WeCounsel Comparison

Overview

WeCounsel is a scalable telemedicine software which enables mental health providers to manage remote patient video conferencing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$24.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(32)

5

4

3

2

1

11

14

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

They have been responsive to my requests and helped me through every step of the process. I feel more confident using this technology while being supported in my business model.
Easy to use, functionality is top notch, great quality with audio and visual. Will recommend to others.
Their customer support is outstanding and they are always listening to their customers to make a superior product.

Cons

I am always cautious when I see software that is web-based for therapists; especially with HIPAA laws and how there is always a risk that confidential information can be hacked into.
And when we have to quit a session and re-enter due to technical problems, it's even more confusing because WeCounsel thinks you're double-booking.
No tools to identify when there are lags in service.
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features37
  • ACH Payment Processing
  • Access Control
  • Activity Dashboard
  • Appointment Management
  • Assessment Management
  • Automatic Notifications
  • Calendar Management
  • Chat
  • Claims Management
  • Client Portal
  • Conferencing
  • Configurable Workflow
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Document Storage
  • File Management
  • Forms Management
  • HIPAA Compliance
  • Instant Messaging
  • Multi-Location
  • Office Directory
  • Personalized Profiles
  • Project Notes
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Task Scheduling
  • Template Management
  • User Management
  • Video Conferencing
  • Whiteboard
  • eCommerce Management

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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