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Good recommendations?
Overview
Sign up for a free trial today to see why more than 100,000 health and wellness practitioners trust SimplePractice to run their business.
All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
29
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
0
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.
I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.
This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.
Pros
If you dont get an answer straight away you are told how long it will be and the response is friendly and super helpful.
It's easy to use, I really like the support ([SENSITIVE CONTENT] is fantastic) and I'm interested in a feature that is coming ie.
The top feature is the customer support - phenomenal response time, and care is taken to provide custom answers. The level of HIPAA compliance is excellent and allows me to feel secure in note-taking.
Amy B.
Cons
I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.
JoAnne L.
This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.
My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.
Cons
Also, the guide needs to include step by step how to set stuff up for newbies. Q&A would be niceI have to admit I feel very frustrated when there is a problem.
Unfortunately, I can't use this at this time because the billing, insurance, and other sections are not used by us and very confusing for our students even if we tell them to ignore it.
I struggle with the templates. There seem to be ones in there, but they're hard to adapt to my own practice.
Key features
- Total features125
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Audit Management
- Authorization Tracking
- Automated Scheduling
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Client Chart Audit Tools
- Client Management
- Client Portal
- Clinical Care
- Coding Assistance
- Collaboration Tools
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Contact Database
- Contact Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Decision Support
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Dunning Management
- EDI
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Eligibility Verification
- Email Reminders
- Employee Management
- Event Calendar
- Event Scheduling
- Event/Activities Planning
- Facility Scheduling
- Faculty/Staff Management
- For Chiropractors
- For Home Care Providers
- For Long Term Care
- For Medical Purposes
- For Mental/Behavioral Health Practices
- For Nursing Homes
- For Physical Therapy
- For Psychiatrists
- Forms Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Group Notes
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- Home Health Care Management
- Incident Management
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Invoice History
- Invoice Management
- Invoice Processing
- Live Chat
- Meal/Nutrition Management
- Medical Billing
- Medical History Records
- Medication History
- Medication Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple User Accounts
- No-Show Tracking
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Payments
- Online Store Builder
- Patient Communications
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Personalization
- Physician Management
- Physician Scheduling
- Point of Care System
- Practice Management
- Pre-built Templates
- Progress Notes
- Progress Reports
- Progress Tracking
- Real Time Data
- Real Time Editing
- Real Time Notifications
- Real Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Rehabilitation Management
- Reminders
- Remittance Advice
- Remote Treatment Plans
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- SOAP notes
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Security Auditing
- Self Payment
- Self Service Portal
- Single Provider Practice
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Notes
- Template Management
- Therapy Notes
- Third Party Integrations
- Transaction History
- Treatment Planning
- User Management
- Video Conferencing
- Video Consultations
- Workflow Management
- Total features112
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Audit Management
- Authorization Tracking
- Automated Scheduling
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Client Chart Audit Tools
- Client Management
- Client Portal
- Clinical Care
- Coding Assistance
- Collaboration Tools
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Contact Database
- Contact Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Decision Support
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Dunning Management
- EDI
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Eligibility Verification
- Email Reminders
- Employee Management
- Event Calendar
- Event Scheduling
- Event/Activities Planning
- Facility Scheduling
- Faculty/Staff Management
- For Chiropractors
- For Home Care Providers
- For Long Term Care
- For Medical Purposes
- For Mental/Behavioral Health Practices
- For Nursing Homes
- For Physical Therapy
- For Psychiatrists
- Forms Management
- Goal Setting/Tracking
- Graphical Data Presentation
- Group Notes
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- Home Health Care Management
- Incident Management
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Invoice History
- Invoice Management
- Invoice Processing
- Live Chat
- Meal/Nutrition Management
- Medical Billing
- Medical History Records
- Medication History
- Medication Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple User Accounts
- No-Show Tracking
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Payments
- Online Store Builder
- Patient Communications
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Personalization
- Physician Management
- Physician Scheduling
- Point of Care System
- Practice Management
- Pre-built Templates
- Progress Notes
- Progress Reports
- Progress Tracking
- Real Time Data
- Real Time Editing
- Real Time Notifications
- Real Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Rehabilitation Management
- Reminders
- Remittance Advice
- Remote Treatment Plans
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SMS Reminders
- SOAP notes
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Messaging
- Security Auditing
- Self Payment
- Self Service Portal
- Single Provider Practice
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Notes
- Template Management
- Therapy Notes
- Third Party Integrations
- Transaction History
- Treatment Planning
- User Management
- Video Conferencing
- Video Consultations
- Workflow Management
Integrations
- Total integrations6
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- NextGen Office
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
- Total integrationsN/A
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- NextGen Office
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
Alternatives
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