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User reviews that mention these apps
Medical Practice, 11-50 employees
Used daily for 2+ years
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I would say in the beginning Theranest was excellent, it has made a lot of updates and improvements but the Telehealth still needs a lot of help to be more efficient. Im debating on cancelling my subscription and using Zoom or Doxy.me instead. Also takes longer to implement suggestions, I felt they were quicker in the beginning.
I love the automatic appointment reminders and the missing progress notes reports. I also love the set up for entering notes. Love the new prescriber software.
1. The Telehealth app is very glitchy (lose sound and video often) 2. No chart alerts options, which Ive requested for the past one year 3. Customer Service is hard to get to, takes too long, hours too short especially since we have evening shifts
Hi Juan thank you for the review! We are glad to hear that over the years you've found TheraNest to be a good choice for your business. We are always looking for new ways to improve upon our product. We think you'll look forward to what we have coming down the pipeline this quarter!