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Valant EHR Suite vs TheraNest Comparison

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Overview

Valant is a cloud-based EHR software that provides clinicians and behavioral health professionals with tools to streamline...

Category Leaders

TheraNest Mental Health is a practice management and therapy notes tool that allows users to keep track of health records...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

120

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

280

5

4

3

2

1

144

71

30

17

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.4

925

5

4

3

2

1

546

269

68

20

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The trainer was also fantastic. This is geared towards mental health and they do an amazing job with every mental health inventory imaginable.
I have been using Valant software for over a year now and it is has saved me a large amount of time with the awesome reporting features that come with the software.
It has been wonderful overall. It is very intuitive and is very linear.

Pros

They have superb customer service. I really liked how attentive they are to your needs and are very open to making sure your issues are resolved.
In the beginning the customer service was wonderful. The look is clean and user friendly and they have great tools and tutorials.
Kudos to their writer, who is worth her weight in gold). So I can say we are extremely happy that we switched to Theranest.

Cons

Customer service is severely lacking, especially their accounting department, who will never answer the phone or call you back if you need to dispute a charge.
Horrific customer service and dishonest leadership team.
From a provider perspective, trying to document has been a nightmare in the new platform too. This software isn't 2015 certified either which has resulted in problems with one of our payers.

Cons

I don't like that I am unable to speak with a customer service representative when I have a problem. I don't like having to schedule an appointment when it is a quick question.
Billing feature, it's complete crap. We tried to utilize their billing feature and it has not worked.
I have been very disappointed. I bundled my services when I started private practice and the company I bundled with use Theranest so this was my only option.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features46
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case List Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Faculty/Staff Management
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Psychiatrists
  • Goal Setting/Tracking
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medication Management
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • One-to-One Messaging
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Team Notes
  • Template Management
  • Therapy Notes
  • Time Tracking
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Workflow Management
  • Total features108
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case List Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Child Welfare Management
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Faculty/Staff Management
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Psychiatrists
  • Goal Setting/Tracking
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medication Management
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • One-to-One Messaging
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Team Notes
  • Template Management
  • Therapy Notes
  • Time Tracking
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Workflow Management

Integrations

  • Total integrations1
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations4
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

TA
AvatarImg

Theresa A.

Mental Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Valant EHR Suite logo

Valant EHR Suite

After much product testing...Valant wins!

Reviewed 7 years ago

I have tested may EHR's and Valant is the one I chose after about 3 years of demo's and research. Some EHR's that I have reviewed: Kareo, Practice Fusion, TheraNest, PIMSY, ICANotes, drcrono, Theramanager, and iSALUS. My office is a single provider, nonprofit. I am able to type notes in during a session and sign at the end of the session with ease. If I'm providing in home care, Apple's Siri works great for dictation and integrates seamlessly.

Pros

1. Valant offers as part of the intake note, numerous assessments that are automatically scored! 2. Customizable for how you would like to view buttons. 3. Group Notes automatically carry over from the first note in the general section, VERY helpful! 4. Prepopulated from the last note, so you do not need to go back to review. 5. Customer service is amazing. Follow up email or phone questions are quickly answered without constant need for follow up. 6. Cloud based. 7. 100% compatible with Mac, iPad, iPhone & Windows.

Cons

1. The treatment plan is clunky. I have worked around this by utilizing the prepopulated section of the PLAN tab to be where I put the treatment plan and updates each time. This work-around works beautiful for me. 2. There is no built in telehealth at this time. I am assured that this is something that is being looked into. 3. Billing is not fully integrated and requires a subscription to an outside provider.

JP
AvatarImg

Joseph P.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Highly Recommended Software

Reviewed 6 years ago

It has been my primary EHR.

Pros

Theranest has come a long way since it was started. Theranest is a software that has the ability to keep progress notes, remind clients of appointments, create treatment plans, connect up to a clearing house for claims, track profit, track session hours, and conduct online therapy sessions. I made a review back in 2016 but need to now re-review it because it has improved greatly in the past 2 years. The changes have been with added features and user friendliness. As a private practitioner I would greatly recommend for private practice or small agencies.

Cons

The cost has gone up in 2 years but that is not surprising. Still affordable but could be just a teeny bit cheaper. Really no major cons.

Vendor response

Thank you for the honest review, Joseph! We really appreciate it.

JK
AvatarImg

Julie K.

Mental Health Care, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

TheraNest logo

TheraNest

medication management user

Reviewed 3 years ago

below average for an EHR for medication management

Pros

I think it is good for therapy not for medication management

Cons

It is not very friendly for medication providers/medical providers. The minute changes in places to click to get into the scheduling pop up vs the chart is very annoying. There is no place right on the front that shows the sex or gender of the client, or the provider name. There are are too many places to sign, can the chart be in all on place. Instead clicking through screens can there be a toolbar?...

AL
AvatarImg

Angel Luis T.

Medical Practice, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Practicality of TheraNest

Reviewed 5 years ago

I would greatly consider TheraNest as your EMR/EHR!!!!!

Pros

I like all the features in TheraNest but what I most love about it is that they have incorporated into their program ALL the Wiley Planners which makes treatment plan development for Substance Use or Mental Health easy to do.

Cons

There is nothing I didn't like about TheraNest. It is easy to use and easy to add on support staff or other Therapist.

Vendor response

Thank you so much for the glowing review!!! We are so happy to hear that you are enjoying TheraNest and the integrated Wiley Practice Planners. :)

SR
AvatarImg

Sean R.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Our counseling team at NewLeafCounselingCenter.com is very happy we made the switch.

Reviewed 7 years ago

Streamlines all of the things we need in an EHR

Pros

We like having an all-inclusive system where we can schedule (and syncs with Google Calendar), take client notes, handle all of the paperwork (with no paper), collaborate via secure chat, process payments, automatically have the funds deposited in the bank, run reports, and have an app that gives each of us access to our caseload.

Cons

We have had a few glitches along the way, but it's probably due to user error. We would like to see some more robust reporting that allows us to run customized spreadsheets. Customer service is great, but it has usually been a few hours before we get a response.

Vendor response

Hey Sean, Thanks for the review, we're thrilled to hear that your practice is happy with our software. Thank you for highlighting the features we offer and for speaking to how wonderful our Customer Happiness Specialist are, that's such great encouragement for them. We appreciate your patience with us and always want to know if there's anything we can be doing to serve you better. Sincerely, the TheraNest team.

AC
AvatarImg

Angela C.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TheraNest logo

TheraNest

Enjoying Theranest

Reviewed a year ago

So far, so good.

Pros

It is quick and easy. I can focus on my clients instead of an EHR system.

Cons

If the power goes out, I have to start my note from scratch.

JM
AvatarImg

Jim M.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TheraNest logo

TheraNest

Theranext

Reviewed 5 years ago

I was using a self created system, this is much better and I will stick with it. I have no idea if there are others that are better. I tried one other and didn't like it.

Pros

Simple EHR .. Works well. They are very helpful in setting it up. Great interface with the system

Cons

The billing is difficult and the reps have terrible customer support. Long-time on hold and sloppy response. Training videos are split in such a way that's it difficult to follow. Choppy

Vendor response

Jim thank you for your honest review. We are happy to hear you thought TheraNest worked well overall! It sounds like you might of had some trouble getting enrollment complete with the clearinghouse. We are actively looking into ways to streamline this process to be more efficient for our customers. We hope you will consider TheraNest again in the future if you ever decide to rethink your self created system.

AB
AvatarImg

Anthony B.

Mental Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Great EHR Platform

Reviewed 5 years ago

I would recommend and have recommended TheraNest to colleagues needing a good EHR program.

Pros

I like that TheraNest is very user friendly for the most part and if I get stuck, the excellent customer service is available to help out. The layout of TheraNest makes from initial assessment to end of treatment pretty easy to follow.

Cons

I have only recently started using the telehealth feature, I not at as big a fan of the telehealth as it is really limited. Having used other telehealth services prior to TheraNest, I find the TheraNest platform to be limited and full of glitches. Again, I have only started using it, and TheraNest is usually good about updating the platform for better performance.

Vendor response

Anthony thank you for taking the time to write us a review! We are so happy you are enjoying TheraNest! Our Telehealth specialist will be reaching out to connect with you on those telehealth concerns.

SD
AvatarImg

Shelby D.

Mental Health Care, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

A great and affordable EHR

Reviewed 3 years ago

Very positive - it has almost everything SP does, is very user-friendly, has tons of helpful videos, walk-throughs, and articles that help clarify questions I may have regarding using the EHR. It's aesthetically pleasing, too!

Pros

An affordable EHR that does everything you need it to do, and feels more user-friendly than Simple Practice.

Cons

Some things could be improved, such as offering templates for notes, more ways of documenting notes; more flexibility with calendar/scheduling (changing it to a 3-day versus 5-day view, blocking times, etc). I also wish it was easier to create intake forms - the "dynamic forms" page is confusing at first and unfortunately personalizing forms isn't available (e.g., changing fonts, alignment, etc)

JV
AvatarImg

Jennifer V.

Mental Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Very user friendly!

Reviewed a year ago
Pros

I like the layout of the progress notes and the layout of the chart.

Cons

It is very easy to use and learn compared to other EHR´s that I have tried in the past.

JD
AvatarImg

Jinnifer D.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TheraNest logo

TheraNest

Counselor and administrator agree- get rid of TheraNest

Reviewed 3 years ago

I learned a lot having to figure things out on my own.

Pros

I liked the forms and templates. It was the first EHR software I had used. I did not have a comparison.

Cons

Billing is complicated. Forms are difficult to complete in session. Support is terrible. It was a chat. It took days, many times, to get a response and the response would not address the issue. Fees increased, but service and product were stagnant. When you want out, it is very difficult to export data and you have to pay them to store it.

KK
AvatarImg

Kimberly K.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TheraNest logo

TheraNest

Helpful EHR

Reviewed a year ago

Overall I have been very happy with my Theranest experience. As a solo practitioner, it was the easiest and smoothest system I tried and I appreciated the customer service when I started. The pandemic changed some things with everyone getting on line and needing help so it seemed like a longer wait for help but just the same it was a growing time for all of us. So, would I recommend Theranest based on my experience as a whole...the answer is simple.. yes.

Pros

Ease. When I signed on the Theranest customer service was phenomenal as I was "green" with using an EHR online system.

Cons

I would like to see more therapeutic interventions and options on the treatment plan for checks only. That would be amazingly helpful.

AR
AvatarImg

Verified reviewer

Mental Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Great EHR!

Reviewed 6 years ago

I really like it and I wish that they will implement the suggestions the counselors has been sending to them, which so far they have been integrating slwowly.

Pros

It is cheaper compared to other EHR companies. Has integration of video and encrypted message and it is easir to the client to navigate.

Cons

I cannot choose which forms I will send to my clients during intake or even assessment.

Vendor response

Thank you for your glowing review! Like you said, our customer's ideas guide TheraNest development. We are planning to allow therapists to select which intake forms to send via the Client Portal.

BB
AvatarImg

Brent B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TheraNest logo

TheraNest

Glad I picked Theranest

Reviewed 9 years ago

Overall a robust and thorough EHR. Reasonably priced. Good customer service. When aligned with Office Ally, makes electronic billing very manageable.

Pros

No pros were added to this review

Cons

No cons were added to this review

JL
AvatarImg

Jenn L.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

Best EHR ever

Reviewed 6 years ago

I love the ERA aspect. I love being able to email clients a link to the portal. I love the intuitiveness of it! I love how user friendly it is.

Pros

This is such a user friendly and intuitive software. I'm a huge fan of TheraNest! It has freed up so much time and energy compared to my old EHR.

Cons

The inability to send different paperwork for different clients

Vendor response

Hi Jenn! We're delighted to hear you're a huge fan of TheraNest! We're a huge fan of YOU and appreciate you taking time to give us a review. Great news! Now you can send different paperwork for different clients via the client portal throughout the course of treatment! It's super easy and we can't wait to tell you more about it, so stay tuned for a follow up. Thank you for being an awesome customer, Jenn! Sincerely, Your TheraNest Team

SC
AvatarImg

Steven C.

Mental Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

TheraNest logo

TheraNest

Good value for money, has some serious functionality deficiencies

Reviewed 3 years ago

Mostly positive. You're pretty much on your own to figure it out, although they do have a nice library of info and videos. The videos are typically very short, single issue focused, and include a transcript. Their longer videos are chaptered, so it's easy to skip sections that you don't need. We don't take insurance, so we don't use any of that functionality, so I can't say how well that works. Looks like it would make tracking insurance billing/payments much easier.

Pros

Fairly easy to use. Nicely integrated EHR, telehealth, credit card processing. Using as an all-in-one package for our practice management. Generally good training videos and knowledge base.

Cons

Some critical functionality is lacking, or requires a work-around. (You cannot create a repeating telehealth appointment. WTF?) The way couples/families are implemented is a bit wonky, with differences from individual appointments. Telehealth is limited to a max of 6 people (including therapist). Seeing as we (and I assume most eveyone else) have been using Telehealth exclusively for all appointments for the last 1 1/2 years, I'm really bothered by the telehealth scheduling issue.

KN
AvatarImg

Kenneth N.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

TheraNest logo

TheraNest

Great Reports - Slow to Nonexistent Customer Service

Reviewed 4 years ago
Pros

I really love the reports, especially the demographic reports (with pie charts even) that I can pull with this EHR. I also love the all-in-one pricing, in that I can have as many therapists as I want - pricing is based on number of clients, not therapists. This EHR is user-friendly, somewhat updated GUI (still lagging behind the times, but not bad), and easy enough to figure out on one's own.

Cons

Cons - truly - there is only one problem I have found in the limited time I have used TheraNest. If you need to contact customer support - good luck. Emails generally take a week or longer to receive a response and I have only spoken 1x to a live person by calling support - and I have called MANY times.

Vendor response

We are glad you are finding the reporting so valuable, Kenneth! We heard you loud and clear, we've added several additional Support staff members to the TheraNest team to decrease wait times.

AS
AvatarImg

Alan S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TheraNest logo

TheraNest

Theranest software

Reviewed 7 years ago

Love this software, It is easy to use and learn. staff are always freindly and helpfull. Overall price is in line with most other EHR similar to this.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hey Alan, thanks for taking the time to give us your thoughts. We're glad that the software and our team have both treated you well, you deserve it and we're thankful for you! Sincerely, TheraNest team

TM
AvatarImg

Tyler M.

Mental Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TheraNest logo

TheraNest

5 Stars

Reviewed 4 years ago

If you are wondering if you should, and you have spent hours searching like I have. You can stop. Theranest has got it all.

Pros

I have to say, I was scare to take on a venture of switching EHR’s. Our previous EHR was spectacular. Theranest was a lot to understand at first, and had way more features than our previous EHR. But within 1 week, we made a complete merge and once our platform was completed functional, the easiest part was bringing out clients over. The ease Theranest has instilled in their system makes it work every single penny spent.

Cons

I am not sure if any EHR does do this, but I wish merging our clients documents and implementing all of their information into our Theranest was a bit easier. But spend time getting used to the system and where everything is, and you’ll have no problem.

MM
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Michelle M.

Mental Health Care, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TheraNest

Theranest Supports my Private Practice

Reviewed 3 years ago

Overall, I really enjoy using Theranest for my EHR, & billing needs. Since it is all in one place, I am able to take care of these needs with ease.

Pros

It took me a bit to get to learn all the ins & outs of the software. However, on a personal level, I have to practice something until I am able to do it with ease. The Knowledge base in Theranest helped me look up anything I needed to learn to do and the instructions are very easy to follow, especially because they have videos to show you as well. Thus, it was in this way that it made learning how to navigate all the features with ease.

Cons

The process that was the most difficult, and still have not figured out is the APEX system, I thought I had gone through all the steps, but it still kept giving me trouble and then I gave up.

VB
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Vanessa B.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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TheraNest

A cost-effective electronic health records system

Reviewed 7 years ago

Helped us set up electronic health records for an affordable cost, especially just starting out. My staff love the mobile app, which surpasses the functionality of many other EHR systems.

Pros

I love the mobile app, which allows me to schedule clients and complete notes. Notes are especially easy to complete using the "copy from last" function.

Cons

The insurance billing function is confusing and requires numerous extra steps to process a payment, especially an insurance claim that has been adjusted (most of our business).

Vendor response

Hi Vanessa, We appreciate your great review and feedback on insurance billing! Super happy to hear you're loving our mobile app. That's wonderful! We'll be in touch via private message to see how we can help with insurance billing. Thanks again for taking time to provide us a review. Sincerely, Your TheraNest Team

MH
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Monica H.

Mental Health Care, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TheraNest

5-Star Review is Authentic

Reviewed 7 years ago

Our team did over 25 demos (not kidding! My brain was numb) for various online EHR software. And, TheraNest exceeded our expectations. So, hence the 5 stars across the board.

Pros

Customer service is prompt and friendly. Layout is user-friendly. Billing and payment process is simple. Encourages ideas for enhancements from the very professionals using the software. Continually updating and upgrading system to make it a great fit for the behavioral health field.

Cons

No cons were added to this review

Bb
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Bob b.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great for solo practice

Reviewed 9 years ago

billing mechanics work well and help me get error free claims to insurance easily. EHR notes are easy to use and own forms can be added in. Exceptional, responsive and friendly service.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Bob. We really appreciate the feedback and love when we hear our clients are happy. Please keep the suggestions for improvements coming also :)

ME
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Mark E.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TheraNest

Ease of Use is Excellent

Reviewed 3 years ago

Excellent!

Pros

Its ease of use is exemplary. It is easy to set up new clients and also bill. I am stunned how well the functionality encompasses what we need to do. Its like we had an EHR built right for us!

Cons

I would like to see the auto-post function change items over to "Paid" easier. If its not posting from an ERA, its kind of hard to change items over to "Paid" once payment has been received. For month end reporting this is critical.

JG
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Jean G.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TheraNest

Love Theranest!

Reviewed 7 years ago

I switched to Theranest from another EHR, & wow! What a difference!! Theranest is so much easier to use, and the customer support is awesome (though rarely needed). Thank you Theranest, for making my work easier!!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Wow, thanks Jean! We're thrilled to know that you're finding the software so intuitive and user friendly. Our support team is always happy to help you out but we're glad when they're not needed too! Thanks for letting us know you're loving TheraNest! Sincerely, the TheraNest team.

CC
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Christina C.

Individual & Family Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TheraNest

Easy to set up and use; reliable; sustainable.

Reviewed 2 years ago

Agile tool, trustworthy, dynamic, comprehensive.

Pros

I have found the set-up easy, the tutorials and knowledge base useful, the customer service responsive, and the tools easy to use and teach colleagues to use.

Cons

The migration of our former EHR system (MyClients+) has yet to occur, as it is not clear how easy it will be to access the records from former clients if needed. We could use some hand-holding to get this accomplished.