The upgrades that have been made since my first initial use has been sufficient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

Minimize review

Catrina Bailey

Highly Recommend

Used weekly for 2+ years
Reviewed 2020-11-02
Review Source: Capterra

Sharenote is perfect for any size business. We are small and it's great to have such a professional system at an affordable price. I must say I love the chat box because Sharenote staff are all very knowledgeable and get back with everybody quickly to solve problems in case staff forget some steps and get stuck. The system never falters or malfunctions, it's always up and running quickly and efficiently. I have already referred another company and she said purchasing Sharenote is one of the best business investments she's made.

Pros
I like having my staff and all clients and one place. I'm able to run reports to see the activity of staff. There are ongoing trainings for new staff and refreshers.

Cons
Think I was a little confused about the alerts in the beginning, there were so many alerts about everything so I had to figure out how to turn some off. Now we're at a good spot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

David Crooke

Long Term, Highly Satisfied User

Used daily for 2+ years
Reviewed 2020-11-03
Review Source: Capterra

As a web based EHR, ShareNote has positively impacted our organization's access. It is mobile and can be used at the point of service. This is not just convenient, but clinically efficient and it promotes clinical productivity. Due to the highly intuitive features of ShareNote, there is a short learning curve for staff. This efficiency saves on staff training and promotes a quicker ROI. The owners of ShareNote are invested in their clients success and actively troubleshoot organizational issues. They are solution focused and servant leaders in their field. It is nice to do business with Principals who have a vested interested in your organization and who always have an active interest in helping you help those that you serve.

Pros
ShareNote is an efficient, effective and innovative EHR. As a long term, 12 year + user, my organization has thrived using ShareNote. It is user friendly, intuitive and very responsive to the needs of the organization. The EHR is very responsive to the dynamic and fluid issues that are prevalent in current public Behavioral Health system. ShareNote has multiple clinical and administrative features that help providers ensure that their clinical documentation meets and exceeds existing state and federal Medicaid standards and has supported our organization in maintaining its accreditation with CARF. ShareNote has multiple reporting capabilities that assist the organization in tracking and monitoring key performance indicators and is a valued, efficient partner in our internal CQI and Strategic Planning efforts. ShareNote's patient Portal is a HIPAA compliant tool that assists the organization in communicating in a secure manner with the individuals that we serve. A new innovative feature allows our clinical staff to track the individuals that we are serving who are experiencing moderate to high suicide risk. This tool assists our clinical staff with communication and needed follow up activities and enhances our organization's ability to use EBT's to mitigate suicide risk and assist the individuals that we serve in developing the needed skills and resources to effectively manage these symptoms. Additionally, ShareNote has exceptional customer service practices.

Cons
As a 25 year user of EHR's, I can honestly say that I do not have a response. ShareNote is proactive and responsive to the needs of their users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sharenote pricing

Pricing options
Subscription
View Pricing Plans

Contact Sharenote directly for pricing details.

Sharenote features

Appointment Management
Billing & Invoicing
Claims Management
Document Management
HIPAA Compliance
Records Management
Reminders
Scheduling
Self Service Portal
Workflow Management

API (143 other apps)
Activity Dashboard (227 other apps)
Automatic Notifications (163 other apps)
Calendar Management (156 other apps)
Charting (151 other apps)
Client Portal (143 other apps)
Compliance Management (180 other apps)
Customizable Reporting (144 other apps)
Reporting & Statistics (238 other apps)
Third Party Integration (144 other apps)

Additional information for Sharenote

Key features of Sharenote

  • Appointment Reminders
  • Appointment Scheduling
  • Compliance Tracking
  • E-Prescribing
  • EMR/EHR
  • For Mental/Behavioral Health Practices
  • Initial Assessments
  • Inpatient/Residential
  • Multi-Provider Practice
  • Single Provider Practice
  • Treatment Plans
View All Features

Benefits

.