Ensora Mental Health vs Qualifacts Insync

SimplePractice

Tebra

TherapyNotes, LLC

athenaOne

AdvancedMD EHR

Therasoft Online

A good system

The support people were outstanding [SENSITIVE CONTENT HIDDEN] was hands on all the time and I could not have asked for better support

Great change of EHR

I am hopeful once we are using it regularly and our remaining issues are ironed out this will be a long term EHR

Good EHR, Terrible Launch

We ended up discontinuing the software and went with another software that was more user-friendly and designed with mental health counseling needs instead of medical office needs.

InSync

I'm the CEO of a  Community Mental Health Center with multiple programs and sites and growing. This software has the capability to grow with us which is great. I would recommend this product to similar programs, small or large. 

Great Product!!

While the beginning parts were rocky, overall, our office is very happy with the program.  We have seen an improvement in workflow as well as in revenue.

Psychology and Counseling Center - Insync Review: Billing and Scheduling

Insync is a great EMR system that tare of multiple businesses at the same time. We have a Behavioral/Mental Health business, Home Health Care, Adult Day Care Center, A Medical Center, and a Recovery Center all operating through Insync.  They have gone above and beyond all expectations which has truly been a delight.  If I ever need anything they have my back in helping me through any issues or changes.  

Fundamentally sound

I love the product

InSync is quality software that has many exciting functions; the support with our transition has been excellent and we have been able to customize the system to meet most of our needs. 

New InSync User

Our overall experience with InSync was great! There were much fewer "disconnects" between what the sales team promised and what was actually delivered than we expected. Their company is highly organized and the process from sales to use was very transparent. In the areas where the software fell short, their team was able to provide a workaround for our practice in the short-term while their development team was notified to make long-term adjustments. The implementation process happened in the midst of the COVID-19 outbreak. Which for us meant moving our on-site implementation to virtual. With that being said, InSync was still able to provide a good implementation for our practice all through Zoom calls - which further speaks to how well trained and adaptable their staff is.

Customizable software for practices that operate differently from the rest!

Overall, the InSync team has been great though!  The sales force was not pressuring, very patient with our many questions and multiple demos!  The implimentation team was amazing and we always had access to them through the process to launch right on time according to our needs.  And also, the trainer Adelia was the absolute best - amazing in training our staff who are at many different levels of tech savey ness! 

InSync has been a huge upgrade for us!

Great customer service

We looked for years for an affordable solution to our EMR needs....FINALLY...InSync!!!  

A gem of a find!!!

This has been a amazing experience! The staff specifically [SENSITIVE CONTENT HIDDEN]
 were effective, smart, considerate, and felt like part of our team. They were knowledgeable and solved issues quickly. They were willing to brainstorm when the software did not match how the treatment program was running. The software is fast and comprehensive. From the scheduler to the clinical documentation we are impressed. 

Customer service can not be beat!

[SENSITIVE CONTENT] our rep has been amazing.  He answers emails almost immediately and looks to resolve issues as quickly as possible.  He is unfazed by ALL of my questions.  The help center in general is great, I have never waited more than 24 hours to receive a response. Overall, I am very pleased with the systems capabilities and the support. 

Robust all-in-one EMR 

Worst, most time consuming and ineffective EHR I have worked with. And I have worked with many including in hospitals, private organizations and for the government. I would gladly go bad to any previous EHR just to avoid working any longer with InSync. This does NOT function well for the providers at our clinic using it. It has been a frequent and regular source of complaint

Worst EHR I have ever used 

Implementation specialist was a former health care provider and understood the workflow/roles and responsibilities of various providers which made creating and customizing templates easy. She was able to provide helpful suggestions regarding formatting and flow. 

InSync EMR review

The trainers were good [SENSITIVE CONTENT HIDDEN]. They were knowledgeable and helpful. Overall experience was more time consuming than I thought it would be. I think I will come to like it more when I become more familiar with all its features and where to find everything. 

Insync software review 

Once we met with the InSync management we knew this was the company for us. They are "can do" people. They had a solution for every challenge we have. As a large behavioral health service provider we have staff located in many places so we needed a software product that had strong management functions. InSync has it.  

Excellent product - Awsome Support Staff

I am not sure I would invest in it again.

A mediocre review

Medical transcriptionist thinks InSync doesn't look great, but works pretty well 

I have to say that all of my interactions with InSync and the various staff that I dealt with were very pleasant to work with and very helpful. Our Implementation Specialist and Trainer,[SENSITIVE CONTENT HIDDEN], was awesome to work with. He was always willing to help in any way and was patient when we needed clarification on something more than once. He was really helpful in helping brainstorm different things that might be helpful to our agency, since I wasn't getting much feedback from my staff. He was very knowledgeable about the system. If there was something that he couldn't do or wasn't sure about, he was quick to get right on addressing the issue/question/concern. This helped us to continue to move forward in the process. He also did a really great job about following up with us and helping us work out some kinks that came up after we went live.

Carbon County Counseling Center

Compare Ensora Mental Health and Qualifacts Insync based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2025.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Practice management platform for psychologists, therapists and mental health professionals that provides tools for marketing, management and billing

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Ensora Mental Health (formerly TheraNest) is a practice management and therapy notes tool that allows users to keep track of health records and manage payment processing

Accounting

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Attendance Management

Bill Payment

Billing & Invoicing

Calendar Management

Calendar Sync

Case List Management

Case Management

Charting

Chat/Messaging

Child Welfare Management

Claims Management

Claims Scrubbing

Client Management

Client Portal

Code & Charge Entry

Coding Assistance

Compliance Tracking

Confirmations/Reminders

Contact Database

Credit Card Processing

Customer Database

Customizable Fields

Customizable Forms

Customizable Templates

Data Import/Export

Decision Support

Document Management

Document Storage

Document Templates

Drag & Drop

Dunning Management

E-Prescribing

Electronic Payments

Electronic Signature

Employee Management

EMR/EHR

Faculty/Staff Management

For Group Therapy

For Medical Purposes

For Mental/Behavioral Health

Goal Setting/Tracking

Group Notes

HIPAA Compliant

Historical Reporting

Initial Assessments

Insurance Eligibility Verification

Intake Management

Invoice History

Invoice Management

Live Chat

Medical Billing

Mobile Access

Multi-Location

Multi-Physician

Multi-Provider Practice

No-Show Tracking

Notes Management

On Call Scheduling

One-to-One Messaging

Patient Intake

Patient Management

Patient Monitoring

Patient Portal

Patient Records Management

Patient Scheduling

Payment Processing

Physician Management

Physician Scheduling

Practice Management

Progress Notes

Progress Reports

Progress Tracking

Quotes/Estimates

Real-Time Notifications

Real-Time Reporting

Records Management

Recurring Appointments

Referral Management

Referral Tracking

Reminders

Remittance Advice

Remote Treatment Planning

Reporting & Statistics

Role-Based Permissions

Scheduling

Secure Data Storage

Secure Messaging

Self Payment

Self Service Portal

SSL Security

Task Scheduling

Team Notes

Ensora Mental Health

Linux

Web-based

Windows

CEO 

They have superb customer service. I really liked how attentive they are to your needs and are very open to making sure your issues are resolved.

Owner/Therapist

In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.

Co-Owner

Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.

Office Manager

There is nothing more reassuring than good customer support. Any  time I have needed assistance, I have been offered answers and often good suggestions.

To say that I'm happy with TheraNest is an understatement. It's a great product at a very fair price.

I am just as impressed with the staff at theranest as I am with the software. Your pride & confidence in the software shows.

Therapist

I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.

I love the clean interface and the ease of use this product provides.

Psychotherapist

TheraNest is relatively intuitive to use and easy to learn, given the wealth of Help videos located on the website.

Counselor & Spiritual Director

Another thing I like is that help is always available when you need it. I also like having one person assigned to my account that I can call if I need to talk to a live person vs. using the chat.

Owner/Counselor

I have enjoyed using theranest because of its ease of use, efficient billing capacity and easy to use and read documentation.

I like that I can integrate my information from my Excel spread sheet. I like that I can schedule my clients on the software.

president

Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.

Master Therapist

This is so easy and I'm so grateful that I have had this software for probably six or seven years.

Psychologist

I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.

Owner, Operator

I have been a TheraNest customer since 2014 and experienced little to few issues with service until December of 2020 when we began having problems with billing.

Private Psychotherapist and Consultant

I'm going to submit all of my billing through TheraNest, because it's much more efficient than doing it on my own and will save me a lot of time for a small amount of money.

Mental health clinician

I like that Theranest has integrated telehealth software so client's do not need to download anything additional.

Ensora Mental Health screenshot: Automated Billing

Ensora Mental Health screenshot: Unlimited Therapy Note Templates

Ensora Mental Health screenshot: Full-Featured Calendar

Ensora Mental Health screenshot: Detailed Client Records

Ensora Mental Health screenshot: Intuitive Interface

Ensora Mental Health screenshot: Diagnostic Codes

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

AdvancedEHR is a cloud-based electronic health record (EHR & EMR) solution which allows users to customize charting to suit their own workflows and preferences

Our award-winning EHR gives providers greater control, so they can focus on what they do best.

Improve patient care with Qualifacts InSync's integrated, user-friendly, cloud-based EHR solution tailored to your practice. Includes EHR, practice management, billing, telemedicine, e-prescribing, and patient portal for practices of any size.

Ensora Mental Health vs Qualifacts Insync Comparison (2025)

Ensora Mental Health

Qualifacts Insync

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives