thera-LINK Pricing, Features, Reviews & Comparison of Alternatives


Telehealth solution for behavioral & mental health

4.72/5 (25 reviews)

thera-LINK overview

Thera-LINK is a cloud-based telehealth solution designed for private, medium and small scale behavioral and mental health practitioners with features such as HIPAA compliant file sharing, secure messaging, client/session notes, scheduling, video, electronic payments, and an online directory listing for clients. The platform also offers office manager accounts and custom waiting rooms with music to give clients a therapeutic experience.

Thera-LINK securely stores all messages from conversations with colleagues, staff members and clients, and allows users to upload and share files with clients. Practitioners can view detailed client profiles including reports on previous appointments, session durations, personal information and payment amounts. Thera-LINK users are able to make a client payment request at any moment or just before the start of the session - clients can simply click the “Pay Now” button to make the payment online. Users are also provided with a calendar with easy to use scheduling, appointment reminders, and more. Thera-LINK provides browser protection through its content security policy and includes an automatic session logout system.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States, Australia, Canada, Europe, Latin America, Mexico

Supported languages

thera-LINK screenshot: Safe and secure video chat with clientsthera-LINK - Intro Videothera-LINK screenshot: Create client profiles to store all customer contact informationthera-LINK screenshot: User the client scheduler to book sessions for clients and manage the calendarthera-LINK screenshot: Virtual waiting room with your choice of background and music thera-LINK screenshot: Request payment from your clients online

thera-LINK reviews

Value for money
Ease of use
Customer support
Shadia Duske

Overall, my experience using Thera-LINK has been really positive.

Used daily for 2+ years
Reviewed 2018-04-16
Review Source: Capterra

More than half of my practice involves counseling clients overseas. It is imperative that I am using a software that I can trust and rely on. The customer support has been wonderful! As with any technology, sometimes there have been issues or growing pains; but the customer care team is very quick to resolve those issues. I have never had to wait more than a few minutes for them to get involved and solve the problem. For me, this is THE MOST IMPORTANT thing. I need to know that there are people on the other side who want this service to be exceptional and are doing everything they can to make it so. I fully believe that about Thera-LINK. They are also always diligently making positive improvements all the time. Thera-LINK has improved significantly over the last 2 years, offering more features and a greater ease of use for myself and my clients.

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As I've utilized thera-LINK, the product has gotten better & better.

Used daily for 2+ years
Reviewed 2018-04-14
Review Source: Capterra

Fast customer service, professional format that's easy to use, email reminders, document sharing.

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Stacy Hutton

Great Overall Experience!

Used weekly for 1-2 years
Reviewed 2018-04-12
Review Source: Capterra

I really appreciate TheraLINK's client interface with the mock waiting rooms and music prior to session. My clients have no difficulty navigating through Thera-LINK's interface, even on their first use. I appreciate that there is a notification when my client is "in the waiting room" so I know they are present. I feel confident that Thera-LINK is a HIPPA-compliant way to conduct teletherapy. The support team is great - very responsive and knowledgeable!

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Paul Kuzma

The customer support is second to none! Incredibly responsive!

Used daily for 1-2 years
Reviewed 2018-04-17
Review Source: Capterra

I appreciate the HIPAA compliance of the video, the ease of use for myself and my clients, and the ability for my clients to see my calendar to request appointments.

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Anna Gross

Clear, clean, professional, polished, user friendly

Used daily for 1-2 years
Reviewed 2018-04-16
Review Source: Capterra

Professional image for my business, clear sound and picture for performing sessions is critical and this product consistently delivers.

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thera-LINK pricing

Starting from
Pricing options
Free trial
View Pricing Plans

basicLINK: $30/month
ultimateLINK: $45/month per provider
practiceLINK: $65/month per provider
treatmentLINK: $100/month per provider
Sales tax is included in the monthly plan pricing.

thera-LINK features

Appointment Management
Automated Scheduling
Automatic Notifications
Automatic Reminders
Billing & Invoicing
Calendar Management
Client Portal
Compliance Management
HIPAA Compliance
Self Service Portal

Activity Dashboard (97 other apps)
Charting (89 other apps)
Claims Management (81 other apps)
Customizable Reporting (66 other apps)
Customizable Templates (65 other apps)
Document Storage (65 other apps)
Electronic Signature Capture (58 other apps)
Records Management (122 other apps)
Reporting & Statistics (70 other apps)
Workflow Management (69 other apps)

Additional information for thera-LINK

Key features of thera-LINK

  • API
  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Chat / Messaging
  • Client Self-Service
  • Customer History
  • Electronic Payments
  • HIPAA Compliant
  • Multi-Provider Practice
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Session/Client Notes
  • Single Provider Practice
  • Video Conferencing
View All Features


• Get online client scheduling linked directly to your website. Invite clients and assign them to a provider and schedule appointments on a provider’s calendar with Thera-LINK.

• Thera-LINK provides a custom waiting room featuring music to give clients a therapeutic experience. Clients are directed to your custom waiting room until you let them into the session.

• File sharing is easy and painless – just upload the file, select the client(s) to share with and that’s it! Notifications happen seamlessly to let everyone know.

• Easily take notes after a session or even just a quick note about the client with Thera-LINK.

• Thera-LINK works on windows, Android and iOS platforms and can therefore be accessed from almost every device including smartphones, tablet and PC.