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Theralytics  Logo
Theralytics
4.9
(50)

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Practice management for applied behavior analysis therapists

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(1)

Theralytics Features

Features Summary

Functionality

4.7

/5

50

Total features

33

2 categories

Theralytics features

ABA Data Collection
Access Controls/Permissions
Appointment Management
Appointment Scheduling
Assessment Management
Behavior Tracking
Billing & Invoicing
Calendar Management

Common features of Patient Portal software

API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Automated Scheduling
Bill Payment

Price starts from

15

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

50

Price starts from

15

Per month

visit website

Total Features

33

Unique features

  • Visual Analytics

  • Payroll Management

  • Learning Management

  • For ABA Industry

Functionality

4.4

/5

2.5K

Price starts from

29

Per month

visit website

Total Features

121

Features in Common

21

Unique features

  • Customizable Forms

  • Dunning Management

  • Customizable Templates

  • EDI

Functionality

4.6

/5

363

Price starts from

65

/user

Per month

learn more

Total Features

215

Features in Common

24

Unique features

  • Charting

  • Role-Based Permissions

  • Chat/Messaging

  • Client Profiles

Common Theralytics comparisons

Theralytics  logo
SimplePractice logo
Theralytics vsSimplePractice

Reviewers who mentioned features said:

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Brynna L.

Verified reviewer

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful Customer Service, Great Quality Product

Reviewed a year ago
Pros

The customer service has truly been top notch, especially for a company newer to billing. They are extremely responsive with our questions, and receptive to customer feedback. I recommend this software to colleagues frequently. The app works perfectly, the billing is smooth, and we've never experienced technical issues. Everything is extremely intuitive, which is so improtant because we can train our staff on it very quickly. After experiencing many issues with other practice management products when I worked at other companies, I am so grateful that we found Theralytics.

Cons

Theralytics is unable to create a superbill with the full information needed for insurance to reimbursed out-of-network families. The actual direct billing is incredibly smooth, but for our private pay clients who need superbills, we've had to get creative with workarounds. They did also offer to custom-create this for us, but the price was pretty significant and outside of our budget as a small company.

SK
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Sam K.

Mental Health Care, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Theralytics has been indispensable to our ABA practice

Reviewed a year ago
Pros

We are a relatively new company and we interviewed several Practice Management Software providers before choosing Theralytics. We found that Theralytics provided all the features we needed in one package. Others may have additional features we would never use making them overly complicated and some don't have some important features as part of their system. It is also useful that they offer data collection....

Cons

The payroll functionality could be improved. Currently, there is no way to get it to calculate holidays as 1.5x rate, so I have to do some manual calculations.

AR
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Anonymous Reviewer

Verified reviewer

Mental Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buyer Beware - Under-developed/Glitchy software will cost time, money, delayed payments...

Reviewed 2 years ago

Theralytics customer support was responsive when the issues were minor, as we were patient as they seemed intent on improving their fledgling software. But once we began pushing for fixes that had proven to and were continuing to cost our business significant amounts of money, they became increasingly defensive, refused to offer any assistance let alone express any motivation in fixing the fatal flaws in their programming. In fact, they ejected our staff from a troubleshooting meeting for asking clarification questions and banned us from customer support and the CEO became a non-identity, not responding to attempts at communication.

Pros

For a budding company, their fee schedule was the number one appeal as they fall in the lower tier cost-wise. That would be followed by they're responsiveness and customer service which up-front was pretty good, but then again, it had to be because the glitches and troubleshooting problems are constant. We have felt like beta testers, which was fine when the glitches were just irritating and not necessarily vital flaws, at least we thought...

Cons

The biggest con is the monumental amount of time, effort, money, delayed payments, claim resubmissions, etc., etc. you will end up having to devote to the errors inherent in Theralytics' system. Here's a partial list of the flaws we've had to deal with: 1. More than 6 months worth of miscalculated conversions of time to units, i.e. 5 units billed for a 3 hour session or 10 units billed for a half-hour...

Vendor response

We apologize for your experience and welcome you to email support@theralytics.net for any troubleshooting issues. This review does not align with our core values and also does not align with the positive feedback from other reviews on Capterra. While we cannot comment on individual technical issues on this page, our CTO is more than happy to discuss any escalated technical concerns with our clients directly.

AK
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Alexandra K.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great interdisciplinary scheduling/ data collection software

Reviewed 3 months ago

Our organization has had a very positive experience with Theralytics. We have been able to use it across clinics and disciplines in a nationwide company with relatively few issues. Any issues that have presented are always addressed quickly and efficiently by their customer service team.

Pros

This product is user friendly in a multidisciplinary clinical setting. Our organization used this software both for Speech and Language Pathology practitioners as well as ABA clinicians. Both disciplines used this software for scheduling, data collection, and billing and have had a great experience. It is one of the only softwares that we have come across that is so easily customizable across disciplines.

Cons

Occasional crashes on the app or website, but these are addressed efficiently.

LA
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Luiza A.

Education Management, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Software

Reviewed 2 years ago

I love working with Theralytics and their team. They always respond fast and help in everything we need help with regardless of the area, such as scheduling, billing, etc.

Pros

I love the ease of Theralytics, the fast customer service, the executive team that jumps in whenever issues need to be handled by them, the ease of billing, and everything else in between. I love using them in comparison to other vendors because they’re super easy, fast, reliable, affordable, professional, and highly competitive with their competitors.

Cons

The app used to be a work in progress but it was upgraded and has been showing amazing results.

EA
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Eleanor A.

Individual & Family Services, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Theralytics Review

Reviewed 3 years ago

The overall experience has been wonderful with Theralytics. Time spent on billing has decreased. Time spent checking on completed schedules has decreased. These decreases have lead to an increase in time I can spend with clients.

Pros

This software is so easy to use. It’s a simple process to add clients, workers, and insurance. The color coded schedule makes it easy for me to see what is going on in a week's time. It was really important to me that my line therapists be able to account for their sessions on their own without me having to track them down. This software has made it so simple for them to account for sessions, whether completed or canceled. Also, the support I received from inquiry to actually using the system has been excellent.

Cons

Nothing at this point. My experience with Theralytics has been great.

AB
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Amber B.

Mental Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Service

Reviewed a year ago

I’ve had a wonderful experience and I am so happy to work with the company. As a new small business owner, they’ve made my experience with billing, data collection, and practice management a breeze. I look forward to continuing to work with them.

Pros

The software is easy to use and works on all devices. I’ve found it easy to train new employees on it. It also streamlines most of our services and provides a central location for everything.

Cons

Occasionally, the app for the phone/tablets will glitch or run slow.

ML
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Meghan L.

Mental Health Care, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A++ Customer Service and Easy to Use Product

Reviewed 2 years ago

I'm so happy to have found this company and to have the assistance they provide with billing headaches!

Pros

Once set up, it's intuitive and when it's not, I receive support and solutions quickly.

Cons

I wish the data collection was more inclusive of ABA related targets, though I understand that it's being developed to include additional, more advanced features.

SL
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Susan L.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Theralytics Review

Reviewed 2 months ago

Overall, we have had a great experience using Theralytics. The software is easy to learn, easy to use. Data collection is convenient and efficient and goals can be individualized for each client. We needed practice management software to use across disciplines, and this software has fit the bill. Even more impressive has been their customer service which is responsive and willing to make changes based on feedback.

Pros

Theralytics is easy to learn and use. Customer service is responsive and offers a personal approach to software. It can be used across disciplines for scheduling, individualizing goals, data collection/SOAP notes and billing.

Cons

Currently the SOAP notes are in a standard format, but can be customized at an extra cost. They’ve said they plan to release new upgrades including several new cost-free templates in early 2023.

JP
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Jose P.

Individual & Family Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spectacular program and team!

Reviewed 2 years ago

the most important component from my end has been the customer service and the rapport I have the the management team. The fact that I am able to get in touch with someone right away and get all the answers I need in a very prompt manner has made a significant impression on my end. I'm a clinician, who wants to be a clinician. I do not want to have to worry about billing, and scheduling, and the busy work that is not very clinical. The Theralytics team, along with the software have made learning a lot of the back office processes very easy. I am in regular contact with [SENSITIVE CONTENT HIDDEN], with random and weird questions and scenarios and he has always been able to answer my questions and support me in the process or get me in touch with someone in their team to support me.

Pros

From day 1, from the first interview with them reviewing the platform, EVERY single question has been answered with respect and virtue. As a small practice, the Theralytics team has been able to guide me and support me with a lot of the questions and concerns. Not only does it come with great and prompt customer service, they platform is very easy to use. both for the experienced clinician that has experience with multiple platforms, and the newest member of the team with no experience at all.

Cons

The data collection/reporting component is improving. This is not a complain at all, specifically because they are very receptive to the feedback given and support accordingly.

TR
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Tiffany R.

Mental Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User friendly software and great support team

Reviewed 2 years ago

Overall we have received quality support and enhanced our systems using an affordable service. Other platforms we have tried have been cumbersome, difficult to train on, and/or completely unaffordable for a small business. While Theralytics still has some adjustments to make that could make our overall user experience better, we do recommend this product.

Pros

Our team enjoys how easy the system is to utilize for scheduling, session notes, and authorization tracking. It allows us to complete the majority of our practice management needs within one platform that is reasonably priced. The support team has been incredibly helpful, is very responsive, and willing to hear feedback about how their product could be improved.

Cons

We find that there are still many limitations within the data collection and graphing portions of the software. We are aware that more features are coming in the future, but for now this limits our ability to efficiently program for our current clients.

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Vanessa H.

Verified reviewer

Mental Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank goodness for Theralytics!

Reviewed 6 months ago
Pros

One of the biggest concerns of any ABA business owner is billing; to get claims sent correctly, getting paid, and if there are any denials, to go after those denials. It would take me hours to do the above and follow up on all of the claims. Thankfully, theralytics' billing team are on it. I'm able to focus on other aspects of the business because I know that my claims are being sent correctly. Also, the administrative team, support team, leadership team, and billing team are only an email away so if I have questions on anything, someone will always respond back with a solution within 24 hours.

Cons

The bulk electronic signatures, through the providers side, would be a nice feature to add. Currently, parents are able to bulk-sign for their sessions through the parent portal but some parents are not as electronically-savvy as others. Pulling all outstanding session signatures on the provider's end would help but the current set up is absolutely not hindering the completion of SOAP notes at all.

JW
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Jessica W.

Individual & Family Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software!

Reviewed 8 months ago

Theralytics has been crucial to my business operations. I am very happy with them.

Pros

Theralytics is very user-friendly and easy to customize for your needs. Support is very responsive and takes great measures to meet consumer's needs.

Cons

Theraltytics does not currently offer comprehensive scheduling tools or employee performance management. The app also glitches often. However, support is working on all these improvements.

AW
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Amanda W.

Mental Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Impressive

Reviewed a year ago

Having Theralytics has made running an ABA practice much simpler and much more organized. From the billing ease to the customer service, from data collection to organizing client/therapists documents, it’s a one stop shop for keeping everything running smoothly.

Pros

Theralytics is both visually appealing and very user friendly. Onboarding was simple and not as time consuming as some other top practice management systems. Their customer is second to none, their team is proactive, listens and acts on requests, and are extremely responsive. Theralytics has made growing our practice a breeze. Having them is a top necessity in what makes our practice run day to day. They are very cost effective also, and is also available for billing needs.

Cons

Data collection has been missing some components however the team has listened and actively added in needed features.

AC
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Amy C.

Human Resources, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fabulous software

Reviewed 2 years ago

It gives us universal scheduling and everyone can be on the same page and have the same information. It has really made scheduling/changes and getting information to the right people very easy.

Pros

Scheduling is the biggest part of what we use. It is user friendly and staff have an easy time using it. Customer service has always answered in a timely manner and honored any requests we have had. They are very easy to work with and always accommodating.

Cons

At times parents have a difficult time navigating the software and need assistance. They would like for there to be a submit button once the schedule is completed. This way they wouldn't be notified of every change when the schedule changes.

DC
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Darcy C.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Full ABA business support

Reviewed 3 years ago

It's been great.

Pros

I use Theralytics to handle all of my billing, scheduling, employee management, and data storage. It's very user friendly, the customer service is responsive, and it does everything I need it to do. It does all of the same activities as the larger aba management software companies do but for a fraction of the cost. As a small, new company, I need a lot of value for my money, and I get that with Theralytics.

Cons

Whenever I need to make a change for billing purposes, I have to go to several different locations and repeated make the same change.

EK
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Emily K.

Individual & Family Services, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptional

Reviewed 2 years ago
Pros

I am a newer ABA business owner and was feeling daunted by the billing, scheduling and HR organization involved with operations. I sat through a ton of demos with practice management software companies and Theralytics was far and away the most impressive in terms of user experience, customer service, and value. As I continue to scale and develop my company, Theralytics has met my needs at every step. I feel very supported by their customer service and all of my staff find it very easy to use. It's extremely affordable and user friendly relative to competitors! Highly recommend.

Cons

I don't have any cons - Theralytics has been nothing but helpful for me.

KB
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Kelly B.

Individual & Family Services, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can't beat the customer service

Reviewed 2 years ago
Pros

Theralytics is a one stop shop. There practice management system is user friendly. The data collection although in infancy stage is effective. The team is also very receptive to feedback to better the software. The billing is also top notch. We all miss submitting claims from time to time before the weekly bill out. However all you have to do is email the billing department and your missed claims are immediately processed. Their customers service is like no other and their [SENSITIVE CONTENT HIDDEN] is very responsive and supportive. The entire team is very dedicated to helping their clients no matter how big or small you are.

Cons

I truly am not disappointed. I would like to see the data collection develop more features, which have already been shared with the team.

JC
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Jacob C.

Education Management, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I wish we would have chosen them first. Scheduling to data collection to billing-we use it all

Reviewed 3 months ago

Customer service is quick to respond and hop on a zoom to help fix anything or answer and questions. We were spending so much money on our other practice management software and didn not get the same return on billing or overall service.

Pros

Their upfront data pull made the hassle of switch softwares much more bearable. I love the easy of use and the geofencing, mobile features for my staff in the home and schools.

Cons

We would like to make custom intake forms, it is an extra cost

JG
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Jennifer G.

Mental Health Care, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Decision EVER

Reviewed 3 years ago

We are beyond impressed with the software and support we have received from Theralytics and recommend it to any new practice.

Pros

The one-stop system has definitely made this program the best investment for our agency. The data collection program is simple, clean and user friendly. We are so impressed with the billing department and attribute our successful first months to Theralytics.

Cons

The only grievance we have with the data software is the graphs; we are unable to utilize them for our reports due to not entering baseline data from previous reporting period.

KS
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Kari S.

Mental Health Care, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent team to work with!

Reviewed 5 months ago

The company as a whole has been extremely user friendly and responsive to any questions or needs. They always take the time to explain and confirm that the customer is satisfied before moving on to other customers.

Pros

The integration of data, practice management, and billing in one package makes this a seamless process. The information for all individuals is housed in one system so it is not necessary to import data into the billing software from another collection system.

Cons

I have had no issues to report. Whenever there was a question about a bill, or note the response time was minimal.

MB
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Madonna B.

Mental Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Saved a lot of time

Reviewed 2 years ago

I'm using the system since November and I loved it. Amazing support, I love a fact that they not only fix the problems , but they explain to you as well. Saves me a countless hours. I use it only scheduling and billing. I wish we can upload our templates of session notes, unfortunately they done have this option yet, and if I let them to do it is very expensive. I still use other data collection system. Hope I can transfer all to Theralytics soon

Pros

We use Theralitycs for Scheduling and billing. Easy to use and create a claim. Excellent support team.

Cons

We are not able to upload our forms, or templates. Really want to use for session notes as well, but at this system has very limited option of session notes, compare to insurance requirements.

DT
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David T.

Individual & Family Services, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reduces chaos and give you time to be more productive

Reviewed 2 years ago

The support from Theralytics is amazing. I've worked with other EHR and billing programs before and the customer service was low to mediocre. Theralytics is quick to respond and resolve.

Pros

I like that the program communicates with insurances and provides all remittance information.

Cons

The signature process is not as user friendly as we would like. There is limited options for affordably personalizing the software. However, the software is user friendly and needs minimal personalization.

CC
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Cody C.

Education Management, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Product, Even Better Service

Reviewed 3 months ago
Pros

Theralytics has played an essential role in allowing our therapists to track our clients progress, and creating individualized goals that represents exactly where our clients are. It is so detrimental to have goals that fit our clients exact needs. We appreciate the ability to type in the goals as they need to be versus pre-populated goal banks that may not always fit exactly what the goal is. Theralytics understanding of what the client, therapists and payors need to be successful is evident in navigating the platform. There isn’t another online platform we have found easier to navigate and execute daily tasks (i.e., scheduling, billing, note writing, data collection).

Cons

One barrier we have found is data collection not having an embedded curriculum (i.e. PEAK or VB MAPP).

EC
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Evelyn C.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Integral component of my company

Reviewed a year ago
Pros

Theralytics has become integral in the success of my agency. The software has made the day to day data collection and practice management seamless. The billing team team has effectively retrieved tens of thousands of dollar in denied claims for my company. The team at Theralytics provides unmatched support. If you are starting a ABA company you are in good hands with Theralytics.

Cons

I am happy with all aspects of the software.