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TherapyMate vs BestNotes Comparison

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Overview

TherapyMate is a web-based practice and mental health management software designed for therapists, social workers, counselors, and psychiatrists

Category Leaders

BestNotes is a cloud based electronic health record management solution with inbuilt CRM features for behavioral health and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

6

1

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.3

5

4

3

2

1

28

25

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Not enoughreviews yet

Pros

As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.

CB

Christina B.

If there is a reporting request, or company specific function request, the BestNotes team is easy to work with and does a great job to find the best solution for the Organization.

CM

Christine M.

Likes include ease of access, ability to navigate, ability to print information as needed.

SS

Sharon S.

Cons

Not enoughreviews yet

Cons

As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over the level of care for each client.

SS

Sharon S.

The software doesn't seem to be upgrading with the advances in technology. I still find it hard to navigate and make edits to a document without it making an error in the formatting.

JC

Jessica C.

Additionally, the file size constraints can be a limitation when working with government agencies who have extremely large patient files.

JW

Jay W.

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features80
  • API
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Review
  • Document Storage
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Expense Tracking
  • File Management
  • For Mental/Behavioral Health Practices
  • General Ledger
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Meaningful Use Certified
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • ONC-ATCB Certified
  • Order Entry
  • Patient Records Management
  • Payroll Management
  • Planning Tools
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Referral Tracking
  • Reminders
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Summary Reports
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Transaction History
  • Treatment Planning
  • Workflow Management
  • Total features42
  • API
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Review
  • Document Storage
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Expense Tracking
  • File Management
  • For Mental/Behavioral Health Practices
  • General Ledger
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Meaningful Use Certified
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • ONC-ATCB Certified
  • Order Entry
  • Patient Records Management
  • Payroll Management
  • Planning Tools
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Referral Tracking
  • Reminders
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Summary Reports
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Transaction History
  • Treatment Planning
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne