zHealth Pricing

I like that it was made to fit our practice. Initial consultations included giving information about which type of setup would work best for our office AND the customer service is quick and extremely friendly.

The most difficulty has come with adding the payment processing, but I don't know if that's the software or the bank that provides the processing.

Dear Kimberly, thank you for your detailed review of our software .It means a lot to us that you chose zHealth for your new office setup and share your thoughts with the rest of our community and us. Your ideas and suggestions helped us make our software even better. We are always here to listen to your needs and customize our software so we can serve you in the best possible way. Thank you, and have a great day!

Ease of use, great support and set-up help. Great value

Can't think of any. If I would change anything it would be to make the diagnosis options a little easier to custiomize

zHealth EHR allows me to run my practice without having any front desk staff. Patients schedule appointments directly from my website, they receive automatic reminders, and they check themselves in using a tablet at the front desk. I love how I don't have to type my notes, I can just dictate.

No cons were added to this review

It's a very easy to learn software system and the layout is great. Notes are easily taken and patient management is great. Overall, it was pretty easy to transfer from our old, server-based, software to zHealth. There are a lot of features we haven't even started using yet, but are there if we need them.

A couple of things I don't like about this software;1. You can't customize your own SOAP notes in-office. It has to be done by one of the team members. BUT, they just announced that their highly anticipated Self-Service SOAP Notes Builder where you can build your own notes by yourself. 2. You can't send blast emails out to patients to notify of a closure, holiday or whatever. You can however send blast text messages, but with a fee.

Very easy to navigate inside the program. Easy to input new patients and send billing invoices or payments.

Not a fan of the integrated payment software.

Talk to text for a great price. Another wanted to buy software for the same feature. Others want to charge for every feature. They include a lot and keep updating without charging extra.

I would like some drop and drag exercises.

Dear Michael, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

I like its ease of use for me and my patients. It's easy for patients to schedule on-line and they get text and email appointment reminders. The software is easy to learn from the start, so my staff and I didn't have to spend hours of training to use it. I can complete a soap note and invoice and send off the bill to insurance in less than a minute.

I find the exam forms are cumbersome to use: to complete inspection, palpation, ortho, neuro exam of cervical spine, I have to click on each one and a separate drop-down window with lots of boxes appears. I've developed a work-around but I'm sure it could and will be simplified. The notes do not print well, meaning, they take up way too much room on a page--one note often occupying more than one page. It wastes a lot of paper when I do have to print notes. I can't easily bill multiple visits on a CMS 1500 claim form, which I have to do for certain insurances.

The Note speaking feature. The "My Favorite" Diagnosis and the super-fast and effective email support that comes with Zoom meetings to fix things.

Sometimes information disappears but if I log out and back in it reloads.

It is fast, very thorough, customized to fit my practice style and is very, very inexpensive.

Not really any complaints. It did take some time to make the changes to fit but I can't fault the software, really.

The customer service and the timing of it all got me to switch. Price is great and the features are easy to use. It is customizable and I really appreciate that.

They are a growing company so there are suggestions that need to be made, however, they are more than willing to listen to improve their product.

The billing program is easy to use and gets the job done without any trouble.

For those doctors who use activator and do different adjustment each time a patient is seen, creating a visit record is not very convenient.

web based, quick and everything you enter auto saves. price is a great value. customer service is extremely helpful and nice. Templates are easy to set up.

i like everything about this software. its easy to use and helps me to give better patient care

I like the price point. It was affordable for a new practice.

billing can sometimes be difficult with secondary claims

My customer data is all in one place, it's web driven, it runs, never crashes my laptop, integrates all the features I want for one price point, and is backed up on their servers.

It's not configured yet for how I do notes, but all the features I want are there.

Because it is web based I can access it and home or office - making it very easy to check/update my schedule, patient information, chart notes, etc. from either location.

I prefer chart notes to read in a paragraph format rather than as bullet points, however this is a very small criticism. The software allows for me to type notes, click prompts or use the voice option for notes - which I haven't tried yet. So far I use the clicking method and it works well.

It does everything you want and more. Billing services will be offered soon. They added the voice to text where i wanted it and the outcome assessments.

Anything i don’t like is changed. I talk with or email the CEO constantly and he does what i ask for. Can’t ask for too much more.

Price is great. Needed an EHR and reviewed many. All have issues so financial seemed to be the deciding factor.

Initial set up is horrible. They were only able to transfer my patients into system but no other information. Past visits. Insurance information. Procedure codes. ICD codes