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TherapyNotes vs ChartLogic EHR Comparison

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Overview

Category Leaders

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...

ChartLogic is an integrated electronic health recording solution that offers tools for electronic medical recording, practice...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

490

109

21

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.0

5

4

3

2

1

27

19

7

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.

MK

Mary Kate S.

Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.

TJ

Tammi J.

Otherwise, I like all their features and their customer support system is always on top of it and extremely helpful.

RM

Rebeca M.

Pros

This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.

SR

Shelby R.

We have always liked ChartLogic and recommend it highly. They stay on top of requirements for Meaningful Use and are always helpful to the customer.

RS

Roger S.

Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.

JH

Janice H.

Cons

I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.

HD

Howard D.

I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.

JB

Joanne B.

One more complaint: I have been a psychologist for over 25 years.

MR

Marcia R.

Cons

The deployment was horrible with an abundance of inaccurate entries which interfered with billing. Billing team in general is incompetent.

Adam P.

The worst part of it is that Chart Logic 7 is no longer available. If only they had worked out all the kinks before moving to a new version, but that's probably part of the financial model.

EC

Eli C.

Poor training protocol with system changes and implementation. Difficult to get prompt and concise answers to customer service issues.

hj

heather j.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features126
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customization
  • Data Extraction
  • Data Import/Export
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Electronic Submission
  • Email Invitations & Reminders
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Online Forms
  • Outcome Assessment Tools
  • PDF Conversion
  • Paper-Based Claims
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Refill Management
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • To-Do List
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Workflow Management
  • Total features55
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customization
  • Data Extraction
  • Data Import/Export
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Electronic Submission
  • Email Invitations & Reminders
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Online Forms
  • Outcome Assessment Tools
  • PDF Conversion
  • Paper-Based Claims
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Refill Management
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • To-Do List
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne