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TheraNest vs TherapyAppointment Comparison

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Overview

Category Leaders

TheraNest Mental Health is a practice management and therapy notes tool that allows users to keep track of health records...

TherapyAppointment is an easy-to-use, HIPAA-compliant, EMR solution for individual and group mental health practices. Our...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

896

5

4

3

2

1

529

262

69

17

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.2

101

5

4

3

2

1

48

38

7

6

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

They have superb customer service. I really liked how attentive they are to your needs and are very open to making sure your issues are resolved.
In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.
Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.

Pros

I like the ease of use, the reports, customer service help and the ease of electronic billing as well. I love that it shoots out a reminder of the appointment to my clients.
Price for me is very affordable, at $57 per month. It send reminders, clients can schedule online, the note templates are great, electronic billing with integrated credit card support is wonderful.
We use this software for a group practice, but it would be great for solo practice as well. All our therapists and manager loves it.

Cons

I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.
Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.
I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.

Cons

However, when it has to do with the upgraded 2.0 system and the problems involved, the Customer Service is poor.
You can't see when more than one person is added to the message. It is in desperate need of revamping and is archaic.
The patient portal is too difficult for patients to navigate through so the idea of having them self-register is out the window for me.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features107
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case List Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Faculty/Staff Management
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Goal Setting/Tracking
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Team Notes
  • Time Tracking
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Voice Recognition
  • Workflow Management
  • Total features24
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case List Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Employee Management
  • Faculty/Staff Management
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Goal Setting/Tracking
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Team Notes
  • Time Tracking
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations4
  • Birdeye
  • Cerner Ambulatory
  • Clarity Wave
  • Curogram
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks
  • Total integrations1
  • Birdeye
  • Cerner Ambulatory
  • Clarity Wave
  • Curogram
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks