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TherapyNotes vs CentralReach Comparison

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Overview

Category Leaders

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...

Category Leaders

CentralReach is a practice management & EHR solution for therapists and educators with integrated features for scheduling,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

490

109

21

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

60

33

5

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.

MK

Mary Kate S.

Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.

TJ

Tammi J.

Otherwise, I like all their features and their customer support system is always on top of it and extremely helpful.

RM

Rebeca M.

Pros

Love using timesheets and my favorite is converting sessions. Easy to use, self explanatory and very reliable.

MK

Monika K.

Great company putting their best effort into creating a super powerful software. Wonderful people, and software has all the functionality for most firms, just not for larger platform firms like us.

JJ

Jennifer J.

It is easy to navigate and has a great user interface. I like that you can search within each module and I love that the Help section's different guides are very comprehensive as well.

SV

Soquel V.

Cons

I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.

HD

Howard D.

I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.

JB

Joanne B.

One more complaint: I have been a psychologist for over 25 years.

MR

Marcia R.

Cons

I needed to call my supervisor several times to find out what I was doing wrong.

MH

Mary H.

Sometimes it’s limiting and errors are not quickly fixed.

KS

Karina S.

But it registers 30 minues. I wasted a lot of time figuring that out.

MH

Mary H.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features126
  • ABA Data Collection
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Batch Processing
  • Behavior Tracking
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Case Management
  • Cash Flow Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Course Authoring
  • Credential Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Invitations & Reminders
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Expense Claims
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For ABA Industry
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Learning Management
  • Medical Billing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Forms
  • PDF Conversion
  • Paper-Based Claims
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Timesheet Management
  • To-Do List
  • Training Management
  • Transaction History
  • Treatment Planning
  • User Management
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Workflow Management
  • Total features105
  • ABA Data Collection
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Batch Processing
  • Behavior Tracking
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Case Management
  • Cash Flow Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Course Authoring
  • Credential Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Invitations & Reminders
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Expense Claims
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For ABA Industry
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Learning Management
  • Medical Billing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Forms
  • PDF Conversion
  • Paper-Based Claims
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Timesheet Management
  • To-Do List
  • Training Management
  • Transaction History
  • Treatment Planning
  • User Management
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne