Workpath Pricing, Features, Reviews & Comparison of Alternatives

Workpath

Cloud-based labor management for healthcare organizations

5.0/5 (1 review)

Workpath overview

Workpath is a cloud-based solution with mobile app support, offering healthcare organizations a HIPAA compliant workforce management and appointment scheduling system. Managers or dispatchers are able to add every member of staff into the Workforce platform, recording and tracking their certifications, licenses and training in order to monitor compliance. Appointments are then scheduled into a centralized calendar, with the work opportunities posted out to multiple people where appropriate. A tagging system is also combined with smart matching algorithms to auto-assign work requests to the correct, most qualified team members. Alternatively, dispatchers are able to directly assign appointments to staff thanks to availability indicators, while work opportunities may also be added by customers, team members or via API.

In addition, Workpath tracks and displays appointment status in real time with updates shown on the browser-based dashboard. Notification support also posts status updates and requests to staff, while patient communication includes the issue of email / SMS confirmation and reminder messages. Custom services, step-by-step procedures and equipment supplies for labor offerings can all be defined into the system, with a sharable service request order form made accessible to patients. Workpath is also joined by a companion app for iOS and Android devices, giving field staff access to schedules, contact location, incoming opportunity lists and the ability to accept requests on the move.
www.workpath.co

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
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Markets

United States

Supported languages

English
Workpath screenshot: An example of a field worker or driver receiving in-car directions to an appointment location via the Workpath app for Android smartphonesTeams that tech together thriveWorkpath screenshot: Workpath's appointment screen shown running within the browser of an iMac desktop computer  Workpath screenshot: Within Workpath, appointments are created into the system and accepted by staff, giving customers or patients instant updates on specialist arrivalWorkpath screenshot: An example of an emailed appointment reminder notification, confirming a scheduled appointment by date and timeWorkpath screenshot: An example of a customizable care service reminder pushed to a patient's mobile device, detailing confirmation of a scheduled appointment at a given date and timeWorkpath screenshot: The calendar view within Workpath's appointments screen shows scheduled daily, weekly and monthly appointments with color coded status indicatorsWorkpath screenshot: Calendar-based appointment scheduling provides visibility into which team member is assigned and then currently servicing each appointmentWorkpath screenshot: The appointments screen within Workpath provides an appointments search field, new appointment button, plus filtered viewing of currently logged appointments of any statusWorkpath screenshot: The companion Workpath mobile app shown on iOS, detailing the Sign In screen, plus the My Schedule, Incoming Opportunities and Request Details tabsWorkpath screenshot: The Workpath app for iOS and Android, as shown, displaying Google Map directions to a contact locationThis is Workpath

Workpath reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.0
  5.0
  5.0
Sarah Mertz

Great fit for our company

Used weekly for 6-12 months
Reviewed 2018-05-03
Review Source: Capterra

Helped us grow quickly and still keep alignment towards our goals.We started tracking our OKRs with Workpath in April 2016. Since then, we have almost doubled in size and are now 140 employees. For us, Workpath is a great fit because it's a very flexible and powerful tool, yet it's kept intuitive and "clean" and helped us communicating our goals, especially with new colleagues quickly.

Read the full review

Workpath pricing

Pricing options
Free trial
Subscription
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A 14-day trial is available.

Pricing information can be requested via the Workpath website.

Workpath features

Activity Dashboard
Automatic Reminders
Calendar Management
Compliance Management
HIPAA Compliance

Appointment Management (91 other apps)
Automated Scheduling (65 other apps)
Automatic Notifications (60 other apps)
Billing & Invoicing (104 other apps)
Charting (83 other apps)
Claims Management (71 other apps)
Client Portal (83 other apps)
Customizable Reporting (55 other apps)
Customizable Templates (60 other apps)
Document Storage (61 other apps)
Electronic Signature Capture (55 other apps)
Health Insurance (52 other apps)
Records Management (112 other apps)
Reporting & Statistics (60 other apps)
Workflow Management (62 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
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Additional information for Workpath

Key features of Workpath

  • Appointment Management
  • Billing & Invoicing
  • Client Management
  • Contractor Management
  • Facility Scheduling
  • Field Communication
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Scheduling
  • Self Service Portal
  • Skills Tracking
  • Staff Scheduling
  • Time & Attendance
  • Variable Workforce
  • Visit Verification
View All Features

Benefits

• Workpath’s smart matching feature enables a customer to place a service order, with the labor force immediately notified of the opportunity.

• Procedure intelligence allows practice managers and dispatchers to provide all necessary steps and work instructions to teams via the mobile Workpath application, available for iOS and Android.

• Availability indicators and calendar-based scheduling allow users to log, track and efficiently assign work opportunities to only those labor resources that are available, qualified (certified), and within appropriate range.

• Customizable messages, notifications and reminders across email and SMS ensure that shifts and appointments are never missed by staff or by patients themselves.

• A unique tagging system allows patrons and patients to stipulate that the appropriate labor resource is assigned or offered the opportunity correctly and instantly.