Shrinkrapt Pricing Plan & Cost Guide

Shrinkrapt

Mental health practice management & medical billing software

2.67/5 (27 reviews)

Shrinkrapt Pricing

Starting from: $35.00/month

Pricing model: Free, Subscription

Free Trial: Available

ShrinkRapt offers a demo version for new users to explore features of the software, after which the software license is available at the monthly fee of $35.

Competitors Pricing

SimplePractice

Starting from: 39.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

TherapyNotes

Starting from: 25.00/month
Pricing model: Free, Subscription
Free Trial: Available

Kareo Billing

Starting from: 125.00/month
Pricing model: Open Source, Subscription

WebPT

Starting from: 59.00
Pricing model: Open Source

Shrinkrapt Pricing Reviews

Pros

  • I like the main page where I can scroll down and see all the names and the date of the last visit and patient balance, a feature that is very useful. I love having the tech support as needed.Jo L.Read the full review
  • I like that it is not calendar based. I like that each version is improved.Barbara G.Read the full review
  • Have been using it for years and we are very pleased with how it works for our practice.Lynne W.Read the full review

Cons

  • Its a poorly designed program with a lot of bugs ' one which resulted in the loss of all of my data.Sarah W.Read the full review
  • I hired an expert to try and figure out the problem but was unable to retrieve it. When I gave up on Shrinkrapt and asked for a refund, they stopped responding to me.Sarah W.Read the full review
  • My old 7.1 was not working well; Sierra was going to make that worse. So I bought the new system as their Facebook page said 9.0 was operational with Sierra.Susan S.Read the full review
70%
recommended this to a friend or a colleague

5 reviewers had the following to say about Shrinkrapt's pricing:

Steve F.

Horrible Customer Service, Poor Product

Reviewed 2011-12-13
Review Source: Capterra

DO NOT BUY THIS!!!!!!!!!!!!!!!! YOU WILL REGRET IT!!!!!!!!!!!!!!!

Pros
Relatively cheap compared to other some other software

Cons
The worst customer service in the industry. Updated 1 time in 10 years. This is a one man show, and if he is not available, you can go days without customer support. Crashed frequently. Owner/developer thinks everyone shoud be a computer programmer in the way he addressed personnel, threatened to disable software without reimbursement when you complain, and rarely followed through with phone calls to him.

Rating breakdown

Ease of use
Customer support

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Scott B.

Still going strong!

Used daily for 2+ years
Reviewed 2017-05-18
Review Source: Capterra

Easy to use, streamlined billing software. Great customer support. Fairly priced

Pros
I have been using ShrinkRapt for over 20 years. I first purchased it because it was the only mental health billing software that worked on a Mac. I'm a solo practitioner and have been using it successfully since then. I've found that Mike, the founder, has been very responsive in answering my questions. I haven't had any need to shop around, but I suspect that the price of Shrinkrapt is low compared to other vendors out there.

Cons
There are a few bugs that have come up, but nothing that can't be fixed. Every time I've had problems with my large data file, Mike has been able to help me figure it out

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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JENN k.

Do not purchase!!

Reviewed 2013-12-31
Review Source: Capterra

I think Mike the creator/owner is a Mickey Mouse operation out of his basement. The CEO/developer and customer service rep. I've used this software for 6 years.. Did it's job to a degree.. Very archaic software! I would have ditched it years ago, but cost me almost $1000.00 so suffered. Looking elsewhere for updated software. Something NOT out of the dark ages.

Rating breakdown

Ease of use
Customer support

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Michelle S.

best workflow design of all I've used.

Used daily for 2+ years
Reviewed 2017-01-07
Review Source: Capterra

this program thinks the most like a therapist of all I've used. It is easy to fix mistakes and billing issues. You can bill electronically through Office Ally for free. lives securely inside your own computer. This means though that You will have to take care to keep your own backups and archives on and off site. Unfortunately, it cannot import ERAs except through a single, too expensive, third party. Clinical Note templates not very functional compared to others (though there is a version since v.8.01 so maybe they've improved? ) I left it for more features and an online system. but I still miss the simplicity of workflow. You'll seldom need tech support. but the responsiveness is variable when you do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Barbara G.

Low price for all it does

Used daily for 2+ years
Reviewed 2020-07-22
Review Source: Capterra

Very good.

Pros
I've used this software for decades. Because of that, with each upgrade I am still able to keep my database that has all my clients information decades back which is great, and it is what keeps me from going to another platform. When I thought of switching to SimplePractice the cost for SP was almost twice as much monthly if I wanted to do electronic claims. Also Like that it is on my computer vs. cloud based, though that has downsides. Support has gotten much better over the years, with speedy replies via email, often within 30 seconds. I like that it is not calendar based. I like that each version is improved.

Cons
It's a little awkward to learn. Some parts not intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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