Therabill Features

Therabill

Practice management for rehab therapy & behavioral health

4.22/5 (75 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Appointment Management
Appointment Scheduling
Assessment Management
Assessment Notes
Authentication
Automated Scheduling
Automatic Backup
Batch Processing
Bill Payment
Billing & Invoicing
Calendar Management
Calendar Sync
Care Plan Management
Charting
Claims Management
Claims Scrubbing
Client Portal
Compliance Tracking
Confirmation/Reminders
Credit Card Management
Credit Card Processing
Customer Database
Customizable Reports
Document Management
Document Storage
Document Templates
Drag & Drop
EDI
EMR/EHR
Electronic Payments
Electronic Submission
Event Scheduling
Faculty/Staff Management
File Management
Goal Setting / Tracking
Group Notes
HIPAA Compliant
Healthcare Compliance
Initial Assessments
Insurance Eligibility Verification
Insurance Management
Invoice History
Invoice Management
Invoice Processing
Medical Billing
Multi-Location
Multi-Provider Practice
Multiple User Accounts
No-Show Tracking
PCI Compliance
Password Management
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Progress Notes
Progress Reports
Progress Tracking
Project Management
Quotes/Estimates
Receipt Management
Records Management
Recurring Appointments
Reminders
Remittance Advice
SOAP notes
SSL Security
Secure Data Storage
Secure Messaging
Self Payment
Self Service Portal
Self-Enrollment
Single Provider Practice
Status Tracking
Task Management
Transaction History
Treatment Planning
Video Conferencing
Video Consultations
Visit WebsiteCompare App
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Appointment Management
Appointment Scheduling
Assessment Management
Assessment Notes
Authentication
Automated Scheduling
Automatic Backup
Batch Processing
Bill Payment
Billing & Invoicing
Calendar Management
Calendar Sync
Care Plan Management
Charting
Claims Management
Claims Scrubbing
Client Portal
Compliance Tracking
Confirmation/Reminders
Credit Card Management
Credit Card Processing
Customer Database
Customizable Reports
Document Management
Document Storage
Document Templates
Drag & Drop
EDI
EMR/EHR
Electronic Payments
Electronic Submission
Event Scheduling
Faculty/Staff Management
File Management
Goal Setting / Tracking
Group Notes
HIPAA Compliant
Healthcare Compliance
Initial Assessments
Insurance Eligibility Verification
Insurance Management
Invoice History
Invoice Management
Invoice Processing
Medical Billing
Multi-Location
Multi-Provider Practice
Multiple User Accounts
No-Show Tracking
PCI Compliance
Password Management
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Progress Notes
Progress Reports
Progress Tracking
Project Management
Quotes/Estimates
Receipt Management
Records Management
Recurring Appointments
Reminders
Remittance Advice
SOAP notes
SSL Security
Secure Data Storage
Secure Messaging
Self Payment
Self Service Portal
Self-Enrollment
Single Provider Practice
Status Tracking
Task Management
Transaction History
Treatment Planning
Video Conferencing
Video Consultations
Visit WebsiteCompare App
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Appointment Management
Appointment Scheduling
Assessment Management
Assessment Notes
Authentication
Automated Scheduling
Automatic Backup
Batch Processing
Bill Payment
Billing & Invoicing
Calendar Management
Calendar Sync
Care Plan Management
Charting
Claims Management
Claims Scrubbing
Client Portal
Compliance Tracking
Confirmation/Reminders
Credit Card Management
Credit Card Processing
Customer Database
Customizable Reports
Document Management
Document Storage
Document Templates
Drag & Drop
EDI
EMR/EHR
Electronic Payments
Electronic Submission
Event Scheduling
Faculty/Staff Management
File Management
Goal Setting / Tracking
Group Notes
HIPAA Compliant
Healthcare Compliance
Initial Assessments
Insurance Eligibility Verification
Insurance Management
Invoice History
Invoice Management
Invoice Processing
Medical Billing
Multi-Location
Multi-Provider Practice
Multiple User Accounts
No-Show Tracking
PCI Compliance
Password Management
Patient Intake
Patient Management
Patient Portal
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Progress Notes
Progress Reports
Progress Tracking
Project Management
Quotes/Estimates
Receipt Management
Records Management
Recurring Appointments
Reminders
Remittance Advice
SOAP notes
SSL Security
Secure Data Storage
Secure Messaging
Self Payment
Self Service Portal
Self-Enrollment
Single Provider Practice
Status Tracking
Task Management
Transaction History
Treatment Planning
Video Conferencing
Video Consultations
Visit WebsiteCompare App

Therabill Feature Reviews

25 reviewers had the following to say about Therabill's features:

Travis S.

Perfect for our Practice

2015-05-11

Pros

New features and updates are always rolling out that enhance the billing, scheduling, and practice management experience.

Cons

It is easy to adjust to the changes, however, and use of them are well documented by the vendor.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Therabill

What features does your practice or provider need in management software? Scheduling, electronic billing, ERA support, custom reports, electronic documentation? Therabill supports all of these!

Source: Software Advice
Helpful?   Yes   No
Read more
Carrol E.

We switched from Kareo to Therabill and the customer service at Therabill is non- existent. They cannot transfer you to another person in the other department as the building is next door.

2018-06-12

We have had the same biller for 13 years and 3 different billing systems and very flexible - she doe not like the feature of therabill at all.

Pros

There were supposed to be improved management reports and features that we are yet to find, as the folks at therabill cannot even help us find that which they are advertising as a benefit.

Cons

The result being that when we had Kareo the previous billing system compatible with WebPT, our bills were automatically sent out by the clearing house, the click of a button.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Travis S.

Affordable, Fully featured Mental Health Practice Management

2012-09-05

Our practice was looking for an all in one, billing/ scheduling/ practice management system.

Pros

- A+ customer support. E-mails are frequently answered with in an hour or less

Cons

Currently, none whatsoever.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Health, Wellness and Fitness company, 11-50 employees)

Lacking in features

2020-09-26

Poor- we will be switching EHR for a software that has more features.

Pros

Clean dashboard that is not overly cluttered

Cons

No patient portal. Unable to copy forward while notes makes charting cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Jane W.

Best deal for what it offers!

2012-05-13

And, the billing/scheduling in one is both cost effective and also helps to ensure that a session is not missed.

Pros

., who don't bill/make as much as some types of providers) *US (IL) based *support is quick to respond *securely located servers, with a set-up mindful of HIPAA

Cons

*actually many cons get addressed when you give feedback and Joe has time to get to it :-) *would be nice to drag an appointment from one time to another (I believe he is working on this as well!)

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Shila R.

Therabill has cut down on my paperwork time.

2014-12-11

Pros

The best part about this product are the billing features.

Cons

My least favorite feature is the schedule/calendar.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Therabill

Use the 30 day free trial to determine if Therabill meets your needs. Also take advantage of the free training.

Source: Software Advice
Helpful?   Yes   No
Read more
Lisa P.

Very Happy with Therabill

2014-10-13

Pros

The ease and simplicity of filing insurance claims, scheduling, and billing is great.

Cons

There really isn't anything that we are not happy with.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Therabill

I highly recommend Therabill to any Counseling/Therapy services. Try it free for 30 days, but you really don't get the full aspect of Therabill in just a 30-day trial.

Source: Software Advice
Helpful?   Yes   No
Read more
Janet G.

great simple software to use

2017-05-08

Pros

It gives you a lot of options to run reports, credit card integration, great dashboard. Great price for everything the software does.

Cons

Patient portal doesn't allow intake paperwork.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Bonnie g.

PT billing software that is not will integrated with documentation system and has many short falls

2018-01-19

Pros

it goes along with WebPT and is affordable for a sole practitioner , easy to print reports and invoices

Cons

is not user friendly, does not integrate well with WebPT , have to do double entries sometimes bc things will not cross over , with self pay pts have to go in and apply to DOS manually will not automatically assign it to a DOS

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tom G.

Easy To Use

2017-05-11

We really like this software, it has been a great improvement for us and we are anxious to see the new additions when they are ready to be installed.

Pros

The color coding is surprisingly not only appealing but very efficient and 'self-sense' rewarding.

Cons

We would like to see more options for our administrators to customize some layouts and reports, would like to see the option to search clients more easily, and move the tab "select therapists" from the bottom corner (it is very hard to get to sometimes).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Denise G.

Very Pleased!

2013-09-21

For years I have been using a different practice management product that required I export to a claims processing service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Racheal G.

Functional for a small or large private practice

2017-07-11

This product has been extremely helpful in reducing time spent on insurance invoicing and reviewing EOBs.

Pros

Within a few clicks I am able to submit claims to insurance companies.

Cons

Some features with finding bills and payment receipts required assistance for me to find when I was initially learning the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nick E.

TheraBill, good tool, non-responsive support

2017-04-21

It is too bad, because our patients do like receiving reminder emails, however until this bug is fixed, we cannot send them reminders, nor can we populate our therapists' Google calendars with their appointments.

Pros

Great features, great value, very intuitive

Cons

Customer support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Chuck M.

Therabill Review

2011-12-07

Would definitely recommend this for an individual provider or a small agency.

Pros

Great from the "billing submission" perspective.

Cons

Difficult for an inexperienced person to decide on which reports to generate, when and how often.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from TheraBill


Thanks for the useful feedback. I would like to respond.

I do want to point out that there is an instructional video for creating customized reports at http://www.youtube.com/watch?v=iKxZ18EJ4zI

I do not feel it would be wise for Therabill to dictate when, how often, or even if you should create reports. Therabill caters to a large audience, from solo providers to groups over of 100 providers. There are some commonly needed pre-made reports if you need them under Filing -> Reports. In addition to the commonly used pre-made reports, I will put up some report examples from the customized reports.

Therabill does give you the ability to enter a "Deposit Date" with each of your payments entered. This could be used to reconcile your payments.

Read more
Radhika B.

Great for new starter business

2018-02-08

Pros

Easy to use software with great self training modules.

Cons

Sometimes it may take few days to schedule training's because customer supports are busy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Adam W.

Completely thrilled with Therabill

2011-12-30

I would recommend Therabill to any provider just beginning a practice, as we were, as well as to an existing provider looking for a more concise form of record keeping and billing.

Pros

Customer service (we typically receive a response within an hour) Therabill's ability to change with our needs Easy to understand language Clear explanation of each field Cost effective Creator very in touch with the needs of therapist and their language

Cons

I do not have any negative issues.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chuck L.

Therabill review

2015-05-20

Pros

Therabill is easy to complete session notes, scheduling, and to complete billing

Cons

Therabill at times will "stop running scripts" which means that I have to log out and then back in to complete my tasks

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Therabill

It is a one stop shopping software that is easy to use

Source: Software Advice
Helpful?   Yes   No
Read more
Anny G.

Complicated set up

2019-11-19

Customer service can be greatly improved.

Pros

Having all the demographic and clinical information in one site.

Cons

Also to set up text appointment reminder, you need to know the phone carrier of the patients phone service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Arni C.

Great for solo or small group practice

2017-05-11

We have 10 clinicians and this software is great. it is very easy to use and learn. The billing features work well but for a large organization would not be robust enough.

Pros

Very intuitive, adequate customization, lots of training videos, reachable/live customer support, easy to learn.

Cons

Could be more customizable, billing features are not as robust for larger practices, wish there was a better way to track disbursements to clinicians i.e. better payroll feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Cynthia D.

TheraBill was a life saver

2010-08-08

If you are a therapist doing your own billing, I HIGHLY recommend that you try TheraBill.

Pros

It sends my insurance claims electronically and I get payment much much faster from the insurance companies.

Cons

I can't think of any cons at this moment.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cathy C.

Therabill hits the mark in electronic billing

2020-12-22

I loved that unpaid insurance claims were near zero.

Pros

Therabill worked with Web PT to streamline billing processes. Claims went out to the correct insurance, payments were posted correctly to accounts and aging was extremely small and manageable.

Cons

Trying to find how claims were paid, how to change posting errors or changes was not as user friendly as it could be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Monica K.

Therabill review

2016-09-15

Pros

Ease of use and learning is great. The billing is easy to send to healthcare organizations.

Cons

Time consuming having to go into each session billed to check the ICD10 before billing each session.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering Therabill

Ease of billing to healthcare organizations is great, once you get done correcting the claim with the ICD10 code. The ERA section is very easy to use. I like the ease of use of the dashboard and the easy access to videos on You Tube. The customer service is always friendly and helpful.

Source: Software Advice
Helpful?   Yes   No
Read more
Anastasia I.

The people at Therabill are incredible!

2015-02-27

Pros

They have incredible customer service! When we signed up with them, we were on the phone several times a day.

Cons

Still, there are a few things in the reports I would like to change like calculating payments coming from different sources in order to pay biller vs therapists.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Therabill

It is a very user-friendly software with incredible customer service.It's very good for small practice.

Source: Software Advice
Helpful?   Yes   No
Read more
Angela L.

2013-04-14

I can submit all of my insurance claims through here.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Keri C.

Therabill is great!

2011-12-08

I recommend this program for anyone billing insurance for private practice.

Pros

Easy to use, a few clicks to submit a claim and many features that make tracking claims, payments etc. a breeze!

Cons

Non at this time

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more