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TheraNest vs CentralReach Comparison

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Overview

Category Leaders

TheraNest Mental Health is a practice management and therapy notes tool that allows users to keep track of health records...

Category Leaders

CentralReach is a practice management & EHR solution for therapists and educators with integrated features for scheduling,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

444

210

49

14

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

60

33

5

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.

AH

Amy H.

Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.

KO

Kelley O.

There is nothing more reassuring than good customer support. Any time I have needed assistance, I have been offered answers and often good suggestions.

MH

Michael H.

Pros

Love using timesheets and my favorite is converting sessions. Easy to use, self explanatory and very reliable.

MK

Monika K.

Great company putting their best effort into creating a super powerful software. Wonderful people, and software has all the functionality for most firms, just not for larger platform firms like us.

JJ

Jennifer J.

It is easy to navigate and has a great user interface. I like that you can search within each module and I love that the Help section's different guides are very comprehensive as well.

SV

Soquel V.

Cons

I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.

AS

Andrea S.

Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.

JK

Jenifer K.

I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.

SM

Shelley M.

Cons

I needed to call my supervisor several times to find out what I was doing wrong.

MH

Mary H.

Sometimes it’s limiting and errors are not quickly fixed.

KS

Karina S.

But it registers 30 minues. I wasted a lot of time figuring that out.

MH

Mary H.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features139
  • ABA Data Collection
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Batch Processing
  • Behavior Tracking
  • Bill Payment
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Case List Management
  • Case Management
  • Cash Flow Management
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Course Authoring
  • Credential Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Expense Claims
  • Faculty/Staff Management
  • File Management
  • Financial Analysis
  • Financial Management
  • For ABA Industry
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • HR Management
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Learning Management
  • Live Chat
  • Medical Billing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • PDF Conversion
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Template Management
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Visual Analytics
  • Voice Recognition
  • Workflow Management
  • Total features105
  • ABA Data Collection
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Batch Processing
  • Behavior Tracking
  • Bill Payment
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Case List Management
  • Case Management
  • Cash Flow Management
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Course Authoring
  • Credential Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Expense Claims
  • Faculty/Staff Management
  • File Management
  • Financial Analysis
  • Financial Management
  • For ABA Industry
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • HR Management
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Learning Management
  • Live Chat
  • Medical Billing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • PDF Conversion
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Template Management
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Visual Analytics
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne