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WellSky Home Health vs Axxess Home Health Comparison

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Overview

WellSky's home health EHR combines everything your agency needs in one convenient application, streamlining tasks, improving...

Home health software with various integrations including billing, scheduling, financial, reports, and compliance

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

800

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

899

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.4

82

5

4

3

2

1

25

16

16

16

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.1

316

5

4

3

2

1

187

60

25

23

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Note forwarding is a very good feature and and medication auto fill save time. Also like that I can save templates on various diagnosis.
The ease of training, and the xtra trading videos were a big help. I liked the price of the software.
I am the clinical leader and co-owner of a privately held medium sized home health care company. We have been using Kinnser for two years and are very happy.

Pros

Navigation from screen to screen is easy and helps keeps task manageable. Messaging qualities are great for communication with different staff members within the agency.
Definitely better than using a spreadsheet to maintain records. I hope to see functionality improve so it will work better in connection with other software.
The software system is generally a good product which benefits our company and ability to manage patients and staff effectively.

Cons

But unfortunately after the new version took place everything seem to go down hill. We started having problems generating claims, we were losing data with each software update :( Very disappointing.
Every time there is an update thing go missing from the system. Clinicians are constantly losing their information and so many bugs and glitches.
Support is terrible and rarely responds, and when they do it's normally a condescending conversation. I've used Kinnser for over 8 years and will look for another solution which is sad.

Cons

It is beyond frustrating to be on hold for hours. It is beyond frustrating when the software is not working and every nurse is calling from the field as they are unable to function.
Secondly, they are not suppose to be harsh and rude when addressing a frustrated customer whom out of Axxess billers mistakes and in-experience made the customer loose money.
This company has very poor ethics and is managed and run poor.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features6
  • Activity Dashboard
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Claims Management
  • Compliance Management
  • Customizable Reports
  • Electronic Signature
  • Mobile Access
  • Monitoring
  • Patient Records Management
  • Payroll Management
  • Real-Time Data
  • Real-Time Notifications
  • Scheduling
  • Task Scheduling
  • Time Tracking by Client
  • Total features15
  • Activity Dashboard
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Claims Management
  • Compliance Management
  • Customizable Reports
  • Electronic Signature
  • Mobile Access
  • Monitoring
  • Patient Records Management
  • Payroll Management
  • Real-Time Data
  • Real-Time Notifications
  • Scheduling
  • Task Scheduling
  • Time Tracking by Client

Integrations

  • Total integrations2
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations2
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

JW
AvatarImg

Jonathan W.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WellSky Home Health logo

WellSky Home Health

Love the interface

Reviewed 8 years ago

Easy and user friendly. Excellent customer service.

Pros

Home health functions are ideal.

Cons

No cons were added to this review

RD
AvatarImg

Richard D.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WellSky Home Health logo

WellSky Home Health

The Best I have Ever Used!

Reviewed 7 years ago
Pros

I haven't used such an easy system for Home Health. I have had some pretty difficult systems but Agency manager by far is the easiest!

Cons

I don't have a lot of cons to think of but one I could say would be sometimes it freezes up on me and makes me lose what I was working on but that never really happens often for us. When it does, we just give the technical support a call and they usually just tell us it was a glitch and it should be fine if we log out and back in.

RJ
AvatarImg

Rob J.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WellSky Home Health logo

WellSky Home Health

PT Rob from Home Health Returning to Review Almost 3 Years Later

Reviewed 3 years ago

In brief, these issues remain: -No auto-save feature ("We're working on one, I've been told." That was 2 years ago.) I don't really lose much anymore due to the lack of an auto-save feature because I have given up with Point of Service documentation and do about 90% of my note at home. It is very difficult to do POS documentation, especially evaluations. The two PTAs and OT at my company do minimal...

Pros

Customer Support is friendly. The software is fairly intuitive and takes very little time to learn. I am a Home Health Physical Therapist using Kinnser/Wellsky Software since Fall of 2017.

Cons

Wow! I have been using this software since fall of 2017. I last wrote a review in February 2018. Of significance, NONE of the issues I had in February 2018 have been addressed. Please see that review so I don't have to repeat the details. Further, the changes they have made (very few from the perspective of an in-the-field-clinician) have made the EMR worse, not better. I AM THINKING OF QUITTING MY JOB OVER THIS SOFTWARE! It makes me very depressed and makes productivity very difficult. I note that very few of the reviewers on this website are clinicians in the field. In my limited experience, most don't like it.

LO
AvatarImg

Lola O.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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WellSky Home Health logo

WellSky Home Health

Not too good an experience

Reviewed 6 years ago

Customer service experience is bad. You could be on hold for over 30 minutes and the call will eventually be cut . Even when you leave a call back number, they hardly return calls.

Pros

Saves a lot of paperwork. The weekly eligibility tests helps a lot in tracking change in payer source.

Cons

Navigating patient's home health episode is time consuming especially patients that has more than 3 episodes . It's disappointing that one could not even modify visit frequency on the OASIS once entered, even though not completed or even exported.

CM
AvatarImg

Coleen M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WellSky Home Health logo

WellSky Home Health

This reviewer only left a rating

Reviewed 12 years ago

Optimal Care, Inc. is a Medicare certified Home Health agency located in southeastern Michigan. Three nurses make up majority ownership of the agency and our nurse practitioner model of care is unique in the home health care market. We transitioned from a server based software system to Kinnser, a web-based software solution in 2010. After 2 laptops were stolen containing protected health information,...

Pros

No pros were added to this review

Cons

No cons were added to this review

KG
AvatarImg

Kristyn G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WellSky Home Health logo

WellSky Home Health

This reviewer only left a rating

Reviewed 12 years ago

Kinnser Agency Manager is awesome software for home health. I am the clinical leader and co-owner of a privately held medium sized home health care company. We have been using Kinnser for two years and are very happy. We switched from server based software to a web-based soft ware due to both patient privacy issues and to improve accuracy by mandating real time point of care documentation. Kinnser...

Pros

No pros were added to this review

Cons

No cons were added to this review

PS
AvatarImg

Patrick S.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WellSky Home Health logo

WellSky Home Health

Steep decline in services and support once WellSky entered.

Reviewed 4 years ago

No benefit of being with a huge corporation like WellSky.

Pros

Easy to use schedule, billing and notes. Flow of the notes are well planned.

Cons

Once WellSky took over Kinnser the quality of support and care for their clients ended. Kinnser was great and did not think of you as a number. WellSky cares more about increasing costs and complicating the Home Health Software. Support is terrible and rarely responds, and when they do it's normally a condescending conversation. I've used Kinnser for over 8 years and will look for another solution which is sad.

TP
AvatarImg

Theresa P.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

WellSky Home Health logo

WellSky Home Health

Home Care Review

Reviewed 8 years ago
Pros

Vendor was very helpful. However I feel that a representative should come out and do a one course on the software. We have a sister facility and was told we could use this software at that location for billing as well. The invoice total is not matching up correctly with client hours. This one of the reason we chose to go with Kinser instead of Clear care.

Cons

Would really like some one on one training for our Home Care because we have 2 locations.

LJ
AvatarImg

La Juan S.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WellSky Home Health logo

WellSky Home Health

Kinnser Agency Manager

Reviewed 7 years ago

My agency has used Kinnser for 1 year and overall it is an excellent product. As with all Electronic Health Records, there are a few minor things we would change.

Pros

Billing overview you can see all or your claims in one place, if they are ready to go, and if they have paid. Documenting visits notes extremely easy to learn. Calendar view with visit types is very easy to follow. Customer service is immediate.

Cons

Rescheduling a visit date, I would like for it to be able to change it in more than one place.

SP
AvatarImg

Sohel P.

Hospital & Health Care, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

WellSky Home Health logo

WellSky Home Health

Kinnser Agency Manager - Not the best out there

Reviewed 6 years ago
Pros

It covers all the detailed rules of Home Healthcare very precisely and makes it almost error-free. This saves lot of time and effort compared to doing the evaluation/notes manually

Cons

User interface and reports are tricky to use. It lacks ease of transition from one screen to another.

JP
AvatarImg

Jane P.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WellSky Home Health logo

WellSky Home Health

This product does not come up to the promises made at initiation

Reviewed 6 years ago

Our team will never recommend Kinnser. Their staff are difficult to work with which does not help.

Pros

Use of iPads. The kmail system. There are really no Pros to this product to be discussed. It has been a constant up-hill struggle.

Cons

Where to begin. Customer support is awful....they promise to get back to you and then do not follow up so when you call back they do not know what you are talking about. We are a rural Home Health agency and are often out of service area and Kinnser has an offline feature that they charge extra for but that is cumbersome to use and usually does not work. There is no automatic save on any clinical...

RR
AvatarImg

Rebecca R.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WellSky Home Health logo

WellSky Home Health

Point of view from a field nurse

Reviewed 7 years ago

After years of paper charting out in the field and seeing other nurses with other companies use computers, I begged my superior to get something like that for us. Shortly thereafter we had our Kinnser system in place. From day one my world was changed! So much easier, faster, and complete. Being able to pull notes forward is amazing. This enables each note to stand alone and the next nurse out gets a complete picture of what's happening. I may write information in the cardiac drop down box, for example. I want everyone who sees's this pt to see this information, but if I had to rewrite it each time it would likely have just been charted on the first note and I wouldn't have rewritten it again. I love this system!

Pros

Biggest pro is pulling the last note, with it's information forward. If another nurse has seen the patient the week before, you see his or her note and have the latest information about what's going on. Being able to update the meds immediately in the home and generate orders and communications immediately on the spot saves tons of time. I feel safer in that I can pull up exact Dr's orders while out in the field. Less middle man communication.

Cons

I love love love the drop down boxes it enables more specific charting right under that specific body system when needed, unfortunately the pain section has no drop down box. This, to me, is a more important area than many of the others to have more room to write. You are limited under all sections under this title so that you are not able, at times to present a true picture and are left to chart what is happening elsewhere within the note. This would seem to be an easy fix. Please add more charting room here and I would be one happy nurse.

TS
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Terri S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WellSky Home Health

This reviewer only left a rating

Reviewed 12 years ago

I have been using Kinnser for two years and I can't imagine a system that is easier to use or a company that is as responsive to their clients as Kinnser. This is my first experience with an Electronic Medical Record system... or any medical record system because I don't have a health care background. If I can learn this system as quickly as I did, any one can! I cannot say enough good things about Kinnser's staff. From the CEO and down the line each and every person is kind, friendly, skilled and responsive. Every call or email question, inquiry, or suggestion is acknowledged and responded to within at least 24 hours. I would highly recommend this product and this company to everyone.

Pros

No pros were added to this review

Cons

No cons were added to this review

SO
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Simon O.

Hospital & Health Care, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Axxess Home Health logo

Axxess Home Health

Excellent

Reviewed 7 years ago

will recommend Axxess to all home health agencies

Pros

The software's simplicity to none computer guru to us. easy to navigate and easy to understand and to comprehend.

Cons

when doing eligibility the process gets a little complicated will prefer to see a more simplified method.

KH
AvatarImg

Kathleen H.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Axxess Home Health logo

Axxess Home Health

Poor customer service, updates disabled the ability to use the tablet in the field.

Reviewed 6 years ago

This is not a good software for home health.

Pros

No pros were added to this review

Cons

Poor customer service. I was on hold for over 2 hours. They implement updates at 3pm on a Friday when no assistance is available; they do not prepare users for the updates. Physician orders are impossible to do in the field, medication profiles cannot be updated and signed in the field on a tablet.

JM
AvatarImg

Jacob M.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Axxess Home Health logo

Axxess Home Health

Cutting edge online service management portal for Home Health agencies

Reviewed 3 years ago

Overal, our agency is very excited about using AXXESS for the 4 months we've used the software

Pros

Ease of use and the many dashboards that help with tracking performance on key measures. The AXXESS care feature is also great for staffing

Cons

The fact that the form creator and electronic signature feature for Home Health is not yet operational

DA
AvatarImg

David A.

Public Safety,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Axxess Home Health logo

Axxess Home Health

Solid Software

Reviewed 10 years ago
Pros

They are experts in all aspects of home health agency operations.

Cons

Private duty, hourly billing. One of the single biggest opportunities for Axxess is improving the knowledge and data available to home health organizations through the use of patient satisfaction surveys and other research methods for capturing, analyzing, and benchmarking data available in their EHR systems.

AP
AvatarImg

Archana P.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Axxess Home Health logo

Axxess Home Health

Office Coordinator

Reviewed 7 years ago

very slow, bad customer service, Customer service answers "this is how our system build" Axxess is not building for home health...Home Health need to work how Axxess is built

Pros

no pros

Cons

very slow, bad customer service, Never responds back with answers.Looking to change soon

ST
AvatarImg

Shammera T.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Axxess Home Health logo

Axxess Home Health

Amazing software and the very best helpful service

Reviewed 10 years ago
Pros

It's user-friendly, and the customer service and training in the beginning setup are unbeatable!

Cons

Absolutely nothing! Axxess has proven to be the platinum/diamond standard in home health care software in my book!

JH
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JACKI H.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Axxess Home Health logo

Axxess Home Health

EVERGREEN HOME CARE OFFICE MANAGER LOVES AXXESS!

Reviewed 8 years ago
Pros

AXXESS IS EVERYTHING HOME HEALTH AND MORE, THE FUNCTIONALITY IS BEST; CUSTOMER SUPPORT IS EXCELLENT AND INTELLIGENT ABOUT AXXESS SOFTWARE; THERE IS JOY IN THE CUSTOMER SUPPORT VOICES; THEY LOVE THEIR JOBS. I NOW HAVE MORE JOY IN BILLING THROUGH AXXESS SOFTWARE DUE TO THE EASE OF BILLING - IT IS SO EASY NOW THROUGH AXXESS. THANK YOU AXXESS!

Cons

I DO NOT KNOW OF ANYTHING I LIKE LEAST ABOUT AXXESS. TRULY AXXESS SOFTWARE IS COMPLETE HOME HEALTH SOFTWARE.

DC
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Debbie C.

Hospital & Health Care, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Axxess Home Health logo

Axxess Home Health

A fairly good system

Reviewed 7 years ago
Pros

Ease of use, the mobile application, price comparison to other home health software companies. Not device specific.

Cons

Defensible Documentation is not built into the system. I prefer to have an option for an entire package of services rather than add on this, add on that.

MM
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Mir M.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Axxess Home Health logo

Axxess Home Health

Administrator

Reviewed 7 years ago

it is very good integrated software for home health to get the results in real time.

Pros

its very easy software to review schedule , completed notes and billing process. I think this software completes the demand of this all the requirements of Medicare and all other private insurances.

Cons

No cons were added to this review

SC
AvatarImg

Sherrie C.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Axxess Home Health logo

Axxess Home Health

Beginning with Axxess

Reviewed 9 years ago
Pros

It is much more user friendly than other Home Health systems I have used. Help is more available with Axxess.

Cons

The same things have to be documented multiple places. For example, if you put in an order for a new medication, it would be nice if it automatically updated the med list and did an infection log if it was an antibiotic.

RR
AvatarImg

Robert R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Axxess Home Health logo

Axxess Home Health

Great Company Great Software

Reviewed 9 years ago

Best Home Health Software on the market. Very easy to use and a powerful tool for any agency.

Pros

No pros were added to this review

Cons

No cons were added to this review

TD
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Tania D.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Axxess Home Health logo

Axxess Home Health

Awesome Software

Reviewed 8 years ago
Pros

This is a great program for Home Health Agencies, easy to use and everything flows perfectly. The vendor has GREAT customer service and great training.

Cons

The least I like about product is no tab for current frequency

TF
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Tanisha F.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Axxess Home Health logo

Axxess Home Health

Axxess Software

Reviewed 10 years ago
Pros

The team is amazing! I had many questions since I am a new Home Health agency, and they answered all of them. The product is user-friendly, efficient, and cost-effective.

Cons

I do not have anything that I don't like about the product or the vendor.

MO
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Moses O.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Axxess Home Health

This reviewer only left a rating

Reviewed 11 years ago

This is not only the best product for home health services in the 21st century, it is also friendly user and backed by prompt and very efficient staff.

Pros

No pros were added to this review

Cons

No cons were added to this review

RR
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Rayon R.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Axxess Home Health logo

Axxess Home Health

I think it's the world best home health software

Reviewed 7 years ago

Vancouver Home health Care Agency (vhhca.com) has been working with Axxess since 2014 and we are very happy to be in association with Axxess …At Axxess.com tried them on for size you want regret it....

Pros

I know I can't keep this software to myself but as much as I love it I have to recommend it to anyone who mentions software for their business and home health.

Cons

No cons were added to this review

AP
AvatarImg

Amy P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Axxess Home Health logo

Axxess Home Health

This reviewer only left a rating

Reviewed 11 years ago

As a HealthCare Consultant for several Home Health Agencies in Florida, I encounter Agencies with ineffective and antiquated software systems. The HHA that I visit seek a more user friendly and a product that would enhance the function of the HHA. I have used the Axxess Agencycore and must say it has features that were very compelling. I love the ability to use multiple-screens at one time, thus being able to focus on the project that one was working on. It also identifies entry mistakes so one can correct before processing. I feel it is a great product that would definitely benefit Home Health Agencies. Finally, something positive get through for Home Health Agencies!

Pros

No pros were added to this review

Cons

No cons were added to this review

KE
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Kurien E.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Axxess Home Health

This reviewer only left a rating

Reviewed 12 years ago

We are very satisfied with the use of Axxess Agencycore at our home health agency. It has nearly all the features that we might need in a home healthcare software at a great price point. Further, they are able to quickly implement additional customized features in a timely manner. The support team is knowledgeable and has always provided us with exceptional customer service. Axxess Agencycore has helped our agency grow and we strongly recommend it to any agency that might be looking for a home health software solution.

Pros

No pros were added to this review

Cons

No cons were added to this review

KL
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Kentrell L.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Axxess Home Health logo

Axxess Home Health

Constant Access with Axxess!

Reviewed 7 years ago

Axxess provides high-quality education via on-demand videos, webinars, and live support. We are sure to stay on the cutting edge of advances and changes in the home health care industry.

Pros

Ease of Use Emailed Notifications about Updates in the Industry OASIS Scrubber

Cons

Wish the Messaging / Email System would allow the formation of email groups

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Frank B.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Axxess Home Health

RN mental health software usability healthcare

Reviewed 8 years ago

The software does have functionality and interfaces nicely via your computer. I would more instructional videos on using an iPad and iPhone in greater depth.

Pros

The fact that you can do your notes on the computer is helpful.

Cons

Need Spell check grammar check interfacing better with iOS products. Medicare templates check off list so you don't miss anything. Make operation easier have example notes for mental health psychiatry which is an up-and-coming area in home healthcare.

KM
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Karen M.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Axxess Home Health

Axxess software

Reviewed 11 years ago

Easy to use and appears they have thought of just about everything. Extremely responsive support staff who are well trained to assist with any questions and processes. Best Home health software i've ever used.

Pros

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Cons

No cons were added to this review

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Teo R.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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Axxess Home Health

This reviewer only left a rating

Reviewed 11 years ago

Axxess is a user friendly, nurse friendly software that has an intuitive approach to home health software needs. The software can be learned in a very short time and our nurses learned how to use it proficiently within the first couple of weeks. The support has been outstanding, with quick responses and answers to our staff's questions. Billing is truly automated, including a complimentary account to Zirmed to submit all of our HMO claims electronically. We have been truly impressed with Axxess and would be ready to recommend it to any other home health agency that is looking for a software to meet their needs at a very cost effective price.

Pros

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Cons

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Kitty T.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Axxess Home Health

New User Reveiw

Reviewed 10 years ago
Pros

The software is very user-friendly. All areas walk you through the task. The webinar training is offered on a rolling schedule, making it very convenient during the orientation process for new users. The software integrates with other processes for billing ease, cost reporting, and OASIS submission. It truly is a one-stop shop.

Cons

You can not schedule a visit unless that discipline is a user. For example, an HHA's schedule can be used without having that specific home health aide as a user. We are a small agency that really can't afford to put every employee in as a user, but it would be nice to have that schedule electronic.

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Jacklord P.

Hospital & Health Care,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Axxess Home Health

EASY TRANSITION FOR A NEW AGENCY.

Reviewed 9 years ago
Pros

Its very user friendly and very efficient for home health care agencies. They cater to our every need. They anticipate what we'll be needing and make it easier for agencies by offering new and innovative features. All you can possibly need, Axxess has it. Not to mention their courteous and helpful team of product support.

Cons

It logs you out too often. System needs to have a security option more than a short idle time and it logs you out. Should also be able to have more users in one station and not get kicked out when others log in.

JF
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Jane F.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Axxess Home Health

My good Experience with Axxess

Reviewed 9 years ago
Pros

User friendly. Customer Service is Super Fabulous. They answer your call, email, text anytime. This is the program that helps me to make the home health care services an organized, compliant and most of all I can go anywhere and still I can monitor the business even I am in different location. Convinience and dependability is outstanding

Cons

I love everything included. I utilize all of it and helps me in many ways to understand what is going on in the companies I manage as the Consultant to many agency for start up or on going with Medicare certified agency. the least I like is too much texting informing us of what is new in the program.

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Ashley H.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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Axxess Home Health

This reviewer only left a rating

Reviewed 11 years ago

When I think of what Axxess has done for not only the home health industry as a whole but my own personal place of employment, I can’t help but want the world to know about how great of a product it is and how easy life has been since Axxess. I have worked for Machris Home Health for two years now and every since we started using Axxess there has been less stress, less chaos, and less hassle. Before,...

Pros

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Cons

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