App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

TheraNest vs OnCall Health Comparison

Add to Compare

Compare similar apps

Acuity Scheduling logo

Acuity Scheduling

4.8

vcita logo

vcita

4.5

TherapyNotes logo

TherapyNotes

4.7

SimplePractice logo

SimplePractice

4.6

Cliniko logo

Cliniko

4.9

IntakeQ logo

IntakeQ

4.8

Good recommendations?

Overview

TheraNest Mental Health is a practice management and therapy notes tool that allows users to keep track of health records...

OnCall Health is a virtual care software built for healthcare enterprises and brands. Launch and grow a virtual care program...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

876

5

4

3

2

1

516

259

66

17

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.1

126

5

4

3

2

1

52

51

13

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

They have superb customer service. I really liked how attentive they are to your needs and are very open to making sure your issues are resolved.
In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.
Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.

Pros

I love the security and ease of use. It is easy for my clients to figure it out and I am confident in the support provided by OnCall if they or myself need help.
The customer service was fantastic. Everyone is so helpful and knowledgeable.
Excellent package and documentation integration. I liked the calendar booking function and shared documents with e-signing.

Cons

I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.
Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.
I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.

Cons

When they were unable ot rectify the problem I asked to be released from contract but they made me pay for 12 months anyways for a product that doesn't even work for us.
So we usually switch to Zoom which always worked. ANother big Con: I am now obligated to pay them for a year although I stopped using the service because it was too frustrating.
Most of the time it is not my internet connection, and not my clients' internet either. It was not convenient at all and interrupted the sessions.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features106
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case List Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management
  • Total features81
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case List Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations3
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations4
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Excellent program

Reviewed 2 years ago

Great program!

Pros

Easy to navigate. Able to email client confidentially. Web based feature is convenient and prompts are helpful!

Cons

Enhances health insurance billing features would be helpful.

Vendor response

Thank you for taking the time to write us such a wonderful review Michele! We appreciate you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Great software

Reviewed 6 years ago

TheraNest has been a great software for our agency. It is easy to use and provides all the features required for our office.

Pros

Easy to use. It is specific for Mental Health.

Cons

If I have to mention one, it would be the price; although it is comparable to other softwares.

Vendor response

Hey Norma! Thanks for the review, we're glad that you're agency has had a good experience. We appreciate your feedback and love your honesty! Sincerely, the TheraNest team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

TheraNest logo

TheraNest

Decent platform

Reviewed 3 years ago

I use it as a mental health provider.

Pros

Its easy to use. Has a very clean and simple to display

Cons

its a bit complicated to individualize and make it your own

Vendor response

Thank you for the review! If you need any assistance designing your own custom forms please contact our Customer Happiness team! We would be more then happy to assist you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TheraNest logo

TheraNest

Love this for my private practice

Reviewed 3 years ago
Pros

This is great, simple, easy to use software for a mental health private practice.

Cons

I wish there was an integrated hipaa compliant telemedicine/communication platform associated (such as spruce) and/or some outcome measurement tracking.

Vendor response

Hi Courtney thank you for taking the time to write us a review! We love to hear you are enjoying TheraNest! We wanted to let you know, we do have a secure messaging feature through the client portal for easy hipaa compliant communication. We also offer Telehealth if you'd like to conduct secure virtual sessions! A member of the Support Team will reach out to give you more information about these features!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TheraNest logo

TheraNest

Great Supportive Tool & Database

Reviewed 2 years ago

My overall experience is good and the support team is really great at taking care of things.

Pros

Everything that’s needed to run a mental health office is all in one place.

Cons

The Telehealth platform, at times, can have problems operating on certain cell phones especially on the user end.

Vendor response

Thank you for the review Alyssa! We are honored to be able to support your practice needs!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TheraNest logo

TheraNest

Great PM and Billing Modules

Reviewed 6 years ago

I really like that this is meant for the Mental Health Professions.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TheraNest logo

TheraNest

Great online medical records

Reviewed 5 years ago

Medical records and scheduling

Pros

The program is easy to use and keeps everything organized. I am able to upload documents and save them to the client's file for future reference.

Cons

The assessment form is very general and doesn't ask thorough questions that are important for a mental health history.

Vendor response

Thank you for taking time to provide us a review, Hadwat! We're glad to hear TheraNest is easy for you to use and you find the overall quality 5 star worthy. Have you thought about using our custom forms feature to supplement our provided assessment template? We'd be happy to walk you through our custom forms capability; plus, we have a great training class just for custom forms. Thanks again for your review and being a TheraNest customer, Hadwat! We value you and your business. Sincerely, Your TheraNest Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TheraNest logo

TheraNest

TheraNest Mental Health is a great management system!

Reviewed 3 years ago

I really like to all-inclusiveness of TheraNest Mental Health practice management system.

Pros

TheraNest is a great mental health management system. I like that you can save your clinical notes, schedule clients, and do your billing all in one place.

Cons

I want TheraNest to integrate more templates for notes and assessments.

Vendor response

Hi Kelly! Thank you so much for taking the time to write us a review! We are so happy to hear you find TheraNest to be a great all-inclusive system. Don't forget about our custom form builder! You can use this to design your own note templates and assessments!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

TheraNest logo

TheraNest

Theranest

Reviewed 5 years ago
Pros

The program presented as professional and user friendly, however, the price to use this software monthly was not in my price range.

Cons

Price for monthly use. The ease of use is nice as well as ability to do billing along with electronic health record keeping.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TheraNest logo

TheraNest

Fantastic for therapists. They know how we think!

Reviewed 5 years ago

Ease of use, integrated billing, electronic health records that are HIPAA Compliant, and overall a good workflow.

Pros

Files are organized and help to keep me accountable with a great, relatively easy workflow which includes billing, treatment planning, assessment, etc.

Cons

The assessment and forms are still in their rudimentary form. There's a lot of customization that they could have, and probably should have, but they can't provide that...yet...

Vendor response

Hi Justin, Thanks for the review, we appreciate the kind words and love that you are able to easily manage your practice using TheraNest. We always want to know how to improve and we've heard this before. We do offer the ability to create custom forms and will soon be offering a custom forms library so that you're not having to start from scratch. We are grateful for you. Sincerely, the TheraNest team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

TheraNest logo

TheraNest

Mixed to negative

Reviewed 5 years ago

I switched from simple practiced to theranest due to the ease of billing (I know which session was paid for v total paid which helped me organize and communicate about billing to clients and group notes and therapy...). Now I feel like simple practice has made such advancements. I am considering switching back as I have yet to see improvements I've been wanting. I'm sure there are more comments but these are what I can think of off the top of my head.

Pros

Billing of knowing which sessions were paid for, dashboard service, price, text reminder, mental health status exam ease on progress note.

Cons

Lack of HIPPA security when sending superbills/invoices which makes sending these securely cumbersome and time consuming (there's a button in the ledger titled "email client" and it doesn't email this securely (password protected/encrypted which means more time consuming steps for clinician), limitations of portal which I don't pay for because of it (intake only v ongoing communication tool)...just...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TheraNest logo

TheraNest

Great Updates, Quick Customer Service Responses

Reviewed 4 years ago

This makes our counseling office run much smoother, and will a lot less mixups or mistakes. It is great to be able to see the history and check who did what and make sure things are done properly.

Pros

clean, easy to use, not clunky or outdated, constantly being updated and added to, actually listen to consumers about updates that would be helpful in mental health field

Cons

can go down or be slow sometimes, BUT they are always quick to resolve it and are very responsive when you let them know of an issue

Vendor response

Thank you for taking the time to write us a review, Katey! We always love to hear how our customers experiences can help shape our product!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

A Must Have for Your Mental Health Practice

Reviewed 4 years ago
Pros

An amazing tool that encompasses all the needs of a mental health practice in one! Scheduling, billing and coding, progress notes and treatment plans, etc. This software does it all!

Cons

I can not identify anything I liked least about the software but the pricing can be a bit expensive if you have many clients.

Vendor response

Thank you so much for the wonderful review Coretta!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Thera Nest Satisfaction

Reviewed 2 years ago

Transitioning into Telemental Health is challenging, yet everything is HIPPA compliant and comes with a client portal which will ease stress for both client and clinician.

Pros

It is easy to utilize, lots of trainings one can do at their leisure to build efficiency, competence and confidence, and it has EVERYTHING one needs to run a business smoothly, ethically and inclusively.

Cons

At first it was overwhelming with all of the information and tutorials, as I have never done anything like this in my life. Yet, by taking one tutorial at a time, i am learning and growing!!!

Vendor response

Lisa we are so glad you made the switch to TheraNest and that you are able to run your business smoothly, ethically and inclusively. We appreciate your business!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TheraNest logo

TheraNest

Theranest Review

Reviewed 6 years ago

I use theranest everyday for my work in mental health. Its incredibly easy to use and I have had no issues. The customer service is polite upfront and honest.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Kurt, Thank you for your excellent review! We appreciate you. :) Sincerely, Your TheraNest Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TheraNest logo

TheraNest

A cost-effective electronic health records system

Reviewed 5 years ago

Helped us set up electronic health records for an affordable cost, especially just starting out. My staff love the mobile app, which surpasses the functionality of many other EHR systems.

Pros

I love the mobile app, which allows me to schedule clients and complete notes. Notes are especially easy to complete using the "copy from last" function.

Cons

The insurance billing function is confusing and requires numerous extra steps to process a payment, especially an insurance claim that has been adjusted (most of our business).

Vendor response

Hi Vanessa, We appreciate your great review and feedback on insurance billing! Super happy to hear you're loving our mobile app. That's wonderful! We'll be in touch via private message to see how we can help with insurance billing. Thanks again for taking time to provide us a review. Sincerely, Your TheraNest Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Intuitive functionality for all my practice's needs

Reviewed 2 years ago
Pros

I have found TheraNest to be really easy to use from the get go, and find all my needs for electronic health records as a private practice psychotherapist covered by this platform. Highly recommend!

Cons

So far I have not found a negative to this software based on how I use it.

Vendor response

Thank you for the wonderful review Adam! We are so glad you've found Theranest to be just what your business needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TheraNest logo

TheraNest

I am a private practice counselor who uses TheraNest for the majority of my clinical documentation.

Reviewed 5 years ago
Pros

This product offered more features, such as custom forms and the ability to write group notes, than some other electronic health records I have tried. It is also a great product for the cost!

Cons

A few of the functions seem a little bit more complex to use than necessary. The interface could be a bit simpler and user friendly.

Vendor response

Hi Brie, Thanks so much for the review, we appreciate your honesty and we are so glad you've found TheraNest to be both effective and affordable. We are grateful for you. Sincerely, the TheraNest team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

TheraNest logo

TheraNest

A good option for small practices

Reviewed 4 years ago
Pros

I love the per-client rather than per-clinician pricing option! This makes TheraNest an excellent option for small/solo practices. Interface is intuitive and billing is as simple as billing is able to be.

Cons

I was not able to personalize notes and invoices as much as I would like. It is definitely set up for mental health practitioners (I am a speech-language pathologist) and I felt like I didn't quite fit in since most features were labeled for mental health and the templates were not set up like an SLP would use (templates are modifiable but not completely customizable). I was not able to find a way to easily create a superbill, which I would need if charging a patient out of network.

Vendor response

Thanks for the review, Jill! We have many SLP's using TheraNest, the Custom Form builder is what really helps our customers with more specific needs. A member of the support team will reach out with more information on creating custom forms and how to generate a superbill!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TheraNest logo

TheraNest

good experience; mostly intuitive

Reviewed 5 years ago
Pros

When I've needed customer service, my experience has been very positive. Friendly, fast, and seemed genuinely willing to help.

Cons

It's silly, but I hate that if I am entering new client information and click that there is insuranc with mental health coverage and then click the "enter insurance info" without saving first i lose all the information I just entered.

Vendor response

Hi Lexi, Thanks for the review and for letting us know how you're doing with the software. We're thrilled that the support team has been helpful, we hope that you always feel free to reach out if you need anything. We definitely understand that there is room for improvement, and we love that your feedback is specific. This will be passed on to our development team. Sincerely, the TheraNest team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

TheraNest logo

TheraNest

Overall good but clunky

Reviewed a year ago
Pros

Nice looking/visual and modern. Once you figure out the different doors to use to make something happen it's easy enough.

Cons

Too many backdoors and open doors to do the same thing, which is confusing. Makes it clunky. I'd prefer you force certain actions in one way and out one way, rather than several. Like the notes function, scheduling, payments, for mental health platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Practicality of TheraNest

Reviewed 4 years ago

I would greatly consider TheraNest as your EMR/EHR!!!!!

Pros

I like all the features in TheraNest but what I most love about it is that they have incorporated into their program ALL the Wiley Planners which makes treatment plan development for Substance Use or Mental Health easy to do.

Cons

There is nothing I didn't like about TheraNest. It is easy to use and easy to add on support staff or other Therapist.

Vendor response

Thank you so much for the glowing review!!! We are so happy to hear that you are enjoying TheraNest and the integrated Wiley Practice Planners. :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

5-Star Review is Authentic

Reviewed 5 years ago

Our team did over 25 demos (not kidding! My brain was numb) for various online EHR software. And, TheraNest exceeded our expectations. So, hence the 5 stars across the board.

Pros

Customer service is prompt and friendly. Layout is user-friendly. Billing and payment process is simple. Encourages ideas for enhancements from the very professionals using the software. Continually updating and upgrading system to make it a great fit for the behavioral health field.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Best EHR for mental health

Reviewed 4 years ago

Super easy to keep ledgers, schedules and all the basic needs of owning/ operating a small mental health practice. Really cool little tricks and extras that I never knew I needed when I started looking into EHRs.

Pros

Great, intuitive interface and visually appealing. It really seems like Theranest gets a kick out of making a better and better product for its users.

Cons

There are some reports that I wish could be run that are not available.

Vendor response

Thank you for the wonderful review, Demian.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

TheraNest logo

TheraNest

Theranest is definitely better for smaller practices

Reviewed 5 years ago

TheraNest in my opinion is better for smaller practices that don't see hundreds of clients a week. Used this software at a smaller mental health treatment center and it was sufficient and a cheaper option compared to other platforms.

Pros

Mobile friendly! Very helpful for the therapists who can't access a computer between appointments. Covers the essential basics for a psychiatric practice.

Cons

A bit labor intensive to keep up to date with. Hard to train people to use - not the most user friendly. Very easy to accidentally delete important information.