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TherapyNotes vs Carbon Health Comparison

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Overview

Category Leaders

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...

Carbon Health is an all-in-one, cloud-based care platform for health clinics and practices wanting to connect to patients...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

488

107

20

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.0

5

4

3

2

1

2

1

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.
Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.
Otherwise, I like all their features and their customer support system is always on top of it and extremely helpful.

Pros

Not enoughreviews yet

Cons

I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.
I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.
One more complaint: I have been a psychologist for over 25 years.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features126
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Adjustor Management
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Data Verification
  • Decision Support
  • Discharge Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Invitations & Reminders
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Interaction Tracking
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Order Entry
  • Order Tracking
  • PDF Conversion
  • Paper-Based Claims
  • Partner Portal
  • Patient Communications
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Remote Treatment Plans
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Time Tracking by Client
  • To-Do List
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Website Integration
  • Widgets
  • Workflow Management
  • Total features68
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Adjustor Management
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Data Verification
  • Decision Support
  • Discharge Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Invitations & Reminders
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Interaction Tracking
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Order Entry
  • Order Tracking
  • PDF Conversion
  • Paper-Based Claims
  • Partner Portal
  • Patient Communications
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Predictive Analytics
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Remote Treatment Plans
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Time Tracking by Client
  • To-Do List
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Website Integration
  • Widgets
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

TherapyNotes vs. Carbon Health

See how TherapyNotes and Carbon Health stack up against each other by comparing features, pricing, ratings, integrations, security & more.