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TherapyNotes vs KaleidaCare Solutions Comparison

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Overview

Category Leaders

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...

KaleidaCare is a foster care management software to help social service agencies manage billing, cases, and clients. The...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

531

116

22

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

5

4

3

2

1

20

18

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Customer support is great, not a software that we will recommend to other practices that reach out to us inquiring software that is the best for their practice.

AS

Amy S.

Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.

TJ

Tammi J.

Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.

MK

Mary Kate S.

Pros

Their customer service is excellent!!! They offer lots of resources and extra training when needed. The staff are easily accessible and pleasant to work with.

LC

LAUREE C.

Its layout is user-friendly and clean, data input is easy and customizable, and customer service is amazing.

KV

Kaylee V.

System support is always responsive and helpful. I really enjoy using this product.

JW

Jessica W.

Cons

I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.

HD

Howard D.

I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.

JB

Joanne B.

One more complaint: I have been a psychologist for over 25 years.

MR

Marcia R.

Cons

I think my only complaint about Kaleidacare is it is sometimes difficult to extract data.

KV

Kaylee V.

I can't say there's anything I actually dislike, though.

Milo W.

This software is not very user friendly and it seems to be very confusing at times to use. A lot of us at our facility have a hard time using it and trying to figure out how to use it.

SP

Sophia P.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features91
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Adjustor Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Audit Management
  • Authorization Tracking
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Online Forms
  • Paper-Based Claims
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management
  • Total features50
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Adjustor Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Audit Management
  • Authorization Tracking
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Online Forms
  • Paper-Based Claims
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Notes
  • Third Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations3
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations3
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne