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WeCounsel vs CounSol.com Comparison

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Overview

WeCounsel is a scalable telemedicine software which enables mental health providers to manage remote patient video conferencing,...

Category Leaders

CounSol.com is an online practice management solution for counselors, with secure messaging, two-way live video, appointment...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

24.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

44.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

5

4

3

2

1

11

14

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

5

4

3

2

1

583

160

16

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I feel like every time I log in my experience is better. The customer service is always helpful and so nice when I call.
Their customer support is outstanding and they are always listening to their customers to make a superior product.
Easy to use, functionality is top notch, great quality with audio and visual. Will recommend to others.

Pros

Most of my clients are technologically savvy and can schedule themselves. I also appreciate that I have a very knowledgeable, helpful, accessible, dedicated account manager.
I recommend it to all my colleagues. The benefit is that if you have a question on the weekends, a friend can help you out.
It has pretty robust features for an EHR software, which I really appreciate. I love the features of being able to write notes to your clients after sessions and my clients seem to like it, as well.

Cons

And when we have to quit a session and re-enter due to technical problems, it's even more confusing because WeCounsel thinks you're double-booking.
No tools to identify when there are lags in service.
Value for money is difficulty to assess when I am getting double charged every month.

Cons

Sometimes it is confusing when trouble shooting client balances. Not getting alerts when someone requests apt through the client portal.
It is very difficult to make appointments. There is no way to edit an appointment after it has been made either... it has to be canceled.
Not everyone has Google Chrome browser, so for some clients it is inconvenient to have to switch to Chrome on their device to access the video session on the portal.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features47
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automatic Backup
  • Availability Management
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Portal
  • Compliance Tracking
  • Conferencing
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Employee Management
  • Event Calendar
  • Event Logs
  • File Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • Office Directory
  • Online Forums
  • Personalization
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Whiteboard
  • Workflow Management
  • eCommerce Management
  • iCalendar Support
  • Total features86
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Automatic Backup
  • Availability Management
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Portal
  • Compliance Tracking
  • Conferencing
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Document Review
  • Document Storage
  • Document Templates
  • EDI
  • EMR/EHR
  • Electronic Payments
  • Electronic Submission
  • Employee Management
  • Event Calendar
  • Event Logs
  • File Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • Office Directory
  • Online Forums
  • Personalization
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Secure Data Storage
  • Security Auditing
  • Self Service Portal
  • Self-Enrollment
  • Single Provider Practice
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Whiteboard
  • Workflow Management
  • eCommerce Management
  • iCalendar Support

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations7
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

WeCounsel vs. CounSol.com

See how WeCounsel and CounSol.com stack up against each other by comparing features, pricing, ratings, integrations, security & more.