Therapy Partner Features

Therapy Partner

Web based practice management software solution

4.21/5 (33 reviews)

Competitor Feature Comparison

API
Accounting
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Assessment Management
Attendance Management
Audit Management
Automatic Backup
Batch Processing
Billing & Invoicing
Calendar Management
Calendar Sync
Charting
Claims Management
Claims Scrubbing
Client Management
Client Portal
Code & Charge Entry
Coding Assistance
Collaboration Tools
Compliance Tracking
Confirmation/Reminders
Contact Database
Credit Card Management
Credit Card Processing
Customer Database
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Extraction
Data Import/Export
Digital Signature
Disaster Recovery
Document Management
Document Review
Document Storage
Document Templates
Dunning Management
E-Prescribing
EDI
EMR/EHR
Electronic Payments
Electronic Signature
Electronic Submission
Employee Management
Event Calendar
Event Logs
Event Scheduling
Event Tracking
File Management
HIPAA Compliant
Historical Reporting
Initial Assessments
Inpatient/Residential
Insurance Eligibility Verification
Interaction Tracking
Invoice History
Invoice Management
Invoice Processing
Medical Billing
Meeting Management
Mobile Access
Monitoring
Multi-Location
Multi-Provider Practice
Multiple User Accounts
Practice Management
Progress Reports
Progress Tracking
Project Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Records Management
Referral Tracking
Reminders
Remote Access/Control
Revenue Management
Role-Based Permissions
SSL Security
Search/Filter
Secure Data Storage
Self Service Portal
Semantic Search
Single Provider Practice
Summary Reports
Task Scheduling
Text to Speech
Treatment Planning
Learn moreCompare App
API
Accounting
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Assessment Management
Attendance Management
Audit Management
Automatic Backup
Batch Processing
Billing & Invoicing
Calendar Management
Calendar Sync
Charting
Claims Management
Claims Scrubbing
Client Management
Client Portal
Code & Charge Entry
Coding Assistance
Collaboration Tools
Compliance Tracking
Confirmation/Reminders
Contact Database
Credit Card Management
Credit Card Processing
Customer Database
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Extraction
Data Import/Export
Digital Signature
Disaster Recovery
Document Management
Document Review
Document Storage
Document Templates
Dunning Management
E-Prescribing
EDI
EMR/EHR
Electronic Payments
Electronic Signature
Electronic Submission
Employee Management
Event Calendar
Event Logs
Event Scheduling
Event Tracking
File Management
HIPAA Compliant
Historical Reporting
Initial Assessments
Inpatient/Residential
Insurance Eligibility Verification
Interaction Tracking
Invoice History
Invoice Management
Invoice Processing
Medical Billing
Meeting Management
Mobile Access
Monitoring
Multi-Location
Multi-Provider Practice
Multiple User Accounts
Practice Management
Progress Reports
Progress Tracking
Project Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Records Management
Referral Tracking
Reminders
Remote Access/Control
Revenue Management
Role-Based Permissions
SSL Security
Search/Filter
Secure Data Storage
Self Service Portal
Semantic Search
Single Provider Practice
Summary Reports
Task Scheduling
Text to Speech
Treatment Planning
Visit WebsiteCompare App
API
Accounting
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Assessment Management
Attendance Management
Audit Management
Automatic Backup
Batch Processing
Billing & Invoicing
Calendar Management
Calendar Sync
Charting
Claims Management
Claims Scrubbing
Client Management
Client Portal
Code & Charge Entry
Coding Assistance
Collaboration Tools
Compliance Tracking
Confirmation/Reminders
Contact Database
Credit Card Management
Credit Card Processing
Customer Database
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Data Extraction
Data Import/Export
Digital Signature
Disaster Recovery
Document Management
Document Review
Document Storage
Document Templates
Dunning Management
E-Prescribing
EDI
EMR/EHR
Electronic Payments
Electronic Signature
Electronic Submission
Employee Management
Event Calendar
Event Logs
Event Scheduling
Event Tracking
File Management
HIPAA Compliant
Historical Reporting
Initial Assessments
Inpatient/Residential
Insurance Eligibility Verification
Interaction Tracking
Invoice History
Invoice Management
Invoice Processing
Medical Billing
Meeting Management
Mobile Access
Monitoring
Multi-Location
Multi-Provider Practice
Multiple User Accounts
Practice Management
Progress Reports
Progress Tracking
Project Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Records Management
Referral Tracking
Reminders
Remote Access/Control
Revenue Management
Role-Based Permissions
SSL Security
Search/Filter
Secure Data Storage
Self Service Portal
Semantic Search
Single Provider Practice
Summary Reports
Task Scheduling
Text to Speech
Treatment Planning
Visit WebsiteCompare App

Therapy Partner Feature Reviews

25 reviewers had the following to say about Therapy Partner's features:

Anonymous
(Mental Health Care company, myself only employees)

Excellent electronic health record and billing

2019-10-22

Excellent service. I've had to call customer service twice in the past few years due to my error and they were gracious and helpful and extremely responsive.

Pros

Session notes are done quickly, this system has templates for notes, can export billing to insurance, send appointment reminders to patients, run reports and bills to send to patients with a few clicks.

Cons

I do wish that it had a HIPAA compliant video call option to use with patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Therapy Partner provides excellent service, functionality and ease of use.

2018-02-13

Pros

Great customer support and intuitive features make it a fantastic practice management system for any clinician.

Cons

Automated billing statements need a few modifications to allow clients to seek insurance reimbursement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Armann H.

Customer service has been excellent. There are still a few features that I would added.

2018-02-13

Pros

I really like the scheduling ease, the appointment reminders for client is great and the ease or billing really makes it much easier to manage our practice.

Cons

I wish you could view documents online as opposed to having to download them first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kimberly D.

Therapy partner has been an easy way for our group to schedule, bill, and document

2017-10-10

Pros

Ease of use, multiple user interface, ability to run a variety of reports, and integration of billing and documentation.

Cons

Would like to see more features, like ability for new patients to complete intake paperwork through a linked patient portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Elena K.

I appreciate a live support

2017-10-16

Pros

I find the copy and design easy to navigate.

Cons

I would like an easy approachable system that allows me to manage both my insurance clients and self-pay, I'd also like to be able to send text reminders or email reminders

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Julie S.

Easy and welcome transition from paper to computer! Responsive customer support!!

2018-02-13

Pros

Love the ability to process payments through client's stored cards leaving those extra few minutes for scheduling.

Cons

I wish the printed reports would separate cash, from copays, and credit cards, and checks, self pay and insurance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

very useful

2018-02-15

Pros

Ease of billing and charging patients. Easy access to patient billing info.

Cons

I have been walked thru the process, and do it correctly, but sometimes I have to re-delete a few times before the appointment disappears.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Mary N.

We've found program to be exceptional and a great value. Made practice much more efficient.

2018-02-16

It's a easy and quick survey, user friendly.

Pros

Combines EMR, client portal, billing, scheduling all in one program.

Cons

I really haven't had any concerns that couldn't be resolved. The program is constantly undergoing updates and getting fine tuned. All essential needs currently met and so additonal functionality is just icing on the cake. Perhaps if there was a complaints it's that system fairly new, and very dynamic as a result, so must keep abreast of changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole P.

Easy to use and comprehensive.

2013-09-19

The progress note feature is flexible and allows me to monitor our associate activity to make sure we are in compliance. My favorite feature is "Quick Bill" we mark our appointments on the calendar as billable and they show up for billing automatically pre-populated with the client billing preferences.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 11-50 employees)

I've used Therapy Partner for 6yrs, and have been very satisfied with the product

2017-10-10

Pros

The ability to add notes, take payment, or review a schedule quickly and efficiently allows me the time to do what I really want to do - see families.

Cons

If I had to be picky - being able to pull up reports for longer than 1yr would be useful, i.e. how much has client X paid since beginning therapy services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Tarah R.

Easy to use. Reliable.

2017-10-10

Quick and easy billing. Easily schedule clients and keep all their notes and information in one place.

Pros

I like how easy it is for me to keep track of client appointments and billing.

Cons

I don't like that I am charged a fee each time I bill clients on top of the monthly fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian H.

Therapy Partner has been a user friendly experience, with great customer support

2018-02-21

Pros

Ease of billing and insurance claim submission.

Cons

Vagaries and discrepancies in the insurance forms that don't translate to the insurance clearinghouses

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander M.

From Implementation on... It was a disaster

2019-10-06

It took them a month and a half to get my credit card processing feature up and running.

Pros

When I was first implementing this software, I appreciated it's scheduling system that integrated with my personal calendar. I liked that it was inexpensive at the time.

Cons

It took way too long to implement and have the credit card processing feature activated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin J.

New features incredibly SLOW

2014-02-24

Pros: all in one billing, scheduling, documentation system, moderately priced Cons: ever since the calendar and notes functions were added to TP, the system works incredibly slowly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David H.

Overall quite good.

2017-10-19

Pros

It is quite easy to bill clients (even multiples).

Cons

The form for documenting sessions is clunky and could use modification.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rae S.

Hopeful but frustrating

2018-03-07

Pros

My clients love that they can self-schedule their sessions, which is a huge help!

Cons

Sometimes information that's input in one area doesn't self-populate in another.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Barry M.

Very user friendly

2018-02-14

Pros

It covers scheduling, documentation and billing in one product.

Cons

If I make a billing mistake I cannot correct it within a reasonable period of time.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kate M.

Easy to use, making corrections is simple, great interface.

2017-10-10

Billing is easy and accurate.

Pros

Visually pleasant, makes billing quick, catches my errors before I make them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carly C.

TherapyPartner has been a great resource for me. It made starting my PP so much easier!

2018-02-14

Pros

I love that it makes it easy to send patient billing statements for them to use for reimbursement with their insurance company.

Cons

I still think that the notes are cumbersome and that it doesn't automatically list all of your clients at once on the main page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Christine G.

Overall, we really like Therapy Partner, but we'd like to see some changes and improvements.

2017-10-10

Organization and ability to keep track of billing and notes.

Pros

Like being able to track referral sources and it makes it very easy to bill for our Associates.

Cons

I've heard of other software systems that allow for direct billing to insurance companies which we can't do with TP, I've also heard others can have all paperwork online, create a full EHR which we are limited in what TP can do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Robyn B.

Best software company I have ever used to manage booking, billing, and documents!

2017-11-09

Pros

The user friendly software for the therapist to easily track things for their clients in an organized manner.

Cons

Would like an option to create and customize for consumer editable forms embedded in the client portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lisa P.

User friendly and great customer service

2018-02-19

I am able to streamline my business

Pros

I also like the fact that it can save billing information.

Cons

I find that I need to call when I have questions, wish there was a way to connect online quickly with a representative

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brenda G.

Good software just wish it had auto save.

2017-10-10

Pros

Can send statements, complete progress notes, calendar. Superbill available to send to clients, automatic sends receipts to clients, stores clients info, green less paperwork, more organized.

Cons

Does not autosave progress notes, sometimes it erases the progress note I've completed, sometimes it has technical issues that freeze the note that you lost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Richard C.

Worked with this company for 5 years then tried to ring us out for more money.

2019-08-28

Pros

Usability and the platform was pretty good

Cons

Customer Service and the nickel and diming for fees

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Leanne H.

I used Therapy Partner for over 10 years. Great customer service and support!

2018-02-14

Credit card processing and printed receipts.

Pros

The ability to process credit cards was by far the best feature. You can enter your client's information and never have to ask them for their card again.

Cons

I was paying 3.9% on every transaction, a service fee and the subscription fee when I finally left.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more