Theralytics  Reviews - Pros & Cons, Ratings & more

Noteable

CentralReach

SimplePractice

AlohaABA

Rethink

Catalyst

Theralytics is a cloud-based, comprehensive practice management solution for ABA and other therapy providers. It unifies scheduling, billing, data collection, documentation, payroll, and reporting in a single, user-friendly platform, enhancing efficiency and workflow.

Theralytics 

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Their dedication and commitment to ensuring we could seamlessly navigate their system were truly remarkable.

Executive Director

I've had only excellent experiences with Theralytics. The customer service and tech support are outstanding and incredibly responsive.

Owner

An entire years' worth of claims denied as duplicates because the system is incapable of correctly bundling alike sessions (no warning of this at all from Theralytics).

Executive Clinical Director

The data collection program is simple, clean and user friendly. We are so impressed with the billing department and attribute our successful first months to Theralytics.

CEO 

I love that the Theralytics team will train our team how to use the system and really take the time to make sure it’s understood. Adding the billing service has been amazing.

Executive Director 

Ve had a wonderful experience and I  am so happy to work with the company. As a new small business owner, they’ve made my experience with billing, data collection, and practice management a breeze.

Communication is great between our company and the Theralytics team. They have worked directly with our billing team to get everything set up and going and it has been a great experience thus far.

Clinical Director

Site is clean and easy to navigate. Not too much training needed and onboarding was great.

We loved how user friendly it was for the providers as well as us as owners.

I love that I can utilize Theralytics for general practice management. I feel prepared for an audit at any time.

BCBA

I looked at many practice management systems and the team at theralytics was the most personable. The cost is great for small practice and start up.

The one-stop system has definitely made this program the best investment for our agency.

It was really important to me that my line therapists be able to account for their sessions on their own without me having to track them down.

There is limited options for affordably personalizing the software.

Director

Customer service is quick to respond and hop on a zoom to help fix anything or answer and questions.

Program Director

At times parents have a difficult time navigating the software and need assistance.

Clinical Director/BCBA

From the billing ease to the customer service, from data collection to organizing client/therapists documents, it’s a one stop shop for keeping everything running smoothly.

Reduces chaos and give you time to be more productive.

AccuPoint

WebABA

Theralytics is easy to input data and take accurate notes

Theralytics is awesome

Hi Veronica,

Thanks for the awesome feedback! We're thrilled to hear that you're finding Theralytics easy to use for inputting data and taking accurate notes. We appreciate your mention of the app crashing during sessions, and we're actively working on enhancing stability. Your support means a lot to us!

- Theralytics Team

Overall live using Theralytics and would recommend it highly to all ABA clinics. 

Theralytics easy to use 

Hi Lazaro,

Thank you for your fantastic review, Lazaro! We’re thrilled to hear that Theralytics has been easy to learn and versatile enough to meet your needs in data intake, scheduling, and treatment planning. Your feedback on occasional crashes causing note loss is very helpful, and we're working on improvements to ensure a smoother experience. We truly appreciate your support and recommendation to other ABA clinics!

- Theralytics Team

We Care ABA

Hi Waleed,

Thank you for the glowing review, Waleed! We’re thrilled that Theralytics’ user-friendly interface, affordable pricing, and setup team have made such a positive impact on your practice. It’s great to hear that you’ve found everything you need without the bulk of other systems. Your feedback means a lot to us, and we’re excited to continue supporting you with tools that streamline your workflow!

- Theralytics Team

Theralytics review 

Hi Melissa,

Thank you for your feedback! We're happy to hear that the platform's design has been easy to use for you and your agency. We understand that outages can be frustrating and we sincerely apologize for the inconvenience this has caused. Rest assured, our team is actively working on finding permanent solutions to this issue. If you have any specific suggestions, questions, or concerns regarding Theralytics, please let us know, and we would be happy to review how we can improve stability. 

Your feedback and support is greatly appreciated!

From onboarding to ongoing customer support, the Theralytics team has been exceptional. We have always felt supported and confident in using the platform. Additionally, the price point is highly competitive. I highly recommend Theralytics for its efficiency and excellent customer service.

Theralytics is Amazing! 

Thank you for this awesome review! 

We're super happy to hear that our team has been helpful and that you're finding our platform easy to use. It's great to know that we were able to decrease time spent on billing for your agency and we appreciate your feedback regarding clearinghouse integration. If you have any specific suggestions, questions, or concerns as we continue to improve, please do not hesitate to reach out and we would be happy to review your inquiries together. 

Thanks again for choosing Theralytics!

Theralytics is excellent 

Hi Wassim,

Your feedback has been incredibly helpful! It’s great to hear that Theralytics has been user-friendly and reliable for your agency. We want to thank you for mentioning concerns regarding report customization and system integration. A team member will be reaching out to you to review any specific suggestions or questions you may have. As we continue to improve our platform, your input is greatly appreciated. 

Thank you again for all of your support! 

The overall experience has been amazing! 

Great Software!

Hi Aslam,

We are so glad to hear that our scheduling and reporting features have met your agency's needs and that our platform has boosted your company's efficiency. Your feedback means a lot to us and we would be happy to review any suggestions you may have regarding a messaging feature. If this is something you would like to add to our Feature Request List, please don't hesitate to reach out, and we’d be happy to support you! 

Thanks again for sharing your experience!

We first became customers of Theralytics in 2020, utilizing their BCBA startup services as we embarked on starting our company. From the very beginning, the support we received from [sensitive content hidden] was unparalleled. Their dedication and commitment to ensuring we could seamlessly navigate their system were truly remarkable.

The amount of time and effort [sensitive content hidden] invested in our success went far beyond our expectations. They were always available to provide guidance, answer questions, and offer solutions, making the startup process much smoother and more manageable.

What stands out the most about Theralytics is the culture of exceptional service they have cultivated within their company. Every interaction with their team, regardless of the individual, has been characterized by a genuine desire to help and support their customers. This level of care and dedication is rare to find in today's world, making Theralytics a standout provider in their field.

The support we have continued to receive over the years has only reinforced our positive experience. Theralytics has proven time and again that they are committed to their clients' success and well-being. Their team's expertise, coupled with their unwavering commitment to customer satisfaction, has made a significant impact on our company's growth and development.

In a world where exceptional customer service can be hard to come by, Theralytics is a breath of fresh air. We wholeheartedly recommend their services to anyone in need of reliable, supportive, and dedicated partners. Thank you, Theralytics, for consistently going above and beyond!

Exceptional Service and Support from Theralytics

Hi Darnethia,

Thank you so much for your review of our platform! We're super happy to hear that our startup services and support have been a big help to your company since 2020. We take a lot of pride in providing great service, so it's awesome to know you've noticed our efforts in every interaction with our team. We get that there can be a bit of a learning curve at first, and we really appreciate you pointing that out. We're working on making transitions smoother, and your feedback is incredibly valuable to us. We'd love to hear any more suggestions you have for improving our platform. Thanks again for recognizing our hard work and for choosing Theralytics!

Theralytics Team

highly recommend. I have used several other ABA interfaces and theralytics is the best of all of them

Great Scheduling and Billing for ABA companies

Hi Emilia,

My name is Kody Victor and I'm part of the Customer Success Team at Theralytics. We are thrilled to receive your review and would like to express our sincere gratitude for taking the time to share your thoughts about our ABA platform. Your feedback about its efficiency, ease of use, and your preferences is truly motivating. 

At Theralytics we're committed to providing top-notch service, and your endorsement reinforces our dedication. If you have any further feedback or suggestions, please don't hesitate to reach out, and we’d be happy to support. 

Thank you!

Customer service is amazing and very helpful! Responsive team that actually wants to help resolve your issues. Theralytics is easy to use and does not require a lot of training. :) 

8 month review of Theralytics 

Hi Lisa,

Thank you so much for sharing your feedback on Theralytics! We are thrilled to hear about your positive experience with our customer support team. Your recognition of our dedication to resolving inquiries is greatly appreciated, as we strive to provide exceptional service.

We're also excited to learn that you've found value in our efforts to create a user-friendly experience. That's been a key focus for us from the very beginning.

Regarding your insightful comments about the graphs, our Customer Success Team will be in touch. We believe your suggestions could be incredibly valuable in enhancing our service. We'll be reaching out shortly to arrange a meeting where we can discuss your ideas in more detail.

Thank you once again for taking the time to help us improve. We look forward to our continued collaboration.


Overall experience is great still learning all the features would like more explanation/videos on how to use certain features

Hi Jaclyne,

Thank you for taking the time to share your experience with Theralytics. We're thrilled to hear that you find our issue resolution process efficient and the recurrence feature in our scheduling system helpful for monthly planning.

We understand your concerns regarding the client/user addition process and the manual input of dates. Our team is continually working on streamlining these features to enhance user convenience. We appreciate your feedback as it guides our efforts in improving our system.

We're glad to know that your overall experience with Theralytics has been great. We recognize the importance of user education, and we're committed to providing more comprehensive 1-on-1 training, guides and tutorial videos. 

Your feedback is invaluable to us, and we're grateful for your continued support. Thank you again for taking the time to review us!

- Theralytics Team



Theralytics has helped my company grow more efficiently we have tripled in size over the past few years and Theralytics has helped myself as the owner to keep things organized. I love that I have the ability to review all aspects of my company at anytime from anywhere. 

Theralytics has exceeded all expectations!

Extremely satisfied overall!  Will not be changing my program any time soon.  Love the billing!

Theralytics is very worth the money!

It works for most of our needs

Hi Cara!

Thank you for your review and sharing your experience with Theralytics. We're glad to know that our software has been able to meet most of your needs, especially with the user-friendly scheduling and compliance with insurance billing guidelines. 

We value your feedback regarding the efficiency of the data collection process and the need for more customizable reports. We understand how crucial these aspects are for your operations, and we're sorry to hear that they haven't met your expectations fully. Your comments have been forwarded to our product development team who are continuously working on improvements to provide a better experience for all our users.

The insights provided by RBTs are highly valuable to us, and we are committed to making necessary changes to improve the efficiency of our data collection module. We also appreciate your suggestion for more customizable reports.

It's great to know one of our team members were helpful in addressing your questions and ensuring the product fit your team's needs. We take pride in our customer service and are glad to know that it was a significant factor in choosing Theralytics.

Your feedback is crucial in our ongoing efforts to deliver a superior product and service. Thank you once again for your review.

Best Regards,

Customer Success Team







I will suggest an email reminder system so you can remind both of client and therapist to be notified if the session is canceled. Some of our therapist feedback that the notes sometimes are not saved for some reason. 

Good overall, just a little suggestions and feedbacks

Overall, we have had a great experience using Theralytics. The software is easy to learn, easy to use. Data collection is convenient and efficient and goals can be individualized for each client. We needed practice management software to use across disciplines, and this software has fit the bill. Even more impressive has been their customer service which is responsive and willing to make changes based on feedback.

Theralytics Review

This has been a great practice software. 

Great practice management 

Excellent customer service. Emails are responded to that same day. Never had an issue with the site going down, outages or loss of information.

Excellent product. Easy to use, no learning curve, great customer service/onboarding

Wonderful Customer Service, Great Quality Product

Integral component of my company

Theralytics has been indispensable to our ABA practice 

The support from Theralytics is amazing. I've worked with other EHR and billing programs before and the customer service was low to mediocre. Theralytics is quick to respond and resolve. 

Reduces chaos and give you time to be more productive

Can't beat the customer service

I love that I can utilize Theralytics for general practice management. I feel prepared for an audit at any time. I also love that I can use them for data collection and billing services. I like having everything together with streamlined communication and top notch customer service.

Quality, Efficiency, & Affordable

It gives us universal scheduling and everyone can be on the same page and have the same information. It has really made scheduling/changes and getting information to the right people very easy. 

Theralytics Reviews

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