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Sharenote Reviews - Page 2
38 reviews
Recommended
Andrea W.
Mental Health Care, 1-10 employees
Used weekly for 2+ years
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The product is easy to use and the layout also makes things easy to find. You get notifications about updates and important things to know. There are minimal errors and the site hardly ever experiences technical difficulties.
The only con is in the Birp Note center often times when you have to go back to a previous page it will often reload to a blank page where the notes you selected will no longer be populated so you have to go out of the page and come back in to select your notes again.
tawanna j.
Mental Health Care, 1-10 employees
Used daily for 2+ years
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great easy usage and smoother than Carlogic
user friendly and ease to navigate system
Times out too soon and scheduling needs updating
Shelia A.
Mental Health Care, self-employed
Used weekly for 6-12 months
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Overall my experience has been good; I love the fact that it saves me time with billing and documentation of client contacts. Because of Sharenote, my business presents itself with a higher level of professionalism.
The software is user friendly; the menu driven format serves as a template to ensure industry requiresd information is easily provided insurance provider and other stakeholder as needed. Additionally, it captures needed data for my practice and clients. Also, the software features are extremely beneficial when it comes to business and tax planning.
Initially, I had difficulty getting things up and going. I continue to have some challenges understand how to use a number of the features. It would be beneficial to have access to personal one-on-one training for people like me who are technology challenged.
Danicia M.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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The software is usually user friendly but when there is an issue you can’t get help
Help desk response. Can’t get help with you need it
roslyn s.
Mental Health Care, 11-50 employees
Used daily for 2+ years
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Great
User Friendly, all counselors love the BIRP set up.
Difficult to input Treatment Plan, need an easier format.
Lisa R.
Mental Health Care, 11-50 employees
Used daily for 2+ years
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Overall experience is good.
I like that it has features to pull reports.
The system gets frozen on one screen a lot.
Jamie P.
Mental Health Care, 11-50 employees
Used daily for 6-12 months
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I am very please with Sharenote. However as our agency needs change and we increase our services, our EHR needs are becoming more complex.
I enjoy the user friendly. Sharenote is very useful and responsive to small practice.
As the diverse EHR needs of our agency change, the features of Sharenote are proving to be less beneficial.
Brittney G.
Mental Health Care, self-employed
Used daily for less than 6 months
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Overall, this software contains essential components of a EHR system along with some extras that can be customized according to your practice.
I love the ease of user customizable features and the inclusion of the Wiley Note builder. I also love the option for my patients to log into their own account, electronically sign and access their treatment plans and paperwork. It’s all secure and contactless, which is essential for therapists seeing patients virtually.
The video session technology could use an upgrade as I’ve had issues with patients being able to connect.
Jeanne G.
Mental Health Care, 11-50 employees
Used other for 2+ years
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I would not recommend the Sharenote Software. Although I appreciated the detail within the software, the structure in which the information was displayed or grouped could stand improvement.
I appreciated the detail within the software.
The program was not the most user friendly. The billing segment could be better organized.
Jawad S.
Hospital & Health Care, 11-50 employees
Used other for 2+ years
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I have a good experience with the software.
Accessibility to all client and company data that gives me real-time information. The software is easy to navigate.
For example, we cannot import or export data with other external programs, i.e., Sharenote and Quickbooks.
Linda H.
Mental Health Care, 51-200 employees
Used monthly for 2+ years
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With needing hours in related field of work it is much easier to come to one place & get everything I need done in a timely manner.
The subject matter is related to my field of work & the information is needed to stay on the path for which I'm headed. I enjoy the courses and know that I have accomplished and retained information that I need to be a better professional.
The only courses I don't enjoy as much, are the ones where the vocal sound is not there. I really get into the information that I can hear, as well as see.
Logan V.
Mental Health Care, 11-50 employees
Used daily for 6-12 months
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Good experience
Efficient Effective Great trainers and Customer service
No complaints about Sharenote or the software.
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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na
Reporting system is easy to use. Allows the system to generate a excel sheet to pivot data. The dashboard gives a managers reporting system.
Does not allow the user to go back to the patients chart, once a note is open you have to go to the dashboard and begin over.
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