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TheraNest vs CentralReach Comparison
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Overview
TheraNest Mental Health is a practice management and therapy notes tool that allows users to keep track of health records...
CentralReach is a practice management & EHR solution for therapists and educators with integrated features for scheduling,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
39
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
They have superb customer service. I really liked how attentive they are to your needs and are very open to making sure your issues are resolved.
Dr. Holly S.
In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.
Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.
Pros
It is easy to navigate and has a great user interface. I like that you can search within each module and I love that the Help section's different guides are very comprehensive as well.
Love using timesheets and my favorite is converting sessions. Easy to use, self explanatory and very reliable.
Great company putting their best effort into creating a super powerful software. Wonderful people, and software has all the functionality for most firms, just not for larger platform firms like us.
Cons
I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.
Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.
I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.
Cons
I needed to call my supervisor several times to find out what I was doing wrong.
Sometimes it’s limiting and errors are not quickly fixed.
But it registers 30 minues. I wasted a lot of time figuring that out.
Key features
- Total features108
- ABA Data Collection
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Automated Scheduling
- Availability Management
- Behavior Tracking
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Case List Management
- Case Management
- Charting
- Chat/Messaging
- Child Welfare Management
- Claims Management
- Claims Scrubbing
- Client Management
- Client Portal
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Storage Management
- Decision Support
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Dunning Management
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Employee Management
- Faculty/Staff Management
- For ABA Industry
- For Medical Purposes
- For Mental/Behavioral Health Practices
- Forms Management
- Goal Setting/Tracking
- Group Notes
- HIPAA Compliant
- Historical Reporting
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Invoice History
- Invoice Management
- Learning Management
- Live Chat
- Medical Billing
- Mobile Access
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- On Call Scheduling
- One-to-One Messaging
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payroll Management
- Physician Management
- Physician Scheduling
- Practice Management
- Program Management
- Progress Reports
- Progress Tracking
- Quotes/Estimates
- Real Time Notifications
- Real Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Plans
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SOAP notes
- SSL Security
- Scheduling
- Secure Data Storage
- Secure Messaging
- Self Payment
- Self Service Portal
- Single Provider Practice
- Task Scheduling
- Team Notes
- Template Management
- Therapy Notes
- Time Tracking
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Visual Analytics
- Voice Recognition
- Workflow Management
- Total features81
- ABA Data Collection
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Automated Scheduling
- Availability Management
- Behavior Tracking
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Care Plan Management
- Case List Management
- Case Management
- Charting
- Chat/Messaging
- Child Welfare Management
- Claims Management
- Claims Scrubbing
- Client Management
- Client Portal
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Storage Management
- Decision Support
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Dunning Management
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Electronic Submission
- Employee Management
- Faculty/Staff Management
- For ABA Industry
- For Medical Purposes
- For Mental/Behavioral Health Practices
- Forms Management
- Goal Setting/Tracking
- Group Notes
- HIPAA Compliant
- Historical Reporting
- Initial Assessments
- Inpatient/Residential
- Insurance Eligibility Verification
- Insurance Management
- Intake Management
- Invoice History
- Invoice Management
- Learning Management
- Live Chat
- Medical Billing
- Mobile Access
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- On Call Scheduling
- One-to-One Messaging
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payroll Management
- Physician Management
- Physician Scheduling
- Practice Management
- Program Management
- Progress Reports
- Progress Tracking
- Quotes/Estimates
- Real Time Notifications
- Real Time Reporting
- Records Management
- Recurring Appointments
- Referral Management
- Referral Tracking
- Registration Management
- Reminders
- Remittance Advice
- Remote Treatment Plans
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- SOAP notes
- SSL Security
- Scheduling
- Secure Data Storage
- Secure Messaging
- Self Payment
- Self Service Portal
- Single Provider Practice
- Task Scheduling
- Team Notes
- Template Management
- Therapy Notes
- Time Tracking
- Treatment Planning
- Two-Way Audio & Video
- Video Conferencing
- Visual Analytics
- Voice Recognition
- Workflow Management
Integrations
- Total integrations4
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
- Total integrationsN/A
- Birdeye
- Cerner Ambulatory
- Clarity Wave
- Curogram
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Peerlogic
- Podium
- QuickBooks Online Advanced
- ReminderCall.com
- Review Wave
- Stripe
- Xero
- athenaOne
- eClinicalWorks
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