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TherapyNotes vs SimplyBook.me Comparison

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Overview

Category Leaders

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...

Category Leaders

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

490

109

21

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

622

233

36

11

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.

MK

Mary Kate S.

Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.

TJ

Tammi J.

Otherwise, I like all their features and their customer support system is always on top of it and extremely helpful.

RM

Rebeca M.

Pros

It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.

CB

Catherine B.

The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.

JO

Jennifer O.

Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.

MT

Mariah T.

Cons

I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.

HD

Howard D.

I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.

JB

Joanne B.

One more complaint: I have been a psychologist for over 25 years.

MR

Marcia R.

Cons

Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.

JW

Jade W.

It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.

Senne T.

I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.

DH

David H.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features126
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Biometrics
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Case Management
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Discount Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Driver Scheduling
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Management
  • File Sharing
  • For Martial Arts
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Goal Setting / Tracking
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Image Library
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Marketing Automation
  • Medical Billing
  • Meeting Management
  • Member Communication
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • PDF Conversion
  • Paper-Based Claims
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Payor Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Product Catalog
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Promotions Management
  • Question Branching
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Check-in/Check-out
  • Self Service Portal
  • Self-Enrollment
  • Service Catalog
  • Single Provider Practice
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management
  • Surveys & Feedback
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • To-Do List
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • User Profiles
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • Total features134
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Biometrics
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Case Management
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Discount Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Driver Scheduling
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Management
  • File Sharing
  • For Martial Arts
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Goal Setting / Tracking
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Image Library
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Interaction Tracking
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Marketing Automation
  • Medical Billing
  • Meeting Management
  • Member Communication
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • PDF Conversion
  • Paper-Based Claims
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Payor Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Product Catalog
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Promotions Management
  • Question Branching
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self Check-in/Check-out
  • Self Service Portal
  • Self-Enrollment
  • Service Catalog
  • Single Provider Practice
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management
  • Surveys & Feedback
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • To-Do List
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • User Profiles
  • Video Conferencing
  • Virtual Waiting Room
  • Visual Analytics
  • Voice Recognition
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management

Integrations

  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations22
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne

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