YellowSchedule Features

YellowSchedule

Web-based Online Scheduling and Practice Management software

4.65/5 (81 reviews)

YellowSchedule Feature Summary

  • Enables ad-hoc communications
  • Automatically sends text
  • SMS & email reminders
  • Trend spotting through YellowSchedule dashboard
  • Calendar management
  • Calendar sync with google
  • Online payment with credit card
  • Customer communication logs
  • Secure online payments
  • HIPAA compliance
  • Real-time client communications
  • SSL based data encryption
  • Reporting features in dashboard
  • Appointment scheduling
  • Integration with Joomla & Facebook
  • Appointment management
  • View a contract with billing details
  • Add custom fields for contacts
  • Set access levels for users
  • YellowSchedule dashboard summarizes appointments

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

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Billing & Invoicing (148 other apps)
Calendar Management (101 other apps)
Charting (109 other apps)
Claims Management (107 other apps)
Client Portal (102 other apps)
Compliance Management (93 other apps)
Customizable Reporting (96 other apps)
Customizable Templates (81 other apps)
Document Management (79 other apps)
Document Storage (81 other apps)
HIPAA Compliance (179 other apps)
Records Management (140 other apps)
Reminders (141 other apps)
Reporting & Statistics (106 other apps)
Self Service Portal (78 other apps)
Workflow Management (101 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


7 reviews

See all iPhone Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


10 reviews

See all Android Apps

YellowSchedule Feature Reviews

25 reviewers had the following to say about YellowSchedule's features:

Cindy Palmaz

Lifesaver!

2019-09-05

Yellow schedule is fantastic!

Pros

It helps my workflow run smoothly.

Cons

The one thing I wish yellow schedule would offer as a feature is an automatic refresh feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stella Angelidis

Great software

2019-09-05

This software has solved a lot of my problems especially the appointment reminders which has decreased my no-shows significantly

Pros

I love the fact that you can give text reminders in the person can confirm and cancel an appointment

Cons

It would be great if the software had a client portal that they could log into and fill out admission paperwork before the first appointment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Mental Health Care company, 1-10 employees)

Cuts down on No shows

2019-04-18

Pros

The security and HIPAA compliance is excellent!

Cons

It prevents double booking and has been a great program. No complaints from me!

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole Burik

Great Scheduling Software for Mental Health Professinals

2019-09-05

Pros

I find the variety of reports available helpful in tracking appointment data.

Cons

Sometimes the notification appears as a red dot next to the notification bell, sometimes it appears as a flashing message icon in the most recent appointment box.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lotes Nelson

Clients love the convenience!

2016-02-06

The email or text appointment reminders is the biggest hit per my clients reports.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Penny Haight

Yellow schedule is like having a fulltime secretary.

2016-02-06

My clients love the appointment reminders via text.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dr. Lotes Nelson

My Virtual Personal Assistant

2017-01-06

I consistently receive feedback from my patients of their appreciation for the appointment notifications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angelina Miller

Easy to use, some technical issues

2019-09-05

It helps to consolidate the schedule so everyone can see the schedule from wherever they are.

Pros

I like the automatic reminders that are sent to customers.

Cons

We have had multiple tech issues, you cannot change the name on an appointment or the original customer will get notifications instead of the new one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Larkin

YellowSchedule helps our small business

2019-09-12

Pros

We used to write each reminder by hand, so this program has saved us so much time!

Cons

Sometimes adjusting a reoccurring appointment changes appointments that occurred in the past, which can be frustrating.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Cherry

My Experience with YellowSchedule

2019-09-05

The employees of the company who are interested in mental health services access my calendar through YellowSchedule and schedule themselves where they see openings.

Pros

It is generally pretty easy for me to access my schedule and see what appointments I have.

Cons

I do not like that when a person schedules an appointment, cancels that appointment and then another person schedules in place of the first person, I cannot see who the second person is unless I take the extra step of clicking on the Group Details Page.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Kari Leavell

Very convenient business tool

2017-01-30

Very simple once acquainted with the system, VERY affordable, and would recommend to anyone who needs the ability to have a visual schedule and the capacity for clients/customers to self-schedule.

Pros

Simple interface Affordable Text and email reminders Text reminders provide 2-way communication (don't remember about email) Confirmation options

Cons

Difficult to set-up and manipulate recurring appointments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from YellowSchedule


Hi Kari,
Thanks for taking the time to share your positive feedback on YellowSchedule with other users, we really appreciate it!

We've responded to user feedback that setting up recurring appointments was more complex than it should be and we've completely updated this feature. This now supports a much wider variety of repeating appointments.

Best,
Martina

Read more
Scott Pace

My little personal assistant

2016-02-08

Pro: Provides email and text notifications with easy response instructions Syncs with my Google Calendar Con: It doesn't update my calendar when a client cancels.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from YellowSchedule


Thanks for your valuable feedback. We are currently working on updating google calendar when there's a client cancellation and hope to have the update released soon.

Read more
Eve Langston

Great Product

2019-09-05

Pros

We have been happy with it for scheduling and look forward to the new patient notes addition.

Cons

Could have more customizable features in the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wendy Yecies

Yellow Schedule For Client Scheduling

2019-09-05

Pros

It's easy to change and reschedule appointments simply by dragging and dropping or extending the boxes. Reminders are sent out to clients and you are notified vis email immediately when there is a message or cancellation.

Cons

It does not keep track of statistics for client attendance.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Symons

Essential, invaluable tool for booking, reminding and communicating with clients.

2014-09-17

Staff can see their appointments, and receive notification when appointments are booked, but also Management can also see all this information at a glance, and easily investigate communications between staff and clients - very effective for any complaint or query!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dr. Michelle Tyrus

It Makes being Organized so Much Easier!

2016-02-09

I just have to tap the date and time I want and click on my clients name and their appointment is scheduled.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lori Fazzio

User-friendly

2019-09-05

Pretty much seamless appointment scheduling, reminders and now EMR.

Pros

Automated appointment scheduling.

Cons

Need automated wait list option.Have needed support to sort out how to download patient contact information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brooke Schmidt

This calendar has been great!

2016-02-10

And, I love that it sends out a reminder email; which has eliminated last minute cancellations and reschedules.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Laura Rhatigan

User friendly scheduling software which is easily customisable.

2015-08-19

The ability to receive incoming SMS messages is an advantage of Yellow Schedule as we have found that some of our customers prefer to communicate via SMS if they are unable to answer their phones to schedule the appointment.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jill Shepherd Piercy

Excellent service it keeps my cancellations to a minimum.

2016-02-06

It allows me to keep in contact with my clients and the reminders have cut my cancellations down no allow me to fill the slots when someone can't make their appointment.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cynthia Kightlinger

Dashboard

2016-02-07

Based on data, we can make decisions concerning how to best encourage patient compliance for appointments.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Summer Wilson

Essential for solo practitioner

2014-09-15

The only two modifications I really could use are clients able to cancel their own appts and a "customizable" appointment status list.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sara Michalski

Good, with some downsides

2019-09-12

Pros

It offers appointment confirmation, not just reminders

Cons

The app is very unstable, one of our users cannot get it to work at all. Functionality on the app is not good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Simon Bloor

Yellow Schedule - we use it in to schedule ADA accommodations appointments in post-secondary ed

2017-04-11

We have used Yellow Schedule for 2 years now and it has cut down dramatically on the administrative burden experienced in matching up student availability with staff availability. The reminders/notifications are especially useful in maximizing attendance.

Pros

Ease of use Individualized reminders

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering YellowSchedule

The company is responsive to suggestions for improvement and great at trouble-shooting

Source: Capterra
Helpful?   Yes   No
Read more
Suzanne Apodaca

YellowSchedule Review

2019-09-06

I like the program a lot and I would recommend it to others

Pros

Texting feature Love, love, love the waiting list Ability to be in several schedules at once Colors Support/open to suggestions

Cons

When you go to set up an appointment near the bottom of the computer screen, the box that opens up should be close to where you are typing.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more