Mental health practice management & medical billing software2.67/5 (27 reviews)
Starting from: $35.00/month
Pricing model: Free, Subscription
Free Trial: Available
ShrinkRapt offers a demo version for new users to explore features of the software, after which the software license is available at the monthly fee of $35.
5 reviewers had the following to say about Shrinkrapt's pricing:
DO NOT BUY THIS!!!!!!!!!!!!!!!! YOU WILL REGRET IT!!!!!!!!!!!!!!!
Relatively cheap compared to other some other software
The worst customer service in the industry. Updated 1 time in 10 years. This is a one man show, and if he is not available, you can go days without customer support. Crashed frequently. Owner/developer thinks everyone shoud be a computer programmer in the way he addressed personnel, threatened to disable software without reimbursement when you complain, and rarely followed through with phone calls to him.
Easy to use, streamlined billing software. Great customer support. Fairly priced
I have been using ShrinkRapt for over 20 years. I first purchased it because it was the only mental health billing software that worked on a Mac. I'm a solo practitioner and have been using it successfully since then. I've found that Mike, the founder, has been very responsive in answering my questions. I haven't had any need to shop around, but I suspect that the price of Shrinkrapt is low compared to other vendors out there.
There are a few bugs that have come up, but nothing that can't be fixed. Every time I've had problems with my large data file, Mike has been able to help me figure it out
Likelihood to recommend: 10/10
I think Mike the creator/owner is a Mickey Mouse operation out of his basement. The CEO/developer and customer service rep. I've used this software for 6 years.. Did it's job to a degree.. Very archaic software! I would have ditched it years ago, but cost me almost $1000.00 so suffered. Looking elsewhere for updated software. Something NOT out of the dark ages.
this program thinks the most like a therapist of all I've used. It is easy to fix mistakes and billing issues. You can bill electronically through Office Ally for free. lives securely inside your own computer. This means though that You will have to take care to keep your own backups and archives on and off site. Unfortunately, it cannot import ERAs except through a single, too expensive, third party. Clinical Note templates not very functional compared to others (though there is a version since v.8.01 so maybe they've improved? ) I left it for more features and an online system. but I still miss the simplicity of workflow. You'll seldom need tech support. but the responsiveness is variable when you do.
Likelihood to recommend: 7/10
I've used this software for decades. Because of that, with each upgrade I am still able to keep my database that has all my clients information decades back which is great, and it is what keeps me from going to another platform. When I thought of switching to SimplePractice the cost for SP was almost twice as much monthly if I wanted to do electronic claims. Also Like that it is on my computer vs. cloud based, though that has downsides. Support has gotten much better over the years, with speedy replies via email, often within 30 seconds. I like that it is not calendar based. I like that each version is improved.
It's a little awkward to learn. Some parts not intuitive.
Likelihood to recommend: 5/10