Workpath Features

Workpath

Scheduling and labor management for healthcare organizations

4.36/5 (14 reviews)

Workpath Feature Summary

  • Appointment Management
  • Billing & Invoicing
  • Client Management
  • Contractor Management
  • Facility Scheduling
  • Field Communication
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Scheduling
  • Self Service Portal
  • Skills Tracking
  • Staff Scheduling
  • Time & Attendance
  • Variable Workforce
  • Visit Verification

Competitor Feature Comparison

API
Activity Dashboard
Assignment Management
Auto-Matching
Automatic Notifications
Availability Indicator
Availability Management
Billing & Invoicing
Calendar Management
Certification Management
Certification Tracking
Client Portal
Compliance Management
Contact Database
Customizable Reporting
Dispatch Management
Email Integration
Email Invitations & Reminders
Filtered Views
GPS
Geographic Maps
Geolocation
HIPAA Compliance
Job Scheduling
Labor Management
Location Tracking
Mobile Alerts
Mobile Integration
Mobile Workforce Control
Opportunity Management
Progress Tracking
Ratings & Reviews
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Updates
Reminders
Reporting & Statistics
SMS Integration
Search Functionality
Status Reporting
Status Tracking
Supplier Qualification
Tagging
Team Calendars
Third Party Integration
Web Forms
Learn moreCompare App
API
Activity Dashboard
Assignment Management
Auto-Matching
Automatic Notifications
Availability Indicator
Availability Management
Billing & Invoicing
Calendar Management
Certification Management
Certification Tracking
Client Portal
Compliance Management
Contact Database
Customizable Reporting
Dispatch Management
Email Integration
Email Invitations & Reminders
Filtered Views
GPS
Geographic Maps
Geolocation
HIPAA Compliance
Job Scheduling
Labor Management
Location Tracking
Mobile Alerts
Mobile Integration
Mobile Workforce Control
Opportunity Management
Progress Tracking
Ratings & Reviews
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Updates
Reminders
Reporting & Statistics
SMS Integration
Search Functionality
Status Reporting
Status Tracking
Supplier Qualification
Tagging
Team Calendars
Third Party Integration
Web Forms
Visit WebsiteCompare App
API
Activity Dashboard
Assignment Management
Auto-Matching
Automatic Notifications
Availability Indicator
Availability Management
Billing & Invoicing
Calendar Management
Certification Management
Certification Tracking
Client Portal
Compliance Management
Contact Database
Customizable Reporting
Dispatch Management
Email Integration
Email Invitations & Reminders
Filtered Views
GPS
Geographic Maps
Geolocation
HIPAA Compliance
Job Scheduling
Labor Management
Location Tracking
Mobile Alerts
Mobile Integration
Mobile Workforce Control
Opportunity Management
Progress Tracking
Ratings & Reviews
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Updates
Reminders
Reporting & Statistics
SMS Integration
Search Functionality
Status Reporting
Status Tracking
Supplier Qualification
Tagging
Team Calendars
Third Party Integration
Web Forms
Visit WebsiteCompare App

Mobile apps

iOS App


9 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


41 reviews

Workpath Feature Reviews

12 reviewers had the following to say about Workpath's features:

Valerie Mills

Could be better

2019-10-31

It is not what I was hoping for it is not helpful for the contractor because it keeps no information for me

Pros

I was very hopeful that this would be accessible and helpful to my calendar

Cons

Since I am a third party this has not been as helpful as I had hoped I am assigned a client and this is helpful in contacting this person but then I have to call my company to actually enter the appointment time or any notes that I've acquired from the person when you utilize the map on work pass it doesn't put the address up so you're on their street looking for who I don't know wait and see if it stops where you're supposed to be not helpful for me at all I end up having to put the actual address in maps and then I get where I'm going and not on a side of a Mountain experience

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Valerie, thank you for using our product, we appreciate your support of Workpath and take your feedback seriously.

We designed our mobile app with the mobile user in mind, but ultimately it is up to the organization which functionality you will have access to. We do allow you to edit the date/time from the mobile app as well as enter notes at any time, as necessary. We also store all appointments in your History tab.

We use a commercially available partner to power our Maps solution. If you ever have a problem with an address, please reach out to our team and we can resolve the issue.

If you'd like additional training on how to best use our product, please reach out to support@workpath.co or chat with us at www.workpath.co.

Best,
Workpath

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Matt Rosburg

Good product

2019-11-05

I like being able to integrate this into my calendar.

Pros

I like that all the contact info, required equipment, can be stored right in the job. The app links to GPS for directions.

Cons

I can’t think of anything. Anything I’d do differently is based on how the company I contract with set up the app.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Matt, thank you for using our product, we appreciate your support of Workpath and take your feedback seriously.

We pride ourselves on building a product that is easy to use for our customers. If you have any additional feedback, we'd love to chat. Feel free to contact us at support@workpath.co.

Best,
Workpath



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Christina Poe

Workpath ease

2019-11-04

Very simple to use

Pros

It's easy to use, easy to login, and simple to complete ppwrk.

Cons

Logs me out too often and somedays the scan feature is picky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Christina, thank you for using our product, we appreciate your support of Workpath!

Our mobile app is HIPAA compliant, so frequent log outs are required to protect any PHI that might be contained in your account. To address that issue, we've added a PIN feature so that you can quickly log back in.

If you'd like additional support or training on how to best use our product, please reach out to support@workpath.co or chat with us at www.workpath.co.

Best,
Workpath

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June Sims

CareDx review

2019-11-05

Fills a service that we need to take care of patients

Pros

It is easy to use and I like the ability to duplicate orders

Cons

When typing information into the orders the cursor jumps around to different lines and also will auto populate into address lines when I do not want it to. Have to pay attention because the address can be wrong from an auto population or the typing doesn't make sense because the line moved while you are typing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi June, thank you for using our product, we appreciate your support of Workpath and take your feedback seriously.

We pride ourselves on building a product that is easy to use for our customers. We will forward your comments to our product team and they will investigate further.

If there's any additional support, training, or general help that we can provide, please feel free to reach out to us at support@workpath.co.

Best,
Workpath

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Jeanne KingLathrop

Workpath Review

2019-10-31

Have had difficulty with service but eventually it was fixed.

Pros

Ease of use is truly the most important.

Cons

Customer Service is difficult to contact.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Jeanne, thank you for using our product, we appreciate your support of Workpath.

Our support team is available weekdays via phone, email, and chat from 9am to 5pm EST. If you have a request after hours, it will be returned the next business day.

If there's any additional support or training that we can provide, please feel free to reach out to us at support@workpath.co.

Best,
Workpath

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Gina Addicott

Workpath Review

2019-11-05

Pros

The desktop version is very user-friendly. Workpath team is always available to assist.

Cons

Phlebotomists have difficulty accessing the mobile app in the field and moving through steps.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Gina, thank you for using our product, we appreciate your support of Workpath and take your feedback seriously.

We pride ourselves on building a product that is easy to use for our customers. If users are having any issues with the mobile app in the field, please have them reach out to us directly for support (we have a chat option for them from the app and on the site). We are working on a feature to allow for customization by client organization - we'll let you know when that is available!

If you are interested in an account review, we'd be happy to have a team member perform an analysis of your organization's account. They would be able to make profile recommendations based on their evaluation and find ways for you to improve usability and efficiency.

If there's any additional support, training, or general help that we can provide, please feel free to reach out to us at support@workpath.co.

Best,
Workpath

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Tanisha Demessa

It’s ok

2019-11-05

Pros

Easy to use for patients and manager to track

Cons

If in a dead spot without internet it’s useless

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Tanisha, thank you for using our product, we appreciate your support of Workpath and take your feedback seriously.

Our mobile app relies on location services, so depending on your cell phone service, there may be locations that don't allow the app to run at the most optimal level.

If you'd like additional support or training on how to best use our product, please reach out to support@workpath.co or chat with us at www.workpath.co.

Best,
Workpath

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Orlandus Squalls

Ease of use

2019-11-09

Pros

I like the fact that it was Easy to use

Cons

Having to login everytime gets frustrating

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Orlandus, thank you for using our product, we appreciate your support of Workpath!

Our mobile app is HIPAA compliant, so frequent log outs are required to protect any PHI that might be contained in your account. To address that issue, we've added a PIN feature so that you can quickly log back in.

If you'd like additional support or training on how to best use our product, please reach out to support@workpath.co or chat with us at www.workpath.co.

Best,
Workpath

Read more
Nashae Cherry

Work path program

2019-10-31

I’m fine with it and happy I used it.

Pros

It was quick easy tracks your miles and gives directions.

Cons

I have no problem. It worked well. I was able to get everything done so no cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Nashae, thank you for using our product, we appreciate your support of Workpath!

Best,
Workpath

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Tasha Gibson

Workpath Review

2019-11-11

Workpath was pretty cool, no issues.

Pros

Everything was easy to use, nothing too major or complicated to access

Cons

That It had to be used via WiFi/Internet access ONLY

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Tasha, thank you for using our product, we appreciate your support of Workpath!

Thanks for the feedback, we do require WiFi/Data to operate our mobile app. That's due to HIPAA compliance and location data needs. If we implement an offline mode in the future, we'll let you know!

If you ever need any additional support, please reach out to support@workpath.co or chat with us at www.workpath.co.

Best,
Workpath

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STEFANY MILLER

Using Workpath

2019-10-31

Pros

Workpath provides me with an app that is easy to use and understand.

Cons

I have no cons to list about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Stefany, thank you for your review, we appreciate your support of Workpath!

If there's anything we can do to enhance your experience with our product, please let us know at support@workpath.co.

Best,
Workpath

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Kyei Tenkorang

More improvement needed

2019-11-05

I always have to log in to use on safari but I can’t get in on the app!

Pros

Easy to navigate when using on safari.

Cons

For whatever reason I can log in into the app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Workpath


Hi Kyei, thank you for using our product. We appreciate your support of Workpath and take your feedback seriously.

We apologize for any inconvenience. Our mobile app and web app use the same login credentials, so you should be able to log into both. If you are still unable to access the mobile app, please reach out to us via chat on our website or at support@workpath.co for assistance.

Best,
Workpath



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