Splose Reviews

Splose is a brilliant, easy to use package. The support provided is exceptional as they are very responsive and make any reasonable changes that we request which is very different to other software we have used!

Not much as any improvements we have suggested have been added to the software.

Not only is the software easy to use, but the team are so quick to make additions or fixes to things to suits what my business needs. That's sooo rare in this space.

Would love more widgets on the dashboard

This is a great program that is always growing and has good functionality for a relatively low price. Lots of included extras and links nicely with so many other programs

It has taken a while to figure out how to use the features of this product as it's not always intuitive or easy to remember where to click for a particular screen. I also would like to be able to offer out Gift Vouchers as donations to charities.

I love that client info is linked across appointments, online bookings, invoicing, progress notes, health history, you name it. Previously I had to use different systems alongside each other but this is fully integrated. Love it!

There are some repetitive actions during set up of services and practitioners however this is understandable during setup. It would have been good to know about these requirements while initiating set up rather than finding out through trial/error.

Splose contains everything I need to run my healthcare business: online booking, reminders, invoicing, SOAP note and other patient file data, scheduling, online forms, plan management, business analytics. And the support is the best I have ever experienced.

The only thing I wish is that it was around when I first started my clinic many years ago. It would have saved a lot of headaches dealing with other software companies.

As busy sole trader Splose integrated smoothly from the previous system, being easy to navigate it has helped me to manage my business quickly and easily. I love that is is reliable and gives the ability to access my calendar and notes anywhere, anytime I can make changes easily and quickly, it's also great for recording client notes.

Hard to think of an issue I would worry about and if I have had any the tech support has been brilliant.

Everything has been reasonably easy. Lots of settings available for things like multiple locations and practitioners, appointments and scheduling are a breeze, SOAP notes are fully customisable.

The amount of settings makes initial set up a little complicated when setting up locations, practitioners, services etc. no more than any other platform and easier than many.

I love that this is a local product, I feel good about supporting my peers

I don't like that the software doesn't integrate with my apple calendar, I have to double handle my diaries - hopefully soon they will integrate allowing more ease in my scheduling!

Intuitive software that is regularly updated with even better, easier to use features. Customisable forms that are easy to develop and send to clients, create letters, and other templates including record keeping. Banking industry level of security with servers located in Australia, to protect confidential records to the utmost ability within Australian privacy regulations. Clean look, sensible layout, I love the dashboard to check in and see where everything is at throughout the day.

Nothing. I've used many client management software systems previously, and this is the best I've come across.

It had everything I needed. Customer management, bookings, reminder emails and SMS, and most importantly, clinical notes and record keeping.

My least liked feature is that the back end is still a little clunky, but I know that they're working on that and it will improve with a little more time.

I find there is mostly an intuitive, easy to use nature to this program. The colour coding and graphics make it feel friendly and professional. It feels made (mostly) for my kind of work so I don't feel I am constantly navigating clunky software or software more suited to a different profession. It has a lot of features but is straightforward and so I don't feel like I am paying for a lot I don't use or trying to make it work for me. The integration with zoom has been great. I also really like that I can track invoices and payments and use the reports function for my taxes and tracking how my business is going financially. And I like how it looks. And when you spend a lot of time a day using software that actually matters.

I have found invoicing for products a little messy to make it work well on the invoice itself and hard to set up. Integrating with my google calendar has been a little tricky because it downloads client addresses onto my google calendar which doesn't feel good for patient privacy. I would like a feature that allowed me to make non-client appointments in the calendar. At the moment I add a "busy" time and then add a note for what that is, but on my google calendar that only transfers as "not available block".

I can rest easy - everything I need to run my busy practice in one place and at my fingertips. It’s Aussie health friendly, as are the support team.

There are always glitches as digital worlds grow and refine - they are minor inconveniences in the aim of getting better services.

I really like how simple and easy to use this software is. I can train staff in less than an hour. Everything about it makes running a business much easier and it makes more time for me to see more clients.

SPLOSE is constantly evolving and improving. So it is not really a con. Anything that we recommend, we find our feedback is taken onboard by the development team.

I love the cases function - can set it up to manage cases, this was what first attracted me to the software. The Splose team are responsive to requests and continue to develop the product in response to feedback. I like the custom notes I can make and the body charts are excellent as well. Two-way Xero integration. Integrates with various apps including Lantern Pay, Stripe and Mail chimp.

Sometimes the features I like aren't quite there but are in other software simply because it is a younger software. However they are continuing to develop in response to feedback and are a responsive team which I really like.

The software is easy to use and has all the functions that I needed to run a worry free small business. The product has grown so much over the past 12 months, that it has become a great asset to my business. The online bookings, emails and sms confirmation and reminders and the integrated hiccaps and card payments are all integral functions for me. The set up amd launch of this product was also simple to do.

I’d love to see a waitlist feature, although I believe this in in development. I don’t like how we have to pay extra for the two way sms. I’d love this feature but adding this makes the product too expensive for me being a part time small business.

Thanks so much for your review and feedback. Just wanted to also say that our Waitlist feature is now available, which we are really excited about! https://splose.com/waitlist Thanks again for choosing Splose!

Everything had worked seamlessly for me and I appreciate the ease in which my clients can fill in documents and provide theirs just using their phones. Paperwork is no one’s friend and Splose minimises paper work as well as actual paper! I don’t handle any paper reports anymore.

Scheduling - sometimes I’ll pick the wrong option from the drop down and I can’t undo the action (say if I’ve scheduled a client in for 12 sessions, it will email them the paperwork 12 times if I’ve picked the wrong option).

Saves so much time for therapists and admin team.

None. We found splose to cover all bases

integrates well with Xero and other software programs, great reporting and very user friendly.

multi clinic groups still needs some development to integrate all programs.

Splose runs very smoothly with ease of access and takes care of all your needs as a practitioner - it’s like your own personal receptionist! Fully customisable bookings, text reminder messages for your clients, billing, clinical notes and can be integrated with other softwares such as Xero

Once a clinical note has been entered it seems there is no way of modifying it or entering any additional information.

I struggle with a lot of technology things but when it came to setting up Splose for my business i was able to do it myself and customize it. The team were very patient and helpful. I love the product and has everything i need for my business

Nothing really most of my issues have been user issues hahahah

It's intuitive to use, able to be very personalised and the customer support is exceptional

The billing structure is simple and upfront which is great, but doesn't have adjustments for types of employees (e.g. ones that do 80 appointments per month vs 1 appointment per month). I'd also love to see a waitlist function - but i believe this is coming.

Easy to use, easy to set up, use daily and nil major issues

Would be good to be able to easily create service agreements, a bit difficult to edit layout of invoices, can be difficult to set up forms initially, would be good t be able to delete multiple files at once

Easy to use, clients also find it easy to use and book with.

Having to go in and out of different pages, however this is minimal