Web-based Online Scheduling and Practice Management software
4.65/5 (81 reviews)Most popular features of all Healthcare & Pharmaceuticals apps
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about YellowSchedule's features:
This software has solved a lot of my problems especially the appointment reminders which has decreased my no-shows significantly
Pros
I love the fact that you can give text reminders in the person can confirm and cancel an appointment
Cons
It would be great if the software had a client portal that they could log into and fill out admission paperwork before the first appointment.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Yellow schedule is fantastic!
Pros
It helps my workflow run smoothly.
Cons
The one thing I wish yellow schedule would offer as a feature is an automatic refresh feature.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
I find the variety of reports available helpful in tracking appointment data.
Cons
Sometimes the notification appears as a red dot next to the notification bell, sometimes it appears as a flashing message icon in the most recent appointment box.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I consistently receive feedback from my patients of their appreciation for the appointment notifications.
It helps to consolidate the schedule so everyone can see the schedule from wherever they are.
Pros
I like the automatic reminders that are sent to customers.
Cons
We have had multiple tech issues, you cannot change the name on an appointment or the original customer will get notifications instead of the new one.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
The employees of the company who are interested in mental health services access my calendar through YellowSchedule and schedule themselves where they see openings.
Pros
It is generally pretty easy for me to access my schedule and see what appointments I have.
Cons
I do not like that when a person schedules an appointment, cancels that appointment and then another person schedules in place of the first person, I cannot see who the second person is unless I take the extra step of clicking on the Group Details Page.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Very simple once acquainted with the system, VERY affordable, and would recommend to anyone who needs the ability to have a visual schedule and the capacity for clients/customers to self-schedule.
Pros
Simple interface Affordable Text and email reminders Text reminders provide 2-way communication (don't remember about email) Confirmation options
Cons
Difficult to set-up and manipulate recurring appointments
Rating breakdown
Time used: Less than 6 months
Likelihood to recommend
Hi Kari,
Thanks for taking the time to share your positive feedback on YellowSchedule with other users, we really appreciate it!
We've responded to user feedback that setting up recurring appointments was more complex than it should be and we've completely updated this feature. This now supports a much wider variety of repeating appointments.
Best,
Martina
Pros
It's easy to change and reschedule appointments simply by dragging and dropping or extending the boxes. Reminders are sent out to clients and you are notified vis email immediately when there is a message or cancellation.
Cons
It does not keep track of statistics for client attendance.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pro: Provides email and text notifications with easy response instructions Syncs with my Google Calendar Con: It doesn't update my calendar when a client cancels.
Staff can see their appointments, and receive notification when appointments are booked, but also Management can also see all this information at a glance, and easily investigate communications between staff and clients - very effective for any complaint or query!
Pros
We used to write each reminder by hand, so this program has saved us so much time!
Cons
Sometimes adjusting a reoccurring appointment changes appointments that occurred in the past, which can be frustrating.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I just have to tap the date and time I want and click on my clients name and their appointment is scheduled.
And, I love that it sends out a reminder email; which has eliminated last minute cancellations and reschedules.
The ability to receive incoming SMS messages is an advantage of Yellow Schedule as we have found that some of our customers prefer to communicate via SMS if they are unable to answer their phones to schedule the appointment.
It allows me to keep in contact with my clients and the reminders have cut my cancellations down no allow me to fill the slots when someone can't make their appointment.
Pros
It offers appointment confirmation, not just reminders
Cons
The app is very unstable, one of our users cannot get it to work at all. Functionality on the app is not good.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Taking payments is great 5. Reminders work - patients love it 6.
Cons
Sometimes the dates on the phone app do not line up with a client's actual last appointment 3. On the phone app, you can only see your personal schedule, you cannot see another employees (needed as a boss) 4.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We have used Yellow Schedule for 2 years now and it has cut down dramatically on the administrative burden experienced in matching up student availability with staff availability. The reminders/notifications are especially useful in maximizing attendance.
Pros
Ease of use Individualized reminders
Cons
Nothing
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering YellowSchedule
The company is responsive to suggestions for improvement and great at trouble-shooting
I like the program a lot and I would recommend it to others
Pros
Texting feature Love, love, love the waiting list Ability to be in several schedules at once Colors Support/open to suggestions
Cons
When you go to set up an appointment near the bottom of the computer screen, the box that opens up should be close to where you are typing.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
I like that they cannot remove or change an appointment without contacting me as this provides me with an opportunity to engage and discuss barriers to consistent treatment.
