Sharenote Features

Sharenote

Web-based mental health practice management

4.19/5 (27 reviews)

Sharenote Feature Summary

  • Appointment Reminders
  • Appointment Scheduling
  • Compliance Tracking
  • E-Prescribing
  • EMR/EHR
  • For Mental/Behavioral Health Practices
  • Initial Assessments
  • Inpatient/Residential
  • Multi-Provider Practice
  • Single Provider Practice
  • Treatment Plans

Competitor Feature Comparison

Appointment Management
Billing & Invoicing
Claims Management
Digital Signature
Document Management
Electronic Signature Capture
Email Invitations & Reminders
Employee Management
Follow-up Scheduling
Forms Management
Goal Setting / Tracking
HIPAA Compliance
Instant Messaging
Real Time Notifications
Records Management
Reminders
Scheduling
Self Service Portal
Status Tracking
Time Clock
Workflow Management
Visit WebsiteCompare App
Appointment Management
Billing & Invoicing
Claims Management
Digital Signature
Document Management
Electronic Signature Capture
Email Invitations & Reminders
Employee Management
Follow-up Scheduling
Forms Management
Goal Setting / Tracking
HIPAA Compliance
Instant Messaging
Real Time Notifications
Records Management
Reminders
Scheduling
Self Service Portal
Status Tracking
Time Clock
Workflow Management
Visit WebsiteCompare App
Appointment Management
Billing & Invoicing
Claims Management
Digital Signature
Document Management
Electronic Signature Capture
Email Invitations & Reminders
Employee Management
Follow-up Scheduling
Forms Management
Goal Setting / Tracking
HIPAA Compliance
Instant Messaging
Real Time Notifications
Records Management
Reminders
Scheduling
Self Service Portal
Status Tracking
Time Clock
Workflow Management
Visit WebsiteCompare App

Sharenote Feature Reviews

25 reviewers had the following to say about Sharenote's features:

David Watkins

ABT, LLC. - Thoughts

2020-10-27

We wish that more feedback and meetings from providers, for daily insight to help create the system to be more function with the staff that use and understand what it can and can not do.

Pros

HR Function, Notes, Billing, Money MGNT, Easy to use.

Cons

Client REQ's, Tele-Health - BAD!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Catrina Bailey

Highly Recommend

2020-11-02

Sharenote is perfect for any size business. We are small and it's great to have such a professional system at an affordable price. I must say I love the chat box because Sharenote staff are all very knowledgeable and get back with everybody quickly to solve problems in case staff forget some steps and get stuck. The system never falters or malfunctions, it's always up and running quickly and efficiently. I have already referred another company and she said purchasing Sharenote is one of the best business investments she's made.

Pros

I'm able to run reports to see the activity of staff.

Cons

Think I was a little confused about the alerts in the beginning, there were so many alerts about everything so I had to figure out how to turn some off. Now we're at a good spot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
ROB SALUS

Sharenote is a good behavioral health EHR

2020-11-05

Customer service has improved over the years.

Pros

Platform easy to access.

Cons

Not easily customizable to collect data on clients for purposes of Quality Assurance and outcome measures.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Dana Evans

Sharenote Review

2020-10-29

Pros

Its user friendly and easy to navigate and understand.

Cons

The reports and other features to help monitor systems are very limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
David Crooke

Long Term, Highly Satisfied User

2020-11-03

As a web based EHR, ShareNote has positively impacted our organization's access. It is mobile and can be used at the point of service.

Pros

ShareNote's patient Portal is a HIPAA compliant tool that assists the organization in communicating in a secure manner with the individuals that we serve.

Cons

As a 25 year user of EHR's, I can honestly say that I do not have a response. ShareNote is proactive and responsive to the needs of their users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Ruffin

Sharenote User

2020-10-27

Overall experience is good.

Pros

I like that it has features to pull reports.

Cons

The system gets frozen on one screen a lot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dr. Natsha Wright

A rocky start

2020-11-09

I have contacted support or put in a ticket at least once a week since starting the service. I am still fairly new to the software; however, I see a lot of ways to improve the services and functions provided.

Pros

The best thing about the software was the bundled price.

Cons

The software also does not have an app version or the ability to link a calendar to google.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Allen

Sharenote Review

2020-11-06

Too many steps to do a simple tasks. 1.In file manager being able to delete multiple documentation at once vs deleting one document at a time. 2.

Pros

Able to store all of my clients on a digital platform I can see who is using the service and when

Cons

There is too much upsetting with product functions My personal phone number and address populates anytime I enter a new client or staff member Cost associated with merging duplicate clients (this really doesn't make sense especially when you have multiple services).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Wright

Good Software

2020-11-03

Great Service over the years.

Pros

Ease of use very simple to use and understand

Cons

Minor Feature. Maybe add a feature to show what daily notes are missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kechia Holloway

Great EMR Program

2020-11-17

My overall experience has been great. The team is very responsive to questions and always willing to assist.

Pros

The staff provide excellent customer service. We have been with Sharenote for several years and we always welcome the new features that are added in response to customer needs.

Cons

I wish some of the features were more customizable, however we make it work!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Hamilton

Proud Long Term User

2020-11-02

I have been using ShareNote for over 10 years and honestly for my usuage I have found little to no problems with the software. It has many helpful features that an agency of any size can utilize.

Pros

Auditors are able to come in and view our documentation in a very clear and concise manner. It is easy to train new staff/users to use the system.

Cons

One feature that can be improved is the montlhy insurance eligibilty checks for existing clients. The process takes a little too long and could be enhanced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James Jenkins

We love ShareNote

2020-11-02

Pros

We also love the customer service that we gain with the company.

Cons

We would like to see a better mobile option for ShareNote.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mercedis Harris

Office Manager

2020-11-02

Pros

I like the billing part of it.

Cons

The only thing I don't like about the software at the moment is that everything we bill in PIE is double billing and no one has figured out why its doing it as of now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelia Autry

A - Plus Counseling Product Service Review

2020-11-02

Overall my experience has been good; I love the fact that it saves me time with billing and documentation of client contacts.

Pros

Additionally, it captures needed data for my practice and clients. Also, the software features are extremely beneficial when it comes to business and tax planning.

Cons

Initially, I had difficulty getting things up and going. I continue to have some challenges understand how to use a number of the features. It would be beneficial to have access to personal one-on-one training for people like me who are technology challenged.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeanne George

Sharenote

2019-11-19

I would not recommend the Sharenote Software. Although I appreciated the detail within the software, the structure in which the information was displayed or grouped could stand improvement.

Pros

I appreciated the detail within the software.

Cons

The program was not the most user friendly. The billing segment could be better organized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Jawad Shakir

Evaluation of software platform

2020-10-28

I have a good experience with the software.

Pros

Accessibility to all client and company data that gives me real-time information.

Cons

For example, we cannot import or export data with other external programs, i.e., Sharenote and Quickbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
kenyatta tillman

Sharenotes review

2020-08-31

Sharenot was an easier way to write notes and input them into a central system without going through so much paper.

Pros

The most impactful features are after using for a week or two it becomes very simple and smooth to use and using the software on a mobile device makes being able to mobile easy. My initial use was fairly simple after training, using my laptop it seem really slow and it would take me 20-30 minutes to complete one note, that was roughly 5 years ago.

Cons

I think the features are sufficient. I would recommend this to someone. The upgrades that have been made since my first initial use has been sufficient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Logan Veronica

Review

2020-11-05

Good experience

Pros

Efficient Effective Great trainers and Customer service

Cons

No complaints about Sharenote or the software.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Dana Converse

My personal sharenote experience

2020-10-27

It was difficult at the beginning when I open my private practice. My billing coordinator and myself was getting unsatisfactory feedback that we need for my business.

Pros

The software is user friendly. If I can not figure something out there is a technology person to assist.

Cons

At this point, there is nothing I like least about sharenote.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittney George LPC, NCC

Perfect for Me!

2020-10-27

Overall, this software contains essential components of a EHR system along with some extras that can be customized according to your practice.

Pros

I love the ease of user customizable features and the inclusion of the Wiley Note builder.

Cons

The video session technology could use an upgrade as I’ve had issues with patients being able to connect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
roslyn stumon

Administrator

2020-11-05

Great

Pros

User Friendly, all counselors love the BIRP set up.

Cons

Difficult to input Treatment Plan, need an easier format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie Powell

Mental Health Practice

2020-11-09

However as our agency needs change and we increase our services, our EHR needs are becoming more complex.

Pros

I enjoy the user friendly. Sharenote is very useful and responsive to small practice.

Cons

As the diverse EHR needs of our agency change, the features of Sharenote are proving to be less beneficial.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanika Black

Very Happy

2020-11-05

Even if the software was not the best, the trainers and customer service is so exceptional that I would've chosen ShareNote and been happy to be apart of their growth.

Pros

I've used ShareNote for years through other employers. I trained through other systems, but ShareNote is by far more user friendly.

Cons

In comparison to other software systems, I would have to say none.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mikayla LeBel

Sharenote for Healthcare

2020-11-09

It has been very useful. I would recommend it to anyone looking for a tool like this for their organization.

Pros

It is much easier than having to sit with each new employee and train them myself for a day.

Cons

It was a little overwhelming at first, but thankfully there are now training tools available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
James Abel

Sharenote Review

2020-10-29

Overall, I like using sharenote and I would recommend to anyone who asks.

Pros

I can see what staff are doing, whose touching/changing what file. It is easy to use for the guidelines we have to follow.

Cons

I don't like that I have to log in again every time I try and open a new tab.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more