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SimplePractice vs ChartLogic EHR Comparison

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Overview

Category Leaders

Sign up for a free trial today to see why more than 100,000 health and wellness practitioners trust SimplePractice to run their business.

ChartLogic is an integrated electronic health recording solution that offers tools for electronic medical recording, practice...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

2.5K

5

4

3

2

1

1.7K

733

83

13

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.0

60

5

4

3

2

1

27

19

7

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.
I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.
This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.

Pros

This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.
We have always liked ChartLogic and recommend it highly. They stay on top of requirements for Meaningful Use and are always helpful to the customer.
Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.
This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.
My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.

Cons

The deployment was horrible with an abundance of inaccurate entries which interfered with billing. Billing team in general is incompetent.
The worst part of it is that Chart Logic 7 is no longer available. If only they had worked out all the kinks before moving to a new version, but that's probably part of the financial model.
Poor training protocol with system changes and implementation. Difficult to get prompt and concise answers to customer service issues.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features121
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Submission
  • Eligibility Verification
  • Employee Management
  • Event Calendar
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • For Podiatrists
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Invoice History
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Intake Forms
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Video Consultations
  • Voice Recognition
  • Workflow Management
  • Total features58
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Submission
  • Eligibility Verification
  • Employee Management
  • Event Calendar
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • For Podiatrists
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Invoice History
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Intake Forms
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Video Consultations
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations6
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks
  • Total integrations2
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks

User reviews that mention these apps

BS
AvatarImg

Brandon S.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

There's a bit of a learning curve, but if you dedicate the time it's worth it.

Reviewed 5 years ago

EHR for private practice

Pros

Everything you need to run a practice is available and very well done. Once you learn your way around it becomes easier to navigate. There are many different options and lots of information in the help section if you need help. It's streamlined for complete (100%) EHR functionality. Smooth integrations for payment. I love the HIPAA compliant messaging in the patient portal and the calendar scheduling options for patients to see your schedule and choose a time without needing to call the office for an appointment. The awesome feature of video sessions without the need to use another company or software.

Cons

I find the navigational structure very awkward and not user friendly. It's kind of frustrating to figure out where things are because things aren't in a logical order. For better ease of use I would recommend that everything is clearly delineated into one menu structure rather than submenus and tab menus. For example: one could easily assume that client documents could be found in the left "Documents" menu link, but unfortunately that link is only for practitioner documents (uploading a copy of license, etc.). To find client documents you have to remember that you need to click "My Account" in the upper right corner, then the "Settings" submenu, then on the left side the "Client Portal" and then find the tab menu "Shared Documents and Files". It just a very strange link menu system.

Vendor response

Dr. Santan, thank you so much for your review - we're glad to hear that SimplePractice contains everything that you need to run your practice, and we appreciate your thoughtful feedback on how to make SimplePractice even better. It's great to hear that you love our new Telehealth feature as well. Thank you for doing the work that you do, and for choosing SimplePractice! - Gillian from SimplePractice

CC
AvatarImg

Christina C.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

New user

Reviewed 3 years ago

I liked it enough to purchase it after the free trial

Pros

How it simplifies the EHR process from intake to billing.

Cons

Not being able to talk with a live person

MD
AvatarImg

Michelle D.

Hospital & Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Great product

Reviewed 3 years ago

I purchased the product After the free trial. Lots of support too.

Pros

I tried several EHRs Bc this one was the best and easiest to use.

Cons

It takes time to set up but that is with every EHR

NG
AvatarImg

Nina G.

Mental Health Care, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Will be recommending at my next seminar

Reviewed 3 years ago

So far, it has been a good experience as we are adjusting to this software.

Pros

I truly appreciate the ease of use in managing client information. This EHR is comprehensive, user friendly, and does everything needed for a private practice. I wish I had started with this EHR.

Cons

The Wiley Treatment planner is not as comprehensive as it is in TherapyCharts for some reason. It also does not code exactly as stated as the DSM-V, but I'm sure we will get used to it and adjust.

PM
AvatarImg

Peter M.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplePractice logo

SimplePractice

Saves time and hassle. Worth the money. A couple improvements needed.

Reviewed 3 years ago

Time management, client reminders, paperless document flow, EHR.

Pros

Scheduling and setting up automatic appointment reminders to clients is very easy. Allows for auto-pay with credit cards. Easy to manage progress notes, diagnoses, treatment plans. Easy to create form templates and have clients e-sign paperwork.

Cons

Needs better family therapy functionality, minors with multiple consenting adults functionality, and a better interface for managing and viewing uploaded documents.

HS
AvatarImg

Heather S.

Mental Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Simple Indeed!

Reviewed 3 years ago

I am using it as an EHR for private practice.

Pros

I like the accessibility, the practicality, and the functionality of Simply Practice. It is very intuitive, and its pretty obvious that it was created with therapists in mind - with the way we think and look at things.

Cons

I would like it more specific to the laws of each state it serves, so the forms are in compliance with state laws.

ME
AvatarImg

Megan E.

Hospital & Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

The best

Reviewed a year ago

I used simple practice then moved to a new EHR to save money. I regretted it quickly and switched back.

Pros

This EHR is the best one. Its so intuitive and easy to learn.

Cons

The billing is a little complicated, but it just takes some time to learn how to use it.

DM
AvatarImg

Donna M.

Individual & Family Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Relievex!

Reviewed 4 years ago

I was worried about having to come up with all my documents from scratch but with the format that simple practice gives you where you're able to edit or just go with the form that they have has been amazingly helpful! There have been issues that I've had to work out, but the support was always there and described in full detail how to get around blocking me. I really like the client portal and how my clients can go in and schedule without having to get in contact with me and fill out documents so that we don't have to waste session time on that.

Pros

I was so relieved when I realized I would have so many features that would help my new Private Practice through simple practice. The issues that I've had I've been able to discuss in detail with customer service who are always friendly and helpful. It truly has made starting my practice simple!

Cons

So far I haven't come up with anything that is a con about this EHR!

Vendor response

Hi Donna, thanks for your positive review. We're proud to support the transformative work that you do! - Gillian from SimplePractice

DH
AvatarImg

Damita H.

Hospital & Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SimplePractice logo

SimplePractice

Mixed bag

Reviewed 3 years ago

It allows me have a EHR for counseling and acupuncture.

Pros

Very user friendly and quick support team response.

Cons

Clients can not sign their paperwork in session. No way to track inventory and sales.

RF
AvatarImg

Rebecca F.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SimplePractice logo

SimplePractice

Excited but unsure of how to use

Reviewed 3 years ago

I am excited to see how the the customer service support conversation will go, hopefully it will help me understand how to have intake forms.

Pros

I like that SP is a hippa compliant EHR for therapists for easy intakes with new clients.

Cons

I am struggling with uploading/editing intake forms for new clients.

AvatarImg
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Kietric J.

Verified reviewer

Mental Health Care, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplePractice logo

SimplePractice

Simple Practice by Logical Choice

Reviewed 4 years ago

I'm solving a reporting issues due to the Local Customer not having a sufficient EHR.

Pros

Software was very simple to navigate, also it allowed the ability to assign multiple roles to each user.

Cons

Ability to convert / integrate our own agencies forms with electronic entry fields.

Vendor response

Kietric, we're so glad that you chose SimplePractice and found it simple to navigate. Thanks for joining our community. - Gillian from SimplePractice

EF
AvatarImg

Emily F.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Very intuitive to use; meets my basic needs to run my practice and EHR

Reviewed 5 years ago

So far, an easy transition; financial incentive to change EHR system to Simple Practice

Pros

Simple, easy to navigate, intuitive and straight forward; like the client portal; feedback from clients have been positive so far

Cons

Have had difficulty in being able to create new forms/templates. Have watched training video and it is not working like I would hope. Plan to contact someone soon to figure out why it is not working

Vendor response

Hi Emily - It's wonderful to hear you and your clients alike have enjoyed doing paperless intake through the Client Portal! We'd be more than happy to help with creating your new forms and templates. We just had Cate on our Customer Success team reach out directly to you to see if she can help get you up and running as soon as possible! Thanks for sharing your experience.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

great for streamlining business

Reviewed 4 years ago

Had left for a year and returned when practice was growing. Found it easy to leap right back in, use the software and not have a steep learning curve.

Pros

Ease of use, both for therapist and client. The recent additions of secure messaging and now video conferencing are a huge boon for growing tele-therapy business and helping the client feel supported. The established forms are great to use completely or to start you off with creating your own.

Cons

It'd be great to have more options for uploading information if previously using other services than an established EHR.

Vendor response

Thanks for your review! We're proud to hear that SimplePractice is helping you streamline your mental health business. - Gillian from SimplePractice

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

So far so good

Reviewed 4 years ago

Picked Simple Practice in hopes of an all in one EHR that is user friendly and reasonably priced.

Pros

Seems like a user friendly set up. Still working out the kinks due to the differences of the last EHR we used.

Cons

Compared to the last EHR there seems to be a lot more options, which could be wonderful, if I actually used them all. A simplified patient chart for review instead of multiple pages that I have to click back and forth on to see what has or needs to be done.

Vendor response

Thanks for your review! We're glad that SimplePractice compares favorably to your last EHR. Welcome to our community. - Gillian from SimplePractice

DM
AvatarImg

David M.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

The name of the software says it all.

Reviewed 3 years ago

Overall, I find Simple Practice to be just that, simple. It has all manner of features that I do not employ nor does it force me to jump through hoops I don't require. I might well use some of the bells and whistles at some point but the ease of doing just what I need to do in minimal time is it's major selling point for my practice.

Pros

The EHR is simple, uncomplicated, and lets me get my work documented without fuss or having to click through various pages to record progress notes. Also, the names in the calendar appear as first, and last, as opposed to some gibberish assigned to each patient that I am forced to remember as my former EHR software required.

Cons

The setting of the appointment time I find to be clunky. It defaults to the current time, which means I have to scroll to the correct time when I make an appointment for the patient. Yes, a minor issue but I wish there was some other way to ascribe an appointment time. I frequently return appointment requests in the evening. having the calendar time default to a PM time is a minor issue but I'm not fond of it. A minor quibble, but I need to be careful or I schedule someone for 8:00 PM when it should have been a morning appointment. I'll get used to it I am sure.

KC
AvatarImg

Katherine C.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Simple as can be

Reviewed 3 years ago

I am happy to use Simple Practice. It makes sense, it keeps EHR simple, clean, and functional.

Pros

I like the set price per month, the ability to utilize teletherapy, and ease of the program. No hidden fees or concerns found. I tried a few different programs before I decided on Simple Practice. This EHR system seemed the cleanest, simplest, user friendly. Client portal is a plus as well. I love the ability to create forms and save templates that I need most often.

Cons

The most challenging issue with the program is the inability to call customer service with questions. The program is pretty easy without having to call in with questions. I see the ability to have a scheduled time with a representative, I haven't had to use this feature yet.

TM
AvatarImg

Trish M.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

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SimplePractice

Price Gauged Solo Practitioners!

Reviewed a year ago

The last year has not been a good experience and in the process of looking for another EHR.

Pros

All the features it has the ability to give a practice.

Cons

Have been using for many years. Always felt it was a great value. Over the past year or so they have added features that are not necessary and things most therapists already have (EG websites, directory, forms). They have officially raised their prices which is understandable; however, the drastic increase that went from a basic feature (such as calendar syncing) or an added biller is only available on their most expensive tier package. They essentially are forcing many providers to increase paying them over $30 more a month or having to switch the EHR software. It makes sense to add more options but to make a lot of options "basic" that are not used by most of us to charging a lot more for solo practitioners is highly disheartening.

MR
AvatarImg

Michael R.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplePractice logo

SimplePractice

Seems good so far

Reviewed 3 years ago
Pros

I like that it seems to simplify creating an EHR. I haven’t seen how billing works, but I hope that simplifies it.

Cons

It looks to be Expensive compared to others.

LH
AvatarImg

Lindsay H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplePractice logo

SimplePractice

Easy to learn, a lot of helpful tutorials (both live and for review on your own)

Reviewed 5 years ago
Pros

I signed up for the free trial, as I am new to EHR systems. Simple Practice made it easy for me to learn how to use an EHR. I really like that I can use my own forms, send/sign them electronically, and keep things paperless. Everything is streamlined for an efficiently running a private practice.

Cons

I haven't found anything I don't like at this point. I think Simple Practice has taken a lot of feedback given by others into consideration when updating this system and am happy to see it continues to evolve.

Vendor response

Hi Lindsay, Thank you for leaving such a positive review! Its so great to hear SimplePractice has been easy to learn and that you feel supported in running an effective, paperless practice. We are constantly working to become the best platform possible. You can keep up with what we're working on by checking out our product roadmap blog: https://tinyurl.com/y8hklj7b. Best, Niki

CG
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Ciji G.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SimplePractice

Simple & Supportive

Reviewed 7 years ago

During the trial period I received emails checking on my progress and if I had any questions. That was helpful. Also, it was easy to navigate.

Pros

I like the ability to customize my intakes and having a client portal. Also, I like they already have examples and templates, so that you are not starting from scratch.

Cons

It took a moment to get use to the system, as I was using another EHR system that I was use to. Otherwise no complaints.

Vendor response

Ciji we're so glad you've joined us and that you're enjoying using SimplePractice. We're here to make things simple! We know that learning a new system sometimes takes a bit since it's different than what you were used to. I'm glad you're getting used to it, but if you ever have any questions, come visit us at our help center for help guides and to get in touch! https://support.simplepractice.com

NM
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Ngoc Michelle T.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SimplePractice

Amazing EHR platform

Reviewed 4 years ago
Pros

Simple Practice is super easy to use. I can custom the forms the way I want it and their customizing template feature is user friendly. I higly recommend Simple Practice if you want to save time on scheduling, doing notes, and getting paid fast.

Cons

The cost is a bit higher compared to other EHR platforms. However, because it is very easy to use, I think it is worth it.

Vendor response

Hi Michelle, Thanks so much for your review, we're really glad to hear that SimplePractice has saved you time and allowed you to get paid fast. We appreciate having you as a customer and please let us know if there's anything you need help with. - Natasha from SimplePractice

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Stephen P.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SimplePractice

SimplePractice is Just That!

Reviewed 4 years ago
Pros

Simplicity of charting; ease of use; and no need to backup.

Cons

If it's possible, it has too many functions. The price is fairly steep compared to my last EHR program but it appears to be worth it.

Vendor response

Dr. Phillips, we're so glad that you find SimplePractice to be just that - Simple! Is it really a bad thing if we have a lot of features and functionality? :) We're proud to support the work that you do - thank you for being a part of our community! - Gillian from SimplePractice

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Carolyn K.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SimplePractice

so far so good!

Reviewed 4 years ago

I'm appreciating the ability to streamline my practice.

Pros

I like the fact that all of my services(EHR, schedule, appointment reminders, billing) can be managed under one roof and the product is easy to use.

Cons

I wish there was live customer support.

Vendor response

Hi Carolyn! Thanks for choosing SimplePractice as your EHR. We're so glad that you like having all of your services under one roof. Did you know we actually offer unlimited live support? You can reach our team any time via the red Help button in your account to schedule a personalized one-to-one session or ask us questions via email. We're here to help! - Gillian from SimplePractice

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Elena G.

Mental Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimplePractice

I’m extremely happy with this platform

Reviewed 4 years ago

Excellent!

Pros

I like being able to have all EHR stored in the same place and be able to share documents with clients as well as file insurance claims.

Cons

Not applicable. I’m happy with this service so far.

Vendor response

Hi Elena, Thanks so much for your positive review! We're so happy to support the transformative work that you do. - Natasha from SimplePractice

AG
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Amy G.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SimplePractice

I switched to simple practice!

Reviewed 4 years ago

So far so good

Pros

This software is an economical EHR with all of the bells and whistles for a solo private practice provider that does not nickel and dime you to death!

Cons

I have not fully used the EHR system- as I am still transitioning everything over. I will admit I am worried that when submitting my claims I will have missed entering in a key piece of information causing a denied claim. The previous EHR system had a button that you pushed and it would alert you to anything missed. This be a feature, I simply haven’t messed with filing yet

Vendor response

Amy, thanks for your positive review of SimplePractice. We¿re proud that you chose SimplePractice for your practice. SimplePractice does have a feature that will notify you if a key piece of information is missing from a claim, so no worries! Thanks again for your review. - Gillian from SimplePractice