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Viedoc vs UXsniff Comparison

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Overview

Viedoc is an electronic data capture (EDC) solution for use in clinical trials, with tools for designing, managing, administering,...

UXsniff is a web-based solution that helps organizations monitor customer behavior across websites and generate user activity...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(20)

5

4

3

2

1

9

9

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

(11)

5

4

3

2

1

2

9

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The expertise from the PCG solutions staff is a great support when designing effective data capture solutions.
Luckily, the support team is made out of professional lovely people guiding us for over 18 months now, and their response time is amazingly quick.
So far have been an exceptional working partner, and the Viedoc product is popular with us and sites.

Pros

The software still cares for some fine tunning but it's definitely a great bet. The features are very helpful and insightful.
I am using the Growth plan. Initially I was very impressed by the unlimited heatmaps and sessions playbacks.
Very helpful in UX tracking, fulfilled the purposes.

Cons

Due to the complexity of the study I run, there was some issues regarding the performance of the system (complaint regarding the speediness).
New version updates with added functionality. I believe there is inadequate training associated with this.
From a clinical management perspective, it could be usefull to run report on missing data (confirmed or not) including on non initiated forms.

Cons

Because it's a relatively new software, it's still missing the maturity that other players have brought to the market.
I find them a bit confusing when it comes to navegation.
Considering that the tool itself is not extremely recent, I was disappointed not to find some more advanced features that most well-established tools have.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features20
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Archiving & Retention
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Reporting
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Digital Signature
  • Electronic Signature Capture
  • Email Integration
  • HIPAA Compliance
  • Heatmap
  • Issue Management
  • Monitoring
  • Multi-Language
  • On-Demand Recording
  • Performance Reports
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Referral Source Tracking
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Visual Analytics
  • Total features21
  • API
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Archiving & Retention
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Reporting
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Digital Signature
  • Electronic Signature Capture
  • Email Integration
  • HIPAA Compliance
  • Heatmap
  • Issue Management
  • Monitoring
  • Multi-Language
  • On-Demand Recording
  • Performance Reports
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Referral Source Tracking
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Visual Analytics

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Viedoc vs. UXsniff

See how Viedoc and UXsniff stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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