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TheraNest vs DrChrono Comparison
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Good recommendations?
Overview
TheraNest Mental Health is a practice management and therapy notes tool that allows users to keep track of health records...
Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
39
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
They have superb customer service. I really liked how attentive they are to your needs and are very open to making sure your issues are resolved.
Dr. Holly S.
In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.
Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.
Pros
DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.
I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.
The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.
Cons
I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.
Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.
I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.
Cons
Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.
Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.
Labs are always a problem they never receive it. With that situation of the labs i can tell that maybe is the labs company and not the Drchrono, but im not 100% sure whos guilty for that.
Key features
- Total features107
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Audit Trail
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Case List Management
- Case Management
- Charting
- Chat/Messaging
- Child Welfare Management
- Claims Management
- Claims Scrubbing
- Client Management
- Client Portal
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Decision Support
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EMR/EHR
- EPCS Compliant
- Electronic Claims
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Employee Management
- Exercise Library
- Faculty/Staff Management
- For Cardiologists
- For Chiropractors
- For Dermatologists
- For Family Medicine
- For Group Therapy
- For Healthcare
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Obstetrics & Gynecology
- For Ophthalmologists
- For Optometrists
- For Orthopedics
- For Pain Management
- For Physical Therapy
- For Podiatrists
- For Primary Care
- For Psychiatrists
- For Urologists
- Formulary Management
- Goal Setting/Tracking
- Group Notes
- HIPAA Compliant
- Handwriting Recognition
- Healthcare Compliance
- Historical Reporting
- Image Management
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Mobile Access
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Onsite Registration
- Order Entry
- Outcome Assessment Tools
- Paper-Based Claims
- Patient Flow Management
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Physician Management
- Physician Scheduling
- Practice Management
- Prescription Renewal
- Progress Notes
- Progress Reports
- Progress Tracking
- Quotes/Estimates
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Role-Based Permissions
- SOAP notes
- SSL Security
- Scheduling
- Secure Data Storage
- Secure Messaging
- Self Check-In/Check-Out
- Self Payment
- Self Service Portal
- Task Scheduling
- Team Notes
- Teletherapy
- Therapy Notes
- Time Tracking
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Waiting Room
- Voice Recognition
- Workflow Management
- Total features111
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Audit Trail
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Case List Management
- Case Management
- Charting
- Chat/Messaging
- Child Welfare Management
- Claims Management
- Claims Scrubbing
- Client Management
- Client Portal
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Decision Support
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EMR/EHR
- EPCS Compliant
- Electronic Claims
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Employee Management
- Exercise Library
- Faculty/Staff Management
- For Cardiologists
- For Chiropractors
- For Dermatologists
- For Family Medicine
- For Group Therapy
- For Healthcare
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Obstetrics & Gynecology
- For Ophthalmologists
- For Optometrists
- For Orthopedics
- For Pain Management
- For Physical Therapy
- For Podiatrists
- For Primary Care
- For Psychiatrists
- For Urologists
- Formulary Management
- Goal Setting/Tracking
- Group Notes
- HIPAA Compliant
- Handwriting Recognition
- Healthcare Compliance
- Historical Reporting
- Image Management
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Mobile Access
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Onsite Registration
- Order Entry
- Outcome Assessment Tools
- Paper-Based Claims
- Patient Flow Management
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Physician Management
- Physician Scheduling
- Practice Management
- Prescription Renewal
- Progress Notes
- Progress Reports
- Progress Tracking
- Quotes/Estimates
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Role-Based Permissions
- SOAP notes
- SSL Security
- Scheduling
- Secure Data Storage
- Secure Messaging
- Self Check-In/Check-Out
- Self Payment
- Self Service Portal
- Task Scheduling
- Team Notes
- Teletherapy
- Therapy Notes
- Time Tracking
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Waiting Room
- Voice Recognition
- Workflow Management
Integrations
- Total integrations4
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
- Total integrations29
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
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