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TherapyNotes, LLC vs AdvancedMD for Mental Health Comparison

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Overview

Category Leaders

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...

AdvancedMD for Mental Health is a flexible & customizable, web-based EHR & practice management tool for mental, behavioral,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.01

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

910

5

4

3

2

1

722

144

23

10

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

3.5

4

5

4

3

2

1

2

0

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

Customer support is great, not a software that we will recommend to other practices that reach out to us inquiring software that is the best for their practice.
Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.
Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.

Pros

Not enoughreviews yet

Cons

I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.
I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.
One more complaint: I have been a psychologist for over 25 years.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features87
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Charting
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health
  • Forms Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • Online Forms
  • Paper-Based Claims
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Reporting
  • Real-Time Analytics
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Therapy Notes
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Workflow Management
  • Total features25
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Charting
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health
  • Forms Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • Online Forms
  • Paper-Based Claims
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Reporting
  • Real-Time Analytics
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Therapy Notes
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Workflow Management

Integrations

  • Total integrations5
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations12
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

TJ
AvatarImg

Tosha J.

Individual & Family Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Easy to Navigate

Reviewed 8 months ago
Pros

Easy to navigate EHR’s system and excellent customer service assistance.

Cons

More mental health screening tools for children would be beneficial in diagnosing electronically.

CD
AvatarImg

Cassandra D.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

I love Therapy Notes.

Reviewed 8 months ago

Mental health documentation and billing

Pros

Therapy Notes is a great EHR, very user friendly. The greatest feature, in my opinion, is the customer service. You get a live person on the phone quickly every time you call. Every problem that you have is resolved to satisfaction. The staff is overly courteous, helpful, and friendly. You never are made to feel that your problem is too insignificant to have called.

Cons

There is nothing thaat I dislike about the program.

MK
AvatarImg

Melissa K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

GREAT OVERALL!

Reviewed 12 years ago

this is a great product for any mental health provider!

Pros

I love that all my notes can be easily and quickly entered between patients! Saves me tons of time on paperwork! I love the "to do" list and that the program keeps me compliant with paperwork including treatment plans, notes, contacts, etc. I also like that billing happens after a note is complete! the overall benefit is that Therapy notes keeps me in integrity with my practice! Customer service is stellar!

Cons

Billing features could be a little easier. Other programs I use allow me to make changes in far less steps and I would love to be able to hit one button at the end of the day to submit all claims rather than one at a time.

Vendor response

Thanks for the great review. Your feedback is greatly appreciated as well. We will definitely be addressing those suggestions.

SC
AvatarImg

Stacy C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Wow, great features and phenomenal customer service!

Reviewed 11 years ago

I have tried MyClientsPlus and a few others but prefer TherapyNotes.com for it's simplicity but ability to capture everything I need quickly. Inexpensive for what you get!

Pros

Has all you can ask for for mental health EMR! Fabulous and responsive customer support!

Cons

No major drawbacks.

SH
AvatarImg

Sherry H.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Consistently professional and available customer care

Reviewed 3 years ago

Very smooth. Reliable comprehensive software that is affordable for a mental health practice.

Pros

I use the software for everything - scheduling, clinical notes, video sessions, credit card payments, billing of insurance and clients. There is no perfectly working software 100% of the time, but it's pretty close and customer care is available when there is a problem. It is also pretty intuitive and fairly pleasing to the eye. (I have seen others that have a really bland, programmer look to them.

Cons

Would like to see a couple features that I believe they are working on. I do have to use an outside secure mail service or fax if I want a client or other professional to send me a document that is not in my forms list. Other minor things that don't make or break my relationship with them but I feel confident that I can make a suggestion and they will likely work on it.

JM
AvatarImg

Joel M.

Medical Practice, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Quick and functional software for mental clinics

Reviewed 5 years ago

Recommended for all health clinics, very functional and easy to use.

Pros

So functional. It is what every mental clinics must have. It will lessen the administrative work, monitoring is all in one application. The scheduling, appointments, all in one.

Cons

No negative feedback for this. It is helpful and needed by every mental clinics. It is what health institutions "must have".

MR
AvatarImg

Michael R.

Mental Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Created by Therapists for Therapist

Reviewed 6 years ago

Use TherapyNotes if you're in behavioral mental health. This system is great!

Pros

This system was designed for mental health providers. It's an incredible EHR. The clinical notes are easy to use. The system is predictive. The calendar and billing features are what set it apart from other EHRs.

Cons

I'd like to see TherapyNotes develop more reporting features. I'd also like to see them add e-prescribing. It's a robust system otherwise.

AS
AvatarImg

Arthur S.

Mental Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

User friendly and simplified

Reviewed 9 years ago
Pros

The product provides simply and easy to use platform for inexperienced mental health therapist to go ahead and utilize electronic system.

Cons

Ease of advancing and utilizing additional features, such as, client portal, billing details, support in such areas, etc.

js
AvatarImg

jasmine s.

Security and Investigations, 5,001-10,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Therapy Notes are the Best for Therapy

Reviewed 3 years ago

I have used therapy notes as a mental health counselor on a daily basis during my previous employment. I have used this app as a mental health counselor to keep up with my daily task, notes, and scheduling.

Pros

I love this app! I love the quality, organization and ease of use. They also have an amazing customer support team that are available around the clock to give support.

Cons

There wasn't anything that I did not like or love about therapy notes. Therapy notes has made my job much easier by having everything accessible to me in one app.

AR
AvatarImg

Verified reviewer

Hospital & Health Care, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Mental Health Charting

Reviewed 5 years ago

Overall, TherapyNotes has allowed me to chart on patient visits in a more timely manner. I am more organized and can easily go back and review my notes.

Pros

TherapyNotes is a great software used by mental health professionals. TherapyNotes allows you as a mental health professional to easily and efficiently chart on a session with a patient. The option to pre-populate your progress notes as well as intervention strategies saves a ton of time when charting.

Cons

Billing with this software can be challenging. The process can get confusing due to its complexity. I feel that billing is a challenge with any software though.

LL
AvatarImg

Ld L.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

The best practice management program out there!

Reviewed a year ago

Therapy notes is a complete practice program for mental health counseling. Scheduling, notes, treatment plans, billing are all built in.

Pros

Therapy Notes is an easy to learn, intuitive program. The best thing is customer support. Every time I call, staff is friendly and always has an answer to my issue.

Cons

I don't have anything that I don't like from this program.

RT
AvatarImg

Rocky T.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Customer Service

Reviewed 3 months ago

I have had a great overall experience with TN and would recommend to other mental health professionals

Pros

TN has a fantastic customer service. In the event that I have needed to reach out for assistance, TN customer service has went above and beyond to help solve any issues that I have encountered

Cons

When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues.

ER
AvatarImg

Emily R.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

TherapyNotes - Positive experience since 2017

Reviewed 3 years ago

I have used TherapyNotes since 2017 and have never considered switching platforms. I have recommended this platform to colleagues who have been in the market for platform for mental health practices.

Pros

TherapyNotes makes it easy to manage just about everything in one place. Everything from scheduling, reminder texts/email/calls for clients, patient portal, electronic medical record, insurance billing, and credit card processing for payments. They even have a telehealth platform integrated. The customer support is top notch, quick to respond, timely and efficient, helpful and always pleasant!

Cons

The telehealth feature is basic and though it does the job - I have enjoyed features of another platform that I tend to use more frequently.

PS
AvatarImg

Phil S.

Mental Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Great Mental Health Practice Software

Reviewed 6 years ago
Pros

Fair value Mental health focus Developed the role that we play for the multiple clinics that we have for our new EHR as we transition from Practice Fusion due to their high increase in cost.

Cons

No e-prescribing option We are considering starting a nurse practitioner and that is a limitation that we might run into.

MC
AvatarImg

Mary C.

Mental Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

The BEST EMR for Mental Health Practices

Reviewed 4 years ago

I have always had a good experience with any of the support team members that I have interacted with. Therapy Notes is the best "one stop shop" for Mental Health EMR!

Pros

This software is so logical and easy to use. If you have ever tried other mental health EMR programs, you will see just how awesome Therapy Notes is. Everything you need to run a practice in one place.

Cons

I wish it had a integrated check-in so clients could check in via iPad and the therapist would be alerted via text that their next client had arrived.

MW
AvatarImg

Mia W.

Mental Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Mental Health Company - TN review

Reviewed 9 months ago

We have really enjoyed using TN for our mental health practice - we may have to look elsewhere for a system for our company in the future if we end up growing and needing a better system for billing/sending claims from.

Pros

Scheduling is quick and easy, portals are easy to set up, can upload new documents into portals whenever it is necessary, support is always wonderful

Cons

Cannot send claims for secondary insurance, have to do this externally. Sometimes takes while for updates to come through.

RC
AvatarImg

Ramona C.

Mental Health Care, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

TherapyNotes is the best!

Reviewed 3 months ago

I have tried other "leading" mental health EHRs but they did not meet my needs and were not user friendly and did not provide the level of awesome customer support that TherapyNotes provides!

Pros

TherapyNotes is user friendly and has the best customer support ever! They value feedback from users!

Cons

They do not currently have a messaging option but they are currently working on it.

SS
AvatarImg

Scott S.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Excellent EMR!

Reviewed 6 years ago
Pros

Excellent EMR. I would highly recommend TherapyNotes to anyone in private practice. It has made my transition from community mental health to private practice a breeze with easy billing, concise documentation tools, and fantastic customer service. A+!

Cons

There is nothing not to like about this software. It is fantastic in every respect. The times I have had a hiccup, the customer service team has been knowledgeable and efficient in getting me back on my way.

BM
AvatarImg

Barbara M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

TherapyNotes is Great!

Reviewed 8 years ago

The pros: customer service, EMR, claims service. Con: I wish they would develop a complete billing service that would manage the ERAs, billing, statements, and end of year report! Then it would be the PERFECT online service for mental health professionals.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for the 5-star review. To clarify, we do support ERAs, which allows you to receive and review them in TherapyNotes, and mark them as processed so you can keep track. We are working on a system to automatically post these as payments into TherapyNotes. (coming soon!) We do have statements and superbills so it's not clear what you're looking for. Also, I'm not sure what type of end-of-year report you have in mind. Please send your suggestion to support@therapynotes.com!! Thanks!

DD
AvatarImg

Doris D.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Thankful for TherapyNotes!

Reviewed 9 months ago

Excellent Customer Service

Pros

Does not matter what my issue is the support team always help with such kindness and they are sincerely interested which is so refreshing. Thankyou for helping with my success at The Counseling Center of Essex during a most difficult time with Mental Health and Addictions.

Cons

Waiting on line! I understand there are many of us that need support.

CG
AvatarImg

Ciji G.

Mental Health Care, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

Very Pleased User

Reviewed 7 years ago

I'm a licensed counselor and I use therapy notes for all of my documentation, and text message reminders. since using therapy notes I have not had any No show appointments. Additionally I love the reminders of what documentation is needed. I could not recommend it more.

Pros

Text reminders Notes and auto fill information for mental status

Cons

Customized notes

RP
AvatarImg

Rick P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TherapyNotes, LLC logo

TherapyNotes, LLC

Great product.

Reviewed 11 years ago

Good software.

Pros

This is by far the easiest, cleanest, simplistic mental health software. We have tried many, and ended up sticking to therapy notes because it offers what we need, in a clean simple format. A monkey can use this simple yet powerful software.

Cons

We Have 1 building with 8+ independent practitioners. We need any software to give us the ability to each have out own copy with the capacity of them being linked together so the scheduler and billet can access each copy without logging in and out. This is somewhat possible, but there are a few limitations.

HY
AvatarImg

Heather Y.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TherapyNotes, LLC

Making notes manageable again

Reviewed 8 years ago

Overall and excellent software program. Ever Growing to meet the needs of subscribers. Quick customer service online or by phone. Easy to use. Meets the needs of mental health therapist. Makes everything in one place, scheduling, billing, and notes.

Pros

No pros were added to this review

Cons

No cons were added to this review

LO
AvatarImg

Lynn O.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TherapyNotes, LLC logo

TherapyNotes, LLC

SIx-year User of Therapy Notes--Couldn't Be Happier

Reviewed 2 years ago

They have the nicest, most helpful customer service of any company with which I have ever interacted. I'm serious. They pick up the phone, they actually help you, and they are exceeding pleasant the whole time. They even send you articles, You Tube videos, and email summaries (w/o you asking) so that you have something to further illuminate what they have told you and serve as a reference in the future.

Pros

The framework for the notes look like they are designed by a medical malpractice attorney or your malpractice insurance carrier (former attorney here). They cover every base and I love it, kidding aside, because it ensures that I am providing the top level of care to my patients (Did I check whether Pt had SI? What did Pt say vs. my perception of them?) Plus, I can customize the notes and carry over portions of former notes to make note writing more efficient for me.

Cons

I haven't found any mental health EHR that is doing this (only the really large, expensive medical programs), but I would pay more if TN could add a patient direct payment system to the Portal. I'm thinking that, with time, this is something that they will offer.

Vendor response

Thank you for the glowing review! You can actually accept credit cards on the portal with the Payment Authorization Form. You may also be happy to know that an upcoming feature will also patients to actually make payments.

AR
AvatarImg

Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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TherapyNotes, LLC

Overall TherapyNotes is a great program for solo and small providers who are needing a EHR program.

Reviewed 6 years ago
Pros

TherapyNotes is a great program for small providers who are needing to move to EHR/EMD. The interface is easy to follow, and the support team is easy to work with and great in resolving issues. I have recommended this platform to numerous peers and colleagues in the Mental Health Counseling or Psychotherapy fields.

Cons

Things I wish it had, like some of the larger software programs are: 1. Dashboard view for Supervisors and Administrators to notify them of any documentation that may be nearing required time frames for submission, and of any upcoming treatment plans, etc. 2. The ability to modify documentation templates to meet the specific need of the provider. 3. The ability to have billing modifiers automatically...