Sharenote Reviews

I like having my staff and all clients and one place. I'm able to run reports to see the activity of staff. There are ongoing trainings for new staff and refreshers.

Think I was a little confused about the alerts in the beginning, there were so many alerts about everything so I had to figure out how to turn some off. Now we're at a good spot.

Able to store all of my clients on a digital platform I can see who is using the service and when

There is too much upsetting with product functions My personal phone number and address populates anytime I enter a new client or staff member Cost associated with merging duplicate clients (this really doesn't make sense especially when you have multiple services). When I call customer services, sometimes no one answers the phone OR depending on who answers some reps don't have the answers to my question(s).

I find it hard to write anything good about this company because of my recent experience with them.

My company has been using sharenote forover 10 years. Due to the covid 19 pandemic as you know everything went electric that meant that it was sharenotes time to shine, boy, did they. Because of a glitch in their system all of our notes appeared to be signed at midnight. This caused Medicaid to assume that we were fraudulent and withhold our funding. We reached out to sharenote and let them know of...

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ShareNote is an efficient, effective and innovative EHR. As a long term, 12 year + user, my organization has thrived using ShareNote. It is user friendly, intuitive and very responsive to the needs of the organization. The EHR is very responsive to the dynamic and fluid issues that are prevalent in current public Behavioral Health system. ShareNote has multiple clinical and administrative features...

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As a 25 year user of EHR's, I can honestly say that I do not have a response. ShareNote is proactive and responsive to the needs of their users.

HR Function, Notes, Billing, Money MGNT, Easy to use.

Client REQ's, Tele-Health - BAD!!, Reports Options.

I really love the ShareNote softeware because it very user friendly, eay to teach/learn and the system is very reliable. Auditors are able to come in and view our documentation in a very clear and concise manner. It is easy to train new staff/users to use the system.

One feature that can be improved is the montlhy insurance eligibilty checks for existing clients. The process takes a little too long and could be enhanced.

User friendly. Platform easy to access. Loads quickly.

Not easily customizable to collect data on clients for purposes of Quality Assurance and outcome measures.

The ease of operation, the willingness, and eagerness of Sharenote employees to assist when you have a problem. THEY ALWAYS CALL to ensure the problem has been corrected and to see if you need anything else.

Some of the screens when you enter information (like Contact Information) and you think you've saved it, but you have to save them individually and then save again when finished.

I like the ease of training and the custom tutorials available on the site. It is much easier than having to sit with each new employee and train them myself for a day. I like the ease of changing and editing information that sharenote provides.

It was a little overwhelming at first, but thankfully there are now training tools available.

We like that everything is very organized with the software. We also love the customer service that we gain with the company. They are always so helpful and informative.

We would like to see a better mobile option for ShareNote. Since most of our work is done in the field it would be nice if there was some sort of mobile software for staff to tap into while in the field.

Sharenote is easy to use and is very user friendly. The staff provide excellent customer service. We have been with Sharenote for several years and we always welcome the new features that are added in response to customer needs.

The system sometimes has a few minor glitches. I wish some of the features were more customizable, however we make it work!

I've used ShareNote for years through other employers. I trained through other systems, but ShareNote is by far more user friendly.

In comparison to other software systems, I would have to say none.

Ease of use, user friendly. More efficient and straightforward.

Program software to go directly to sharenote instead of the oops screen. Easy fix. Should have been done a long time ago. Would like to access physicians' notes to keep up-to-date on client progress, diagnosis, medications.

It's Versitality, flexibility, and security of the software

Problems with Screens freezing, billings information not being saved, billing services not being able to release payments.

It is easy to use and practical. It manages processes, treatment and staff.

There isn't anything I can dislike at this moment.

I like the billing part of it. It makes it easier to see what is being paid and what's being denied.

The only thing I don't like about the software at the moment is that everything we bill in PIE is double billing and no one has figured out why its doing it as of now.

Its user friendly and easy to navigate and understand. When you call the staff is helpful.

The reports and other features to help monitor systems are very limited.

Ease of use very simple to use and understand

Minor Feature. Maybe add a feature to show what daily notes are missing.

I like the functionality of the site. I love that there is an option for almost everything that I need. I can see what staff are doing, whose touching/changing what file. It is easy to use for the guidelines we have to follow.

I don't like that I have to log in again every time I try and open a new tab.

The software is user friendly. If I can not figure something out there is a technology person to assist.

At this point, there is nothing I like least about sharenote.

The product is easy to use and the layout also makes things easy to find. You get notifications about updates and important things to know. There are minimal errors and the site hardly ever experiences technical difficulties.

The only con is in the Birp Note center often times when you have to go back to a previous page it will often reload to a blank page where the notes you selected will no longer be populated so you have to go out of the page and come back in to select your notes again.

user friendly and ease to navigate system

Times out too soon and scheduling needs updating

The software is user friendly; the menu driven format serves as a template to ensure industry requiresd information is easily provided insurance provider and other stakeholder as needed. Additionally, it captures needed data for my practice and clients. Also, the software features are extremely beneficial when it comes to business and tax planning.

Initially, I had difficulty getting things up and going. I continue to have some challenges understand how to use a number of the features. It would be beneficial to have access to personal one-on-one training for people like me who are technology challenged.

User Friendly, all counselors love the BIRP set up.

Difficult to input Treatment Plan, need an easier format.

I like that it has features to pull reports.

The system gets frozen on one screen a lot.