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TheraNest vs Jane Comparison
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Overview
TheraNest Mental Health is a practice management and therapy notes tool that allows users to keep track of health records...
Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
39
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
54
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
They have superb customer service. I really liked how attentive they are to your needs and are very open to making sure your issues are resolved.
Dr. Holly S.
CEO
In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.
Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.
Pros
I'm in the middle of setting it up but so far the communications been great. I have a meeting Monday for them one-on-one to walk me through set up which is great.
Ease of use, and the demonstration videos are amazing. The costumer service and support from the Jane team is the best I have ever experienced.
Friendly, fun, knowledgable company to work with. This is the first software we've used (gone through 3 over the past 12 years) that I've called FUN.
Cons
I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.
Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.
I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.
Cons
I used to dread all of my time spent on the computer, but no longer. From charting to managing payments and scheduling, there's really no comparison to Jane.
Someone told me that Janeapp makes slots unavailable for 3 minutes after booking.) So I have to wait for a few minutes until the time slot shows up as available again. This is glitchy and confusing.
Some of the settings are confusing because there are multiple places to turn things on and off and a master on-off switch.
Key features
- Total features107
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Management
- Care Plan Management
- Care Summaries
- Case List Management
- Case Management
- Charting
- Chat/Messaging
- Child Welfare Management
- Claims Management
- Claims Scrubbing
- Class Scheduling
- Client Management
- Client Portal
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Debit/Credit Card Processing
- Decision Support
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Faculty/Staff Management
- File Sharing
- For Chiropractors
- For Group Therapy
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Occupational Therapists
- For Physical Therapy
- For Speech Therapists
- Forms Management
- Gift Card Management
- Goal Setting/Tracking
- Group Notes
- Group Scheduling
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- In-Person Payments
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Live Chat
- Medical Billing
- Mobile Access
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple User Accounts
- No-Show Tracking
- Notes Management
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Scheduling
- Outcome Assessment Tools
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payment Reminders
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Pre-Appointment Screening
- Progress Notes
- Progress Reports
- Progress Tracking
- Quotes/Estimates
- Ratings/Reviews
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Management
- Referral Tracking
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Role-Based Permissions
- Room Scheduling
- SMS Reminders
- SOAP notes
- SSL Security
- Sales Reports
- Scheduling
- Secure Data Storage
- Secure Messaging
- Self Payment
- Self Service Portal
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Notes
- Telemedicine
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integrations
- Time Tracking
- Transaction History
- Treatment Packages
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Meetings
- Virtual Waiting Room
- Wait List Management
- Website Integration
- Workflow Management
- Total features128
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Before & After Pictures
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Management
- Care Plan Management
- Care Summaries
- Case List Management
- Case Management
- Charting
- Chat/Messaging
- Child Welfare Management
- Claims Management
- Claims Scrubbing
- Class Scheduling
- Client Management
- Client Portal
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Debit/Credit Card Processing
- Decision Support
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Employee Management
- Faculty/Staff Management
- File Sharing
- For Chiropractors
- For Group Therapy
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Occupational Therapists
- For Physical Therapy
- For Speech Therapists
- Forms Management
- Gift Card Management
- Goal Setting/Tracking
- Group Notes
- Group Scheduling
- HIPAA Compliant
- Healthcare Compliance
- Historical Reporting
- In-Person Payments
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Inventory Management
- Invoice History
- Invoice Management
- Live Chat
- Medical Billing
- Mobile Access
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- Multiple Appointment Types
- Multiple User Accounts
- No-Show Tracking
- Notes Management
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Intake Forms
- Online Payments
- Online Scheduling
- Outcome Assessment Tools
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payment Reminders
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Pre-Appointment Screening
- Progress Notes
- Progress Reports
- Progress Tracking
- Quotes/Estimates
- Ratings/Reviews
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Management
- Referral Tracking
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Role-Based Permissions
- Room Scheduling
- SMS Reminders
- SOAP notes
- SSL Security
- Sales Reports
- Scheduling
- Secure Data Storage
- Secure Messaging
- Self Payment
- Self Service Portal
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Notes
- Telemedicine
- Teletherapy
- Template Management
- Therapy Notes
- Third-Party Integrations
- Time Tracking
- Transaction History
- Treatment Packages
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Virtual Meetings
- Virtual Waiting Room
- Wait List Management
- Website Integration
- Workflow Management
Integrations
- Total integrations4
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
- Total integrations5
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
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