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SimplePractice vs My PT Hub Comparison

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Overview

Category Leaders

Sign up for a free trial today to see why more than 100,000 health and wellness practitioners trust SimplePractice to run their business.

Category Leaders

My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom training...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

20

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,663

701

59

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

1,823

724

93

8

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.

MM

Manisha M.

What I love most is the ease and simplicity of the program that offers so much. It’s like having an assistant to help you with all of the paperwork without the high cost of payroll.

SB

Sara B.

I appreciate the ease at which everything is located and available. The site is very easy to navigate and set up and you feel confident everything you need to be successful is at your fingertips.

VO

Vanessa O.

Pros

I love how easy it was to enter clients, how easy it was to keep track of them and how easy it was to enter their programs and even making a program that more then one person can join.

AC

Ashley C.

The customisability to branding is fantastic and the way you can edit and add your own instructional videos works great.

Jn

Jack n.

I love the ability to have a database of clients with customer notes. I love the ability to set macro targets for customers either by the gram or the percentage.

AH

Ava H.

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.

JoAnne L.

This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.

AY

Amy Y.

My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.

KB

Kayla B.

Cons

The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.

KB

Kelly B.

Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they don’t end up saving their inputs.

IJ

Iesha J.

I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.

MA

Mike A.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features134
  • API
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Assignment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Care Plan Management
  • Certification Tracking
  • Charting
  • Chat/Messaging
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Content Library
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Dietary Analysis
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Eligibility Verification
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • Exercise Library
  • Faculty/Staff Management
  • Feedback Management
  • File Management
  • Fitness Assessments
  • Fitness Plan
  • For Mental/Behavioral Health Practices
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Hybrid Trainer
  • In-person Trainer
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Life Coaching
  • Meal Planning
  • Medical Billing
  • Medical History Records
  • Meeting Management
  • Member Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Offline Access
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Payments
  • Online Trainer
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Personalization
  • Physician Management
  • Physician Scheduling
  • Planning Tools
  • Point of Sale (POS)
  • Practice Management
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recipe Management
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Automation
  • Sales Reports
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Secure Messaging
  • Security Auditing
  • Self Check-in/Check-out
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Training Record Management
  • Transaction History
  • Treatment Planning
  • User Management
  • User Profiles
  • Video Conferencing
  • Video Consultations
  • Video Management
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Workflow Management
  • Total features88
  • API
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Assignment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Care Plan Management
  • Certification Tracking
  • Charting
  • Chat/Messaging
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Content Library
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Dietary Analysis
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Eligibility Verification
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • Exercise Library
  • Faculty/Staff Management
  • Feedback Management
  • File Management
  • Fitness Assessments
  • Fitness Plan
  • For Mental/Behavioral Health Practices
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Hybrid Trainer
  • In-person Trainer
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Life Coaching
  • Meal Planning
  • Medical Billing
  • Medical History Records
  • Meeting Management
  • Member Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Offline Access
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Payments
  • Online Trainer
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Personalization
  • Physician Management
  • Physician Scheduling
  • Planning Tools
  • Point of Sale (POS)
  • Practice Management
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recipe Management
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Automation
  • Sales Reports
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Secure Messaging
  • Security Auditing
  • Self Check-in/Check-out
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Training Record Management
  • Transaction History
  • Treatment Planning
  • User Management
  • User Profiles
  • Video Conferencing
  • Video Consultations
  • Video Management
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne