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Therasoft vs AxisCare Comparison

Overview

Practice management platform for psychologists, therapists and mental health professionals that provides tools for marketing,...

AxisCare is a web-based scheduling and management solution with marketing and other functionalities that are designed specifically...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$200.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

162

97

24

9

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

490

130

19

8

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

That they attended session, they paid for session and notes on session completed. I can easily see outstanding balances on individual clients as well as over all summary of outstanding money owed.
Good Ease of use, good help with videos of how to use. Customer assist was good for getting up and running when I knew little going into it.
Therasoft Help Center is always on top of addressing tickets. Our rep is AMAZING!!!!! Wonderful support, extremely knowledgeable and very helpful.

Pros

Ease of use & continued growth. AxisCare is keeping up with the legal and federal responsibilities of our agencies and I appreciate that.
We love what you have done with the calendar, we hope that you will continue to improve on the third party billing and invoicing aspect.
User friendly, excellent for scheduling, updates improving the software on a regular basis are great, rarely ever breaks down, works well with billing and payroll in QuickBooks.

Cons

A colleague warned me about the billing and loss of patient information that he had with this company.
Occasionally, there are technological problems that can only be resolved by the developers. In fairness, these tech problems have been minor (not major - no lost notes, files, whole narratives).
They did take some money off of my one bill, but I never collected on all the claims that were not filed in a timely manner. This was on Therasoft so why did I have to eat the loss.

Cons

Because I am not using the product to it’s fullest and how it’s meant to be used, it’s hard for me to be criticizing.
Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go.
Axis care is very hard to use and often does not work properly with mobile devices. Which makes it very frustrating to work outside of the office.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features22
  • Assessment Management
  • Auto-Matching
  • Automated Scheduling
  • Batch Processing
  • Billing & Invoicing
  • Biometrics
  • Business Intelligence
  • Calendar Management
  • Certification Tracking
  • Chat
  • Check Processing
  • Claims Management
  • Client Portal
  • Clock In / Out
  • Computer Telephony Integration
  • Credential Management
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Document Templates
  • Electronic Payments
  • Event Scheduling
  • GPS
  • Goal Setting / Tracking
  • HIPAA Compliance
  • History Tracking
  • Lead Capture
  • Multi-Location
  • Overtime Tracking
  • Payroll Integration
  • Personalized Profiles
  • Progress Tracking
  • Project Notes
  • Real Time Notifications
  • Receipt Management
  • Records Management
  • Reference Checking
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reminders
  • Revenue Management
  • SSL Security
  • Secure Data Storage
  • Status Reporting
  • Visitor Tracking
  • Website Integration
  • Workflow Management
  • Total features26
  • Assessment Management
  • Auto-Matching
  • Automated Scheduling
  • Batch Processing
  • Billing & Invoicing
  • Biometrics
  • Business Intelligence
  • Calendar Management
  • Certification Tracking
  • Chat
  • Check Processing
  • Claims Management
  • Client Portal
  • Clock In / Out
  • Computer Telephony Integration
  • Credential Management
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Document Templates
  • Electronic Payments
  • Event Scheduling
  • GPS
  • Goal Setting / Tracking
  • HIPAA Compliance
  • History Tracking
  • Lead Capture
  • Multi-Location
  • Overtime Tracking
  • Payroll Integration
  • Personalized Profiles
  • Progress Tracking
  • Project Notes
  • Real Time Notifications
  • Receipt Management
  • Records Management
  • Reference Checking
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reminders
  • Revenue Management
  • SSL Security
  • Secure Data Storage
  • Status Reporting
  • Visitor Tracking
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations12
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Therasoft vs. AxisCare

See how Therasoft and AxisCare stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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