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TherapyNotes vs Therapy Partner Comparison

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Overview

Category Leaders

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...

Therapy Partner is an online practice management software that supports clinicians in managing their workflows such as scheduling...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

37

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

707

5

4

3

2

1

547

122

21

9

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.2

33

5

4

3

2

1

17

11

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

Customer support is great, not a software that we will recommend to other practices that reach out to us inquiring software that is the best for their practice.
Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.
Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.

Pros

A user-friendly software that has been around for a while. Good for documentation and great for business.
My clients love that they can self-schedule their sessions, which is a huge help. The process is very professional, and the layout is pretty simple.
The ease of use and the company's willingness to help get a good working template. They are quick to call back when there is a training need.

Cons

I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.
I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.
One more complaint: I have been a psychologist for over 25 years.

Cons

We are leaving this service due to the incredibly slow loading of the calendar. We have a very fast internet connection and this is the only internet-based system that we have this problem with.
Do the basics of adding deposits and letting people work from a balance. The notes feature is stupid.
I don't like that I am charged a fee each time I bill clients on top of the monthly fee. I also wish there was a way to reimburse clients, especially if there is a billing error.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features90
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Charting
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Reminders
  • Employee Management
  • Event Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Online Forms
  • Paper-Based Claims
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Revenue Management
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management
  • Total features58
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Charting
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Reminders
  • Employee Management
  • Event Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Invoice History
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • No-Show Tracking
  • On Call Scheduling
  • Online Forms
  • Paper-Based Claims
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payor Management
  • Physician Management
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Revenue Management
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations3
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Demandforce
  • Euclid
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations2
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Demandforce
  • Euclid
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes logo

TherapyNotes

Therapy Notes does it all.

Reviewed 4 years ago

Therapy Notes practically does the therapy for me. Support is great too. :)

Pros

Ease of use. This software is easy to use, covers all the bases in terms of therapeutic documentation.

Cons

There is nothing I don't like. Once there was a server problem and that's it!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Best product out there

Reviewed 9 months ago
Pros

We swear by Therapy Notes. I'm convinced there is no better product out there for our needs. As usual, we found customer service to be super helpful when we ran into a snag. The agent [SENSITIVE CONTENT] was nothing short of a life saver, today. We were wrestling with an out-of-network situation that was inconsistent and complex. [SENSITIVE CONTENT] was relaxed and confident. She put us immediately at ease, was unrushed and carefully took us step by step through the process to accurately solve the issue. We've always appreciated Therapy Notes' customer service, but [SENSITIVE CONTENT] was particularly outstanding. Kudos to her and thank you very much, Therapy Notes!

Cons

We have no complaints about Therapy Notes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Therapy Notes gets 2 Thumbs Up

Reviewed 6 years ago
Pros

Therapy notes streamlines my paperwork from beginning to end in a user-friendly format.

Cons

One improvement that can be made to therapy notes is the ability to transfer notes from my old system to Therapy Notes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Couldn't Imagine Doing this Job without Therapy Notes

Reviewed 4 years ago
Pros

I love how easy to use the software is, in addition to the AMAZING customer service!!

Cons

There is nothing I don't like about Therapy Notes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Best website

Reviewed 2 years ago

I can conduct online sessions from anywhere. Dont need to carry client files.

Pros

Easy, friendly and convenient. When I login the website it shows my to do task which makes me easir to complete task on time.

Cons

Navigation and therapy templates. History, planning. Its friendly for Psychotherapy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Therapy Notes makes billing a Breeze

Reviewed a year ago

Therapy Notes made my transition from group practice to private solo practice effortless. They imported my client contact list and populated the demographic info in 1 easy step. They do all the billing from submission to payment with a simple click of a button from me. They provide friendly telephone access to knowledgeable support techniques late evening hours and weekends. They follow up each support call with an email explaining all steps they took during the call and instructions for me to complete any details that may need follow through from me. They make business management a breeze which is saying a lot coming from a completely uninformed therapist like myself. Thank you Therapy Notes😊

Pros

I love the ease of use and practical applications Therapy Notes provides. They do ALL the billing work from submission to payment and they provide telephone access to technicians after hours and weekends.

Cons

I love everything about Therapy Notes. I have zero complaints.

Vendor response

Thank you Tammy for the glowing review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TherapyNotes

Therapy Notes are the Best for Therapy

Reviewed 2 years ago

I have used therapy notes as a mental health counselor on a daily basis during my previous employment. I have used this app as a mental health counselor to keep up with my daily task, notes, and scheduling.

Pros

I love this app! I love the quality, organization and ease of use. They also have an amazing customer support team that are available around the clock to give support.

Cons

There wasn't anything that I did not like or love about therapy notes. Therapy notes has made my job much easier by having everything accessible to me in one app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TherapyNotes

Beautiful

Reviewed 7 years ago

Therapy Notes has a beautiful, user friendly design.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TherapyNotes

Therapy Notes is Fabulous.

Reviewed 6 years ago

Therapy Notes keeps me organized and simplifies everything.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Great for solo practice

Reviewed a year ago

Very positive. I would recommend Therapy notes to anyone who is starting their own practice.

Pros

The seamless integration of therapy notes, billing and telehealth services.

Cons

I have clients with multiple insurances, so the process for this could be easier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

I Couldn't Do This Business of Mine Without Therapy Notes!

Reviewed 4 years ago
Pros

The software is simple to understand. Easy note writing, billing, scheduing and reminders to clients. Everything I need is right in one place. What I like the best is that it always works. If I have a question the support people are AMAZING and helpful and quick to respond with clear correct information on how to solve my issue. I feel very well supported. I have no patience for technical issues and with Therapy Notes I know I will be able to get any answers I need. The best part is that it is rare that I even have a question because the system works so well.

Cons

I honestly can't think of anything I don't like about Therapy Notes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TherapyNotes

Thank you Therapy Notes!

Reviewed 10 years ago

Love it!! I recommend Therapy Notes highly.

Pros

Easy to use. Makes my work efficient. Ensuring nothing is over looked. It has cut the time I spend in paperwork in half. Meets all my practice needs.

Cons

No problems. I couldn't beleive how comprehensive the program is.

Vendor response

Thank you!! And we love our customers!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Great customer service and help!!

Reviewed 2 years ago

Therapy Notes has been a one stop shop for me. I use all of their features except the insurance billing only because I do not except insurance and my business. Otherwise, I like all their features and their customer support system is always on top of it and extremely helpful. I remember when I first signed up with Therapy Notes years ago, they walked me through every step anytime I called and had a question or concern!

Pros

I was needing some help with their credit card services so I emailed the support team. They replied back in less than 24 hours and were willing to correct what I needed corrected. They said for me to just send them the information and they would take care of it. That saved me so much time! Very helpful!

Cons

Since using Therapy Notes I have not found anything that I like the least.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Wonderful software and wonderful support

Reviewed 4 years ago
Pros

Ease of use. Support always helpful and kind to those of us that are not tech savvy.

Cons

Nothing, love it all. Therapy Notes is easy to use and wonderful

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

I love the support and the professional quality of Therapy Notes.

Reviewed 4 years ago

Greatest efficiency of appointment scheduling and billing as well as accurate documentation of all therapy sessions

Pros

I love the support and the professional quality of Therapy Notes. I have tried most of the programs for therapist billing and practice out there today and Therapy Notes stands head and shoulders above the rest. Having been in practice for 40 years now, I hope to be able to continue for the next few decades with Therapy Notes as my professional companion.

Cons

THe software demands that you write a session note before submitting any sessions for payment from insurance companies and patients. However, this insures that the therapist is doing everyhting legally since session billing, according to all state licensure regulations, can only be billed following documentation of the session.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Phenomenal Customer Care!

Reviewed 3 years ago

Therapy Notes consistently provides me with excellent customer service, quick solutions, and supportive information. I have easily gained more in value than the monthly expense, and it is with a great ease of mind that I use them to support myself and my clients. Thanks for all your hard work!

Pros

+Quick Responses +User friendly +Flexible +Easy to learn +Receptive to feedback

Cons

-Cost (but still worth it) -No tele-health/online therapy options or direct client scheduling (yet)

Vendor response

Thanks for the glowing review! There actually is client self scheduling. Call us and we will wall you through setting it up. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Simplifies Business

Reviewed 4 years ago

Their customer service is second to none. Questions are quickly and easily answered. Staff is extremely friendly and efficient.

Pros

Therapy Nores makes filing insurance claims a breeze. I also like that there is a wide choice of ways you can use it...for as many or as little ways as you like.

Cons

I have no complaints. Therapy Notes does a great job of self monitoring and improving.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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TherapyNotes

Therapy Notes Review

Reviewed 9 months ago

Therapy Notes is responsive when help is sought and I love the newsletters. I've waited years though for an easier online client form submission process.

Pros

The features offered work well such as the scheduling and billing.

Cons

There are features which should be offered by now and are not. The ability to create forms within Therapy Notes or already available through Therapy Notes. Also auto-populating demographics, etc from submitted client forms.

Vendor response

The details of the portal forms do copy into your patient records. The Client Information Form copies into your patient's Info tab. The Client History Form populates your Intake Note. The Payment Authorization Form actually puts a credit card on file. These are examples of why our built-in forms are much more powerful than custom forms that don't like to your records.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Feedback

Reviewed 4 years ago

We Love using Therapy Notes and the customer services Rocks I love always calling because they are willing to help with any questions we have!

Pros

Very easy to work with and has everything for us to do!

Cons

I would like to have the ability to send secondary claims from Therapy Notes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

The most useful and efficient tool to run a private practice

Reviewed 9 months ago

Amazing

Pros

The support i receive is priceless. I would have failed without therapy notes .

Cons

Very easy, efficient and user friendly .

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TherapyNotes

Excellent Value

Reviewed 8 years ago

As a solo practice, Therapy Notes has transformed our business.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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TherapyNotes

A solid software that has fallen behind some other regarding important features

Reviewed 4 years ago

Unfortunately I would not recommend to group practices looking for an EHR with robust features. We're looking into other software and finding better options

Pros

Therapy notes has an intuitive user interface and reasonable pricing especially for group practices.

Cons

The client portal which has been promised for year is still not finished and the program has poor reporting functions for group practices

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TherapyNotes

Highly recommended

Reviewed 4 years ago

Overall, my experiences with Therapy Notes have been very positive.

Pros

The customer service is consistently top quality.

Cons

Paucity of templates and inability to include screening data, such as PHQ-9 or GAD.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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TherapyNotes

Very content and not found anything better!

Reviewed 4 years ago
Pros

I like that Therapy Notes is very user friendly. Their team is always working to improve things. Their support is always available and helps resolve issues quickly. Everyone I know that has come on board our team has liked Therapy Notes better than other formats.

Cons

I do wish there were more options for secondary claims billing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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TherapyNotes

Great for social workers/therapists

Reviewed 3 years ago

I use this software to organize my therapy notes from sessions.

Pros

This product has been so helpful in getting my notes organized from sessions with clients, especially after a hectic day.

Cons

It takes some time to get used to the software, after having not used something like this in the past, but it has a quick learning curve.