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SimplePractice vs ChiroTouch Comparison

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Overview

Category Leaders

Sign up for a free trial today to see why more than 100,000 health and wellness practitioners trust SimplePractice to run their business.

Category Leaders

ChiroTouch is an EHR practice management solution that enables chiropractors to securely store patient profiles, schedule...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

159

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

2.6K

5

4

3

2

1

1.7K

740

85

14

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.0

942

5

4

3

2

1

461

236

124

53

68

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.
I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.
This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.

Pros

I am very impressed by the ease and use of the system. It is efficient thus far and I have hopes this will make our lives easier in the upcoming year.
It has saved the staff time and money with the ease with which we use it. It is very user friendly once you are an established user of the software.
My Billing department loves its ease of use and we have seen an increase in reimbursement because of its seamless integration with my care and documentation.

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.
This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.
My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.

Cons

Contract ties you in to a product that is not working for your office. We made a bad decision to change from our other software that we had for 10 years.
Very hard system to learn, lots of glitches, training is very poor, and HORRIBLE CUSTOMER SERVICE.
This software just is not worth the money and worse than that will cost you money overall because it is slow, inefficient, and incapable of tracking much of anything.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features122
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Eligibility Verification
  • Email Management
  • Email Marketing
  • Employee Management
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • For Psychiatrists
  • Forms Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Store Builder
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Team Notes
  • Therapy Notes
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Video Consultations
  • Workflow Management
  • Total features48
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Eligibility Verification
  • Email Management
  • Email Marketing
  • Employee Management
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • For Psychiatrists
  • Forms Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Store Builder
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Management
  • Task Scheduling
  • Team Notes
  • Therapy Notes
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Video Consultations
  • Workflow Management

Integrations

  • Total integrations7
  • Birdeye
  • Cerner Ambulatory
  • Curogram
  • Dentrix
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Peerlogic
  • Podium
  • QuickBooks Online Advanced
  • Review Wave
  • Stripe
  • Xero
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations8
  • Birdeye
  • Cerner Ambulatory
  • Curogram
  • Dentrix
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Peerlogic
  • Podium
  • QuickBooks Online Advanced
  • Review Wave
  • Stripe
  • Xero
  • athenaOne
  • eClinicalWorks
  • rater8