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Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...
Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose & treat patients via videoconference,...
Mary Kate S.
Sharon M. B.
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Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Customer Service; it keeps improving; easy to set up a new client, schedule (free reminders two days before appointments are sent to clients), good templates for intakes, assessments, progress notes, great to do reminder lists, great EDI processing and more.
I have never been dis-satisfied with how I was treated. I may have not liked the answer :) - but the staff are great. The answers I don't like are when there are features I'd like that they don't have YET, so I have to do work arounds that take time. I would like the ability to BOLD, UNDERLINE and BULLET the text in my notes, better secondary insurance processing, and tele-therapy (currently using DOXY.me) I know they are working on these things, and with the things they aren't, they make a note and send it up the chain of command and tell me how to do the same, so I feel heard and valued.